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Hyatt House Portland Airport

3.0 star property

Photo gallery for Hyatt House Portland Airport

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)
1 bedroom, desk, laptop workspace, blackout curtains
Fitness facility
Room, 1 King Bed with Sofa bed, Accessible Bathtub
Room, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Portland

At Hyatt House Portland Airport, you'll be 16 km (10 mi) from Veterans Memorial Coliseum and 16.4 km (10.2 mi) from Moda Center. Highlights at this hotel include a complimentary breakfast, a restaurant and a 24-hour gym. .The restaurant, Jawfish Restaurant, is open for lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Northeast Portland hotel include Portlandia and Pioneer Courthouse Square.

What's nearby

  • Windy's Corner - 4 min walk - 0.4 km
  • Cascade Station - 12 min walk - 1.0 km
  • Copper Mountain Property - 13 min walk - 1.2 km
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 3.4 km
  • Argay Park - 5 min drive - 4.4 km

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Famous Dave's - ‬4 min drive

About this property

Hyatt House Portland Airport

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 9 meeting rooms available. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Hyatt House Portland Airport. Parking is available for a fee.

This 3-star Portland hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 December 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Frequently asked questions

What is the cancellation policy at Hyatt House Portland Airport?

Hyatt House Portland Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hyatt House Portland Airport?

Yep, Hyatt House Portland Airport has an uncovered self car park for USD 20 per day. A self car park is also available, for a fee.

Is Hyatt House Portland Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Hyatt House Portland Airport is a hit with families.

Does Hyatt House Portland Airport serve breakfast?

Yep, free buffet breakfast is available on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt House Portland Airport?

No, Hyatt House Portland Airport does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Portland Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hyatt House Portland Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hyatt House Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 834 out of 1820 reviews
Rating 8 - Good. 432 out of 1820 reviews
Rating 6 - Okay. 278 out of 1820 reviews
Rating 4 - Poor. 133 out of 1820 reviews
Rating 2 - Terrible. 143 out of 1820 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Helina

Stayed 4 nights in Dec 2025

2/10 Terrible

helina

Stayed 4 nights in Dec 2025

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The best and only good thing about the Sojourn Suites was Jose at the front desk, a true professional. Beyond that, I feel bad for the challenges he has to face at this property. The room was dirty including used coffee pods, comforters with huge burn holes, burnt out lights, a tv with no limited channels and bad picture, a sink that wouldn’t drain. Garbage piled up in the common area trash cans, complimentary coffee wasn’t labeled decaf or regular. The lack of security and safety protocols at this establishment considering the amount of vagrancy and homelessness was shocking. Doors that wouldn’t shut properly to the exterior, my window in my ground floor room was unlocked and had no screen. I’d like to discuss receiving some compensation from Expedia for this stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Leroy

Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness
The associated restaurant “Jawfish” was nice, friendly staff soild Slice of key lime pie and good bourbon selection
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Faustino

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
THERES NO HOT WATER!!
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Stayed 1 night in Dec 2025

8/10 Good

Nick

Stayed 1 night in Dec 2025

8/10 Good

Leroy

Stayed 1 night in Dec 2025

2/10 Terrible

Gloria

Disliked: Cleanliness, property conditions & facilities
Found gloves and clothes with blood (junkies? around) and dirty laundry in hallway. felt very unsafe
Stayed 1 night in Dec 2025

10/10 Excellent

John, YAKIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price.
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The desk clerk was awesome, and I saw a security guard walking the property. If it wasn't for this I wouldn't have given them a star. The property is very dated; there is construction happening at restaurant onste maybe hotel is next. Cleaning staff is none existant, trash in corridors and room needed help. I have used bigger and softer towels in the bathroom of a gas station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, room was clean bed was awesome!
Stayed 1 night in Dec 2025

8/10 Good

Izabelle

Liked: Cleanliness, staff & service, amenities
The room was clean and very roomy!
Stayed 3 nights in Dec 2025

10/10 Excellent

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Nov 2025

10/10 Excellent

Kionna, Portland

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
很好
Stayed 1 night in Nov 2025

8/10 Good

Lance

Stayed 1 night in Dec 2025

8/10 Good

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Mary Ann

P
Stayed 1 night in Dec 2025

8/10 Good

Tracy, Portland

Stayed 1 night in Nov 2025