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4.3 out of 5

"Great placed very friendly staff and close to town. The walk is pretty good!! " More

By a verified traveller on Wed 18 Apr 2018

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Hotel Description

A family-friendly stay in Port Vila awaits you at Holiday Inn Resort Vanuatu. Within a 20-minute stroll, you'll find University of the South Pacific and National Museum. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa.

LCD TVs with cable channels are featured in all 148 rooms, and you can enjoy free WiFi, furnished balconies or patios and sitting areas. Fridges and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and free toiletries. Coffee/tea makers, in-room childcare and free weekday newspapers are also available.

A relaxing day at Namele Day Spa can include beachside massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Verandah Restaurant, is open for breakfast and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and golf course. 2153 square feet (200 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a casino, free WiFi in public areas and a fitness centre. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of airport drop-off service.

Places within a 30-minute walk of this 4-star Port Vila resort include Iririki Island and Port Vila Market.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$203* Per night/room 6 Jan. - 7 Jan.

Room, 1 King Bed, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Resort Vanuatu ratings based on 34 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Resort Vanuatu

Everyone (17) Couples (5) Family (11)
3 out of 5

Posted by on 19 Jul. 2019

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3 out of 5

Posted by on 7 Jul. 2019

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5 out of 5
Plenty of pool/leisure space and multiple activity options meant the resort never felt crowded or busy. We were always able to find a nice spot to relax. Breakfast buffet was great, however all other food options were expensive and average tasting. We opted to explore Port Vila and eat out.

Posted by on 6 Jul. 2019

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2 out of 5
The view from the hotel is breathtaking, the bay is beautiful. The Catamaran boats are great but the Kayaks are not comfortable for use and break the back here are minimal or no activities for the kids. The food is horrible with no taste, the staff is very friendly but slow (took more than 1.5 hours to get the food after our order. Old and smelly rooms, not enough towels in the room (had to ask for more over and over again)

Posted by on 6 Jul. 2019

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5 out of 5
Impressive building - entrance & reception area. Cleanliness. Good staff Mold smell took a bit of getting used to but with 100% humidity it must be difficult to manage. Beautiful surroundings and very helpful services.

Posted by on 16 Apr. 2019

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4 out of 5
Beautiful views, welcoming staff, enough entertainment onsite to not leave the resort.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Matthew. S

Dear Cristiane, Thank you for your fantastic review! We're so pleased that you enjoyed your stay with us and hope to welcome you back soon. Kind Regards, Matthew Senyard Resort Manager

5 out of 5
Had a very enjoyable week staying at the Holiday Inn. Good facilities, friendly attentive staff.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Matthew. S

Dear Anonymous, Thank you for the wonderful review and rating! We're so pleased you enjoyed your week long stay with us and hope to be able to welcome you back soon. Kind Regards, Matthew Senyard Resort Manager

5 out of 5
Great location on the lagoon! Staff were always lovely and helpful, we loved using the kayak and catamaran.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Matthew S

Dear Han, Thank you for the wonderful review and rating of Holiday Inn Resort Vanuatu! We're thrilled to read that you enjoyed your stay so much and we can't wait to welcome you back soon! Kind Regards, Matthew Senyard Resort Manager

4 out of 5
Our family enjoyed our time here, my wife and two boys (5 and 8), staff were lovely, friendly and very helpful. Food was not great though and really needs improvement. Quite a limited a la carte selection and buffets tended to be overpriced and often didn’t include items advertised on menus. Being right on a lagoon was great as it meant we could use the catamarans to sail around every day, which was a amazing! Canoeing was great too - always plenty of equipment available. Swimming pool was good but I felt it could have been better maintained and a little cleaner. In the six days we stayed there was two great shows we saw at the resort - a Vanuatu culture show with dancing and coconut demonstrations and a very impressive fire show which the kids really enjoyed - I think there was another one we missed too. Location was close to Port Vila which meant easy access to town if you wanted to go there. Very kid friendly and whilst the kids enjoyed kids club they probably spent most of their time there watching DVDs which wasn’t ideal- the advertised activities didn’t seem to always take place. Overall a great experience but they do need to lift their game with the food side of things- better quality, more variety and perhaps a little more imagination!

Posted by on 11 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Matthew. S

Dear Mungo, Thank you for taking the time to rate and review your most recent stay! It is fantastic to see that you enjoyed your stay over all and in particular, the water sports and entertainment however I am disappointed and sorry to hear that you didn't find the dining experiences as amazing. I have shared your feedback with our Executive Chef and the Food & Beverage Manager and we will use it constructively as we strive to improve our offerings. Kind Regards, Matthew Senyard Resort Manager

4 out of 5
Room stunk like mould... I guess that’s common in the given climate. Mould was around the door frame to room. Every time you entered room it took a few minutes to adjust your nose to it. Meal and drink orders were stuffed around a few times as well as mulitple times were told items weren’t available. Some days the service was very slow, over half an hour wait for two drinks. Staff do try though. House keeping very late most days didn’t come till after 4pm, sometimes had to wait till clean towels arrived before we could shower. Sheets didn’t get changed over the 7 nights. We had issues with our shower, the tap came off the wall and it just got placed back on but wasn’t able to change the temperature, it came off again and they screwed it on.Overall a decent hotel with a beautiful scenery with friendly staff who try but are lacking in real hospitality standards. Spa massage was great all over the body except scalp massage and hair treatment was disappointing to say the least.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Matthew. S

Dear Anonymous, Thank you for taking the time to write and share your review. I am terribly sorry to hear about the issues you experienced with mould during your stay. The challenge in removing the mouldy smell from some of our rooms is a difficult and ongoing one however there is no excuse for visible mould not to be cleaned and I will investigate with my team. Similarly the experiences you have mentioned with relation to Housekeeping and the maintenance of the room, points I would love to follow-up further. May I ask you to contact the Resort via email (unfortunately this platform doesn't allow me to share email contacts) and let us know some further details including your room number? Kind Regards, Matthew Senyard Resort Manager

About the Holiday Inn Resort Vanuatu

Location Tassiriki Park, Port Vila, Efate

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Summer fun is a breeze at Holiday Inn Resort Vanuatu, where you can play a round of golf at the golf course, cool off in one of the 2 the outdoor swimming pools and enjoy a treatment at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A beach bar, A swim-up bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking is available. A complete renovation of Holiday Inn Resort Vanuatu was completed in June 2016. Smoking is allowed in designated areas at this 4-star Port Vila resort.

  • 148 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1990
  • Casino
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Vila (VLI-Bauerfield) (6.1 km / 3.8 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Holiday Inn Resort Vanuatu offers 148 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Sitting area
  • Deep soaking tub
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Verandah Restaurant – This beachfront restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

The Pool Bar – This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VUV 5000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VUV 3200 for adults and VUV 1600 for children (approximately)
  • Airport shuttle fee: VUV 2000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Resort Vanuatu
  • Holiday Inn Vanuatu
  • Vanuatu Holiday Inn Resort
  • Holiday Inn Resort Vanuatu Hotel Port Vila
  • Holiday Inn Resort Vanuatu Port Vila
  • Holiday Inn Vanuatu Port Vila
  • Holiday Inn Resort Vanuatu Port Vila
  • Le Meridien Vanuatu
  • Port Vila Le Meridien
  • Le Meridian Vanuatu
  • Holiday Inn Vanuatu Port Vila
  • Holiday Inn Resort Vanuatu Resort
  • Holiday Inn Resort Vanuatu Port Vila
  • Holiday Inn Resort Vanuatu Resort Port Vila

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.