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Hotel Ermitage

2.0 star property
Victorian hotel in Québec City

Photo gallery for Hotel Ermitage

Exterior
Combined shower/bathtub, hair dryer, towels
Economy Plus Room
Economy Plus Room
Economy Plus Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
The current price is AU$127
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Place, Quebec Cruise Terminal
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Classic Room, Multiple Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room

Economy Plus Room

8.0 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

1 bedroom, desk, blackout curtains, iron/ironing board

Junior Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Québec City

Hotel Ermitage puts you in the heart of Québec City, within just a 10-minute stroll of popular attractions like Grande Allée and Château Frontenac. Highlights at this Victorian hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include multilingual staff and a porter/bellboy. There's also the convenience of self parking. .Attractions within a 15-minute walk of this Old Quebec hotel include Citadel of Quebec and Quebec City Town Hall.

What's nearby

  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Quebec City Convention Center - 5 min walk - 0.5 km
  • Château Frontenac - 7 min walk - 0.6 km
  • Quartier Petit Champlain - 7 min walk - 0.6 km
  • Quebec Cruise Terminal - 12 min walk - 1.0 km

Getting around

  • Quebec Palace Station - 12 min walk
  • Jean Lesage International Airport (YQB) - 25 min drive

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬4 min walk
  • ‪La Bûche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪1608 - ‬5 min walk
  • ‪Saint-Alexandre Pub - ‬5 min walk

About this property

Hotel Ermitage

Victorian hotel in Québec City
As a guest of Hotel Ermitage, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Québec City hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 1840
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Bellhop
  • No smoking on site
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 25 per night)
  • Limited on-site parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2026-08-31, 063210

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Ermitage?

Hotel Ermitage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ermitage?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Ermitage on 2 Nov 2025 start from AU$127.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ermitage?

Yep, Hotel Ermitage has an uncovered self car park for CAD 25 per night. Onsite parking is limited.

Are there any beaches close to Hotel Ermitage?

The closest beach to Hotel Ermitage is Baie de Beauport (3.2 km).

Is there a free airport shuttle available at Hotel Ermitage?

No, Hotel Ermitage does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Ermitage?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Ermitage?

No, pets are not allowed.

Reviews

Hotel Ermitage Reviews

8.0

Very good

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 273 out of 778 reviews
Rating 8 - Good. 283 out of 778 reviews
Rating 6 - Okay. 144 out of 778 reviews
Rating 4 - Poor. 45 out of 778 reviews
Rating 2 - Terrible. 33 out of 778 reviews

Reviews

4/10 Poor

maciej

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Roman, Beamsville

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. We were on 4th floor, no elevator so required a bit of walking up and down. Easily walkable into all parts of old Quebec City.
Outside
Room with balcony
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful and well maintained Victorian building. There is no on-site staff and it is difficult to get assistance. Emails are only responded to with a generic boiler-plate welcome message and no useful replies. The description states there is limited in-site parking but when I called for clarification I was told no parking at all. The lot behind the building was vacant but I was told it was not available.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location! It was very easy to walk around the old city. There was no staff on hand, but answered questions via phone. We didn't get new coffee mugs or coffee pods after the first night, but were easily able to get what we needed. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy!

Very large rooms located in central area.
Stayed 3 nights in Jul 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

6/10 Okay

Nancy Gek-Mui Lua

Disliked: Property conditions & facilities
Very convenient location. The staff at Hotel Arcadia was very helpful & friendly. I think his name is Charles. However, room is very small & not sound proof. Strange smell when coming in to the main area from outside.
Stayed 1 night in Jul 2025

6/10 Okay

Chloé

Business traveller, Travelled with partner
I wasn't too sure about the idea of not being greeted by someone at the door, but I got used to it. The room was a little small, but it had everything I needed. My room was closest to the entrance door, and it would shut loudly whenever someone came in during the night. I had no issues during my stay, however my friend did and it was hard for her to reach someone over the phone. I wish someone had been more readily available to answer questions.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old charm walk-up

Room was on top floor of an older building. No elevator (we knew that when booked). The room felt clean even though it was older. Has a balcony that allows you to open the door to enjoy fresh air, but not sit out there. In a charming part of old town.
Stayed 1 night in Jul 2025

10/10 Excellent

alyson

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Valerie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nobody to greet us at front desk upon arrival. We were prepared for that - but worried about how we might contact a person if there was a problem. Great location for old town Quebec. And older heritage building - many stair to climb to our room.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was fantastic. The room itself was not as represented on the website. It was very small, with no dresser or drawers. The comforter had a large stain, towels were visibly dirty, and the shower had quite a lot of mold. There was a shard of broken glass on the sink. The equivalent of one full outlet was available for electronics. For a four day stay, we were given less than one roll of toilet paper. Staff were helpful to resolve the toilet paper and comforter problem.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is such a wonderful hotel in a GREAT location. It is a self-checkin style hotel so there is no normal lobby with hotel staff, however, I received multiple emails in advance plus a number to call if needed. Parking is about a 5 minute walk to a main parking garage. Room was spacious and clean. I would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

mack

Stayed 1 night in Jun 2025

6/10 Okay

Martin

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with group
Liked: Amenities
Great location. Ease of check in. Cute hotel
Stayed 1 night in Jun 2025

8/10 Good

Marla

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a nice stay at this hotel. The location was perfect, right in the old city and walking distance to main street and square. The hotel is clean and the room spacious, however it definitely needs to be fixed up. The ceiling and mirror in our room were cracked and the bathtub was all scratched. Despite these deficiencies, I would still recommend this hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Jacques

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Personne à la réception. Pas de stationnement. Chambre très petite. Internet lent. Présence de moisissures autour du bain et sur le rideau de bain. Hôtel vieillot. Points positifs, Hôtel bien situé et calme.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anton

Stayed 2 nights in Jun 2025

4/10 Poor

Moninder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one on front desk to give us key. We wait for hr. No AC. Shower was terrible. Overall it was unpleasant
Stayed 2 nights in Jun 2025

8/10 Good

Selena

Stayed 1 night in Jun 2025

10/10 Excellent

James, Nanaimo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location charming older building but 2 flights of stairs to our room and no elevator. Not a problem for us. We would stay here again.
Entrance
Stayed 3 nights in May 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my mom and sister before a cruise! We stayed two nights at the Hotel Ermitage. It was a delightful room, clean and secure. The hotel was quiet but with windows open in the morning it could be noisy. Location was perfect! We all said we would definitely stay here again:)
Stayed 2 nights in Jun 2025