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4.7 out of 5

"Great place, clean and tidy. Kids loved it, their only complaint was that the balls kept getting stuck in the tunnels on the mini golf course. " More

By a verified traveller on Sun 11 Oct 2020

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Hotel Description

A family-friendly stay in the heart of Rotorua awaits you at Best Western Braeside Rotorua & Conference Centre. You'll be steps from Skyline Rotorua and 2.6 km (1.6 mi) from Lake Rotorua. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 21 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Refrigerators, microwaves, and stovetops make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Room service, phones, and irons/ironing boards are also available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the spa tub, kids' swimming pool, and pool loungers as well as access to mini golf. 871 square feet (81 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 9 AM.

Attractions within a 30-minute drive of this 4-star Rotorua hotel include Polynesian Spa and Lake Rotoiti.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$114* Per night/room 28 Oct. - 29 Oct.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Braeside Rotorua & Conference Centre ratings based on 108 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Braeside Rotorua & Conference Centre

Everyone (28) Couples (22) Family (59)
5 out of 5
Great place, clean and tidy. Kids loved it, their only complaint was that the balls kept getting stuck in the tunnels on the mini golf course.

Posted by on 11 Oct. 2020

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4 out of 5
I arrived earlier then arranged and was still able to get into my room

Posted by on 8 Aug. 2020

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5 out of 5
I like how warm and insulated the rooms are. At nights when it was frosty, I barely used any blankets fro sleeping. Minor quibbles are maybe the bedroom could be slightly more spacious and less slippery bathroom floors. But overall definitely one of the best motel experiences I've had

Posted by on 27 Jul. 2020

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3 out of 5
We chose Best Western for the advertised facilities, however we were dissappointed. The room and bathroom was very tired, towels were worn and the shower needed some bleach. The games room for the kids was a large shed with an old table tennis set with a sign on the window closed for maintenance and the Spa's were not working.i really expected more for the room rate and was out of pocket as we left a day early as it was not what we expected based on the reviews and advertised facilities.

Posted by on 15 Jul. 2020

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4 out of 5
Have stayed before - which is indicative. Staff are courteous & friendly & the accommodation is delightful.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

4 Feb. 2020 by Roimata

Hi Valued Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind Regards Roimata

5 out of 5
There was a lot of attention to detail in the way this accommodation was presented. We had everything we wanted: a comfortable bed, cooking equipment, good shower.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Roimata

Thank you for choosing our motel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our property aims to provide a positive and memorable experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5

Posted by on 11 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Roimata

Hi there Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kind Regards Roimata

5 out of 5
Reception was friendly, room was well appointed & very clean with good options of tea/coffee/etc. Bed was quite "springy" but ok, shower was the only issue as hard to get the heat correct, the nozzle didn't offer much spray and the floor was extremely slippery, although they did have a sign warning of this.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

6 Aug. 2019 by Roimata

Hi Valued Guest Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! KInd Regards Roimata

4 out of 5
Nice family motel, great location & enjoyed our overnight stay

Posted by on 23 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Roimata

Hi Valued Guest Thank you for choosing our motel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our property aims to provide a positive and memorable experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kind Regards Roimata

4 out of 5
Water very hot, pressure excellent. Bedding quite comfortable. Cleanliness good. Staff friendly. Everything is fairly old, however with the above pros we can't complain :)

Posted by on 30 Jun. 2019

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Comment from Hotel Management

16 Jul. 2019 by Roimata

Hi Valued Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind Regards Roimata

About the Best Western Braeside Rotorua & Conference Centre

Location 4 Barnard Road, Rotorua, 3201

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Braeside Rotorua & Conference Centre offers its guests an outdoor pool, a spa tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 871 square feet (81 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Best Western Braeside Rotorua & Conference Centre. Free self parking is available. Smoking is allowed in designated areas at this 4-star Rotorua hotel.

  • 1 building
  • 1 floor
  • 21 guestrooms or units
  • 871 sq ft of conference space
  • 81 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (13.7 km / 8.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Braeside Rotorua & Conference Centre offers 21 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.

Best Western Braeside Rotorua & Conference Centre has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property’s restaurant is closed on Sunday between May and October.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25 and NZD 50 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Braeside
  • Best Western Braeside Resort
  • Best Western Braeside Resort Rotorua
  • Best Western Braeside Rotorua
  • Braeside Resort
  • Best Western Braeside Hotel Rotorua
  • Best Western Rotorua
  • Rotorua Best Western
  • Best Western Braeside Rotorua Motel
  • Best Western Braeside Motel
  • Best Western Braeside Resort Conference Centre
  • Braeside Rotorua & Conference
  • Best Western Braeside Rotorua Conference Centre
  • Best Western Braeside Rotorua & Conference Centre Hotel
  • Best Western Braeside Rotorua & Conference Centre Rotorua
  • Best Western Braeside Rotorua & Conference Centre Hotel Rotorua

National Rating

This Motel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.