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Hyatt House Portland Airport

3.0 star property

Photo gallery for Hyatt House Portland Airport

Lobby lounge
Exterior
Junior Suite, 1 King Bed | Bathroom
Reception
Fitness studio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Residence Inn Portland Airport at Cascade Station

About the area

Portland

At Sojourn Suites Portland Airport, you'll be 16 km (9.9 mi) from Veterans Memorial Coliseum and 16.2 km (10.1 mi) from Portland International Raceway. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a television in a common area and a water dispenser. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Northeast Portland hotel include Portland State University and Pioneer Courthouse Square.

What's nearby

  • Windy's Corner - 4 min walk - 0.4 km
  • Cascade Station - 12 min walk - 1.0 km
  • Copper Mountain Property - 13 min walk - 1.2 km
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 3.4 km
  • Argay Park - 5 min drive - 4.4 km

Getting around

  • Mt Hood Avenue Station - 3 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Famous Dave's - ‬4 min drive

About this property

Hyatt House Portland Airport

Sojourn Suites Portland Airport offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. The business-friendly Sojourn Suites Portland Airport also features a television in common area, a lift, and a water dispenser. Self parking is free.

This 3-star Portland hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 4 levels
  • Built in 1989
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Sojourn Suites Portland Airport offers 200 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Portland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Free airport shuttle
  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 6 March 2026 to 31 December 2026 (dates subject to change).
The property will be renovating from 15 December 2025 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Frequently asked questions

What is the cancellation policy at Sojourn Suites Portland Airport?

Sojourn Suites Portland Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sojourn Suites Portland Airport?

Yep, Sojourn Suites Portland Airport has a free self car park.

Is there a free airport shuttle available at Sojourn Suites Portland Airport?

No, Sojourn Suites Portland Airport does not offer an airport shuttle service.

What time are check-in & check-out at Sojourn Suites Portland Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sojourn Suites Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 839 out of 1825 reviews
Rating 8 - Good. 431 out of 1825 reviews
Rating 6 - Okay. 277 out of 1825 reviews
Rating 4 - Poor. 135 out of 1825 reviews
Rating 2 - Terrible. 143 out of 1825 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
The whole property has been neglected. I’m sure there are Motel 6’s that are cleaner. I don’t believe there’s a working vacuum on site. Floors were dirty throughout. Found things on the floor of room, moulding looked like it had been chewed off by a dog . No real amenities there. Two of four ice machines were out of order
Stayed 7 nights in Nov 2025

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness
The staff was very nice. I was having trouble with the refrigerator. Jose let me change rooms. All the amenities a person could ask for in a hotel. I was not able to go to the restaurant but, will be going back. Thank you.
Stayed 1 night in Dec 2025

4/10 Poor

Donald

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room not ready at 5pm (check in time is 4),Ice machine didn't work. Tape in the carpet sears in the hallway. Had a jr suite, TV didn't work in the sitting area. No light bulb in the bedside lamp. Checked in in Demand the AC was on...Room was freezing.Room was clean but in real need of an update. Have no idea how it was rated 8/10?
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

6/10 Okay

Leroy

Stayed 1 night in Dec 2025

8/10 Good

Joel and Yoko

Travelled with family
Liked: Amenities, property conditions & facilities
Reasonable price and quiet. Staffs are friendly.
Stayed 1 night in Dec 2025

8/10 Good

Norm

Stayed 2 nights in Nov 2025

10/10 Excellent

julie

Stayed 1 night in Nov 2025

8/10 Good

Leslie

Stayed 1 night in Nov 2025

10/10 Excellent

Moses, Murfreesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good property. Very spacious room with good ceiling lights. Needs some carpet cleaning to get rid of bad smell.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Thien Phuc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 1 night in Nov 2025

8/10 Good

Prissila

Stayed 2 nights in Nov 2025

8/10 Good

Leroy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Cathy

Travelled with family
Hotel is dated. Check in was a cold process. There is no restaurant on premises.
Stayed 1 night in Nov 2025

2/10 Terrible

brian

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated, needs modernization with things like usb ports. Neds new carpets, psint, etc.
Stayed 1 night in Nov 2025

4/10 Poor

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
I got charged for two rooms instead of one, I would appreciate a refund or credit. Thanks!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, Staff was very nice. Parking was convenient. Price was amazing.
Stayed 1 night in Nov 2025

4/10 Poor

Alan López

Stayed 4 nights in Nov 2025

10/10 Excellent

John, YAKIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a great price.
Stayed 1 night in Nov 2025

6/10 Okay

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Be prepared to be disgusted by the room carpet and lack of vacuuming. Room had a weird odor as well and things looked tired and in need of replacing &/or repair. On the upside, the room I had was amazingly large. You could tell there was a time that it looked great... but that was probably in the early 80's. A deep carpet cleaning/vacuuming/replacement would go far. Bed sheets didn't smell that clean & had a big cigarette burn on what I assumed was the comforter. Pillows smelled off. But, you can tell they're trying. It's just many things are in need of replacement and/or repair. Perhaps they're getting ready to do that?
Stayed 1 night in Nov 2025