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The Hi-Lo, Autograph Collection

4.0 star property
Boutique hotel with a restaurant, 10-minute walk to McMenamins Crystal Ballroom

Photo gallery for The Hi-Lo, Autograph Collection

Lobby
Lobby
Lunch and dinner served, American cuisine
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$206
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Place, Tom McCall Waterfront Park
    ‪4 min walk‬
  • Place, Roseland Theater
    ‪4 min walk‬
  • Place, McMenamins Crystal Ballroom
    ‪11 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View (Corner)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, City View (Corner)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner)

City view

Suite, 1 King Bed, Non Smoking, City View (Corner)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Exterior

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18 Feb - 19 Feb
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About the area

Portland

The Hi-Lo, Autograph Collection puts you in the centre of Portland, 1.7 km (1 mi) from Moda Center and 1.9 km (1.2 mi) from Oregon Convention Center. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, Hubers, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Downtown Portland hotel include McMenamins Crystal Ballroom and within 30 minutes you'll find Oregon Health and Science University.

What's nearby

  • Tom McCall Waterfront Park - 4 min walk - 0.4 km
  • Roseland Theater - 4 min walk - 0.4 km
  • Pioneer Courthouse Square - 5 min walk - 0.4 km
  • Arlene Schnitzer Concert Hall - 8 min walk - 0.7 km
  • McMenamins Crystal Ballroom - 11 min walk - 0.9 km

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 13 min walk
  • Portland International Airport (PDX) - 23 min drive

Restaurants

  • ‪Huber's Cafe - ‬1 min walk
  • ‪CRAFT pdx - ‬1 min walk
  • ‪Buns on the Run - ‬1 min walk
  • ‪Al-Amir Lebanese Restaurant - ‬1 min walk
  • ‪Moonlight Meditteranean Food - ‬1 min walk

About this property

The Hi-Lo, Autograph Collection

Boutique hotel with a restaurant, 10-minute walk to McMenamins Crystal Ballroom
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness centre, a garden, and concierge services. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Built in 1910
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Hi-Lo, Autograph Collection offers 120 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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18 Feb - 19 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 63 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 26 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 63 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

Frequently asked questions

What is the cancellation policy at The Hi-Lo, Autograph Collection?

The Hi-Lo, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hi-Lo, Autograph Collection?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at The Hi-Lo, Autograph Collection on 22 Feb 2026 start from AU$168.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hi-Lo, Autograph Collection?

Yep, The Hi-Lo, Autograph Collection has valet parking with in/out privileges for USD 63 per night.

What makes The Hi-Lo, Autograph Collection a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Hi-Lo, Autograph Collection.

Does The Hi-Lo, Autograph Collection serve breakfast?

Yeah, continental brekkie is served weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Hi-Lo, Autograph Collection?

No, The Hi-Lo, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Hi-Lo, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hi-Lo, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 505 out of 777 reviews
Rating 8 - Good. 171 out of 777 reviews
Rating 6 - Okay. 65 out of 777 reviews
Rating 4 - Poor. 20 out of 777 reviews
Rating 2 - Terrible. 16 out of 777 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylor

Stayed 7 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was well appointed albeit a bit small. Very conveniently located when coming to Portland by train and lots of interesting things to do within a few minutes walk or streetcar ride away.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Everyone very nice and super helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Gina

Travelled with family
Stay was okay but area was not the greatest.
Stayed 2 nights in Aug 2025

8/10 Good

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and swimming pool is outdoor and looks not so clean so we did not use it.
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff was great and property is very clean the lobby is a little dated but rooms were comfortable and bathrooms very nice. Must be aware of your surroundings being in city many homeless people in area.
Stayed 3 nights in Sep 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is very nice and clean. I love the staff. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, GREAT recommendations
Stayed 8 nights in Jul 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Nischal Arkali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!! Highly recommend!!!

We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.
Stayed 1 night in Sep 2025

10/10 Excellent

Luisita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamore

Travelled with family
Liked: Cleanliness, staff & service
I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol
Stayed 3 nights in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel; bad area

Hotel was great, but neighborhood is currently really bad
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need downtown

This place is my go to whenever I head to Portland. A great blend of modern updates with some old school charm. The staff has always been very friendly and the restaurant and bar on site was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lora

Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney, Lake Leelanau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brandy-Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josie

Stayed 1 night in Jun 2025