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Hyatt House Portland Airport

Property class: 3

Photo gallery for Hyatt House Portland Airport

Exterior
Meeting facility
1 bedroom, desk, laptop workspace, blackout curtains
Fitness facility
Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Portland

At Hyatt House Portland Airport, you'll be 16 km (10 mi) from Veterans Memorial Coliseum and 16.4 km (10.2 mi) from Moda Center. Highlights at this hotel include a complimentary breakfast, a restaurant and a 24-hour gym. .The restaurant, Jawfish Restaurant, is open for lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Northeast Portland hotel include Portlandia and Pioneer Courthouse Square.

What's nearby

  • Windy's Corner - 4 min walk - 0.4 km
  • Cascade Station - 12 min walk - 1.0 km
  • Copper Mountain Property - 13 min walk - 1.2 km
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 3.4 km
  • Argay Park - 5 min drive - 4.4 km

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Sandy O’s - ‬3 min drive

About this property

Hyatt House Portland Airport

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 9 meeting rooms available. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Hyatt House Portland Airport. Parking is available for a fee.

This 3-star Portland hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 December 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Frequently asked questions

What is the cancellation policy at Hyatt House Portland Airport?

Hyatt House Portland Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hyatt House Portland Airport?

Yep, Hyatt House Portland Airport has an uncovered self car park for USD 20 per day. A self car park is also available, for a fee.

Is Hyatt House Portland Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Hyatt House Portland Airport is a hit with families.

Does Hyatt House Portland Airport serve breakfast?

Yep, free buffet breakfast is available on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt House Portland Airport?

No, Hyatt House Portland Airport does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Portland Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hyatt House Portland Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hyatt House Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 834 out of 1819 reviews
Rating 8 - Good. 431 out of 1819 reviews
Rating 6 - Okay. 278 out of 1819 reviews
Rating 4 - Poor. 134 out of 1819 reviews
Rating 2 - Terrible. 142 out of 1819 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
一楼的房间不是很好、我还是喜欢三楼
Stayed 2 nights in Dec 2025

4/10 Poor

Antonio

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The bed was uncomfortable. Everything else was fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anderson, Camino

Stayed 1 night in Jan 2026

6/10 Okay

John A.

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the size of the rooms. They were not dirty they were well kept and modernized as much as possible for the age of the hotel. The staff was super friendly and pay attention to detail
Stayed 1 night in Dec 2025

2/10 Terrible

Robert

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Took the family down for a night from Washington. Booked two rooms. The first room had an already flooded toilet and a bad smell throughout the room Requested a different room in the second room TV in the couch area did not work, alarm clock did not work, coffee pot brewed weird This is our second time staying at this motel. The first time was much more pleasant. Also did not return my $75 deposit.
Stayed 1 night in Jan 2026

8/10 Good

Leroy

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jan 2026

10/10 Excellent

Del

Liked: Cleanliness, amenities
Outstanding
Stayed 1 night in Jan 2026

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities
The worst room I've ever had at a hotel.. filthy, everything broken, no phone in the room that worked, fridge was broken, bathroom had broken tile and the tub floor had a big patch over the floor, drain didn't drain in shower so you were standing in a foot of water as you showered. Stayed at this location before and everything was great this was the worst hotel stay I've ever had. The room was definitely not worth the cost. Feel like I should be reimbursed for this day it was that bad
Stayed 3 nights in Dec 2025

8/10 Good

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Jan 2026

8/10 Good

Randy A

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff, however the lobby was being remodeled and more signs should be used to help find the way to check in.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Jorge

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

Leroy

Stayed 1 night in Jan 2026

6/10 Okay

Laurie

Disliked: Property conditions & facilities
Dated. Old. Duct tape on carpets. Had to ask for towels. Toilet paper holder was dirty. Bed skirts rumpled and improperly placed. Car noise. Kind of creepy.
Stayed 1 night in Jan 2026

6/10 Okay

brenda

Stayed 1 night in Dec 2025

10/10 Excellent

SatyaPrasad

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great stay clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Alicia Glacias

Stayed 3 nights in Oct 2025

10/10 Excellent

Casey

Stayed 1 night in Jan 2026