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4.3 out of 5

"This was our 4th stay at this hotel, the staff and service is exceptional. This was our first time back in about 5 years and I was a bit disappointed ... " More

By a verified traveller on Sat 15 Jul 2023

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Hotel Description

A family-friendly stay in Port Vila awaits you at Holiday Inn Resort Vanuatu, an IHG Hotel. Within a 20-minute stroll, you'll find University of the South Pacific and National Museum. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include beachside massages and body scrubs. The restaurant, Verandah Restaurant, is open for breakfast, lunch, and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find a casino, free WiFi in public areas, and a 24-hour gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Port Vila resort include Port Vila Market and Iririki Island.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$188* Per night/room 21 Mar. - 22 Mar.

Room, 1 King Bed, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Resort Vanuatu, an IHG Hotel ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Resort Vanuatu, an IHG Hotel

Everyone (18) Couples (4) Family (14)
4 out of 5
This was our 4th stay at this hotel, the staff and service is exceptional. This was our first time back in about 5 years and I was a bit disappointed to see the hotel looking pretty tired, the rooms are functional but pretty well worn. It’s been a rough few years for Vanuatu though, so it’s all pretty understandable.

Posted by on 15 Jul. 2023

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Comment from Hotel Management

14 Aug. 2023 by Rashmi Tulsiani

Dear deryck, Thank you for taking the time to write and rate your stay! We thank you for your feedback and hope that we can welcome you again one day soon. Kind Regards, Rashmi Tulsiani General Manager

5 out of 5
The Holiday Inn is an older resort, by some standards, but it is clean, comfortable, quiet and it”s food is fresh and delicious. One of the best parts of the resort is that it HAS THE MOST AMAZING STAFF. They are soooo friendly and helpful. My family of 5 (with 3 young adult children) couldn’t have been looked after better.

Posted by on 6 Jul. 2023

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Comment from Hotel Management

27 Jul. 2023 by Rashmi Tulsiani

Dear Colin Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn VANUATU. I hope you will give us an opportunity to welcome you back to Holiday Inn Resort in he near future. RegardsRashmi Tulsiani General Manager

3 out of 5
Friendly staff. Food wasn't great and expensive. Rooms are ok.

Posted by on 21 Jan. 2023

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5 out of 5
The staff were very friendly, available and helpful. The accommodation was very comfortable. The use of kayaks and boats was fun.

Posted by on 18 Jan. 2023

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Comment from Hotel Management

19 Jan. 2023 by Rashmi Tulsiani

Dear Michelle, Thank you for rating your stay and your positive feedback about our staff .We hope that we can welcome you again one day soon. Kind RegardsRashmi Tulsiani General Manager

4 out of 5

Posted by on 14 Mar. 2020

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3 out of 5

Posted by on 19 Jul. 2019

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3 out of 5

Posted by on 7 Jul. 2019

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5 out of 5
Plenty of pool/leisure space and multiple activity options meant the resort never felt crowded or busy. We were always able to find a nice spot to relax. Breakfast buffet was great, however all other food options were expensive and average tasting. We opted to explore Port Vila and eat out.

Posted by on 6 Jul. 2019

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2 out of 5
The view from the hotel is breathtaking, the bay is beautiful. The Catamaran boats are great but the Kayaks are not comfortable for use and break the back here are minimal or no activities for the kids. The food is horrible with no taste, the staff is very friendly but slow (took more than 1.5 hours to get the food after our order. Old and smelly rooms, not enough towels in the room (had to ask for more over and over again)

Posted by on 6 Jul. 2019

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5 out of 5
Impressive building - entrance & reception area. Cleanliness. Good staff Mold smell took a bit of getting used to but with 100% humidity it must be difficult to manage. Beautiful surroundings and very helpful services.

Posted by on 16 Apr. 2019

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About the Holiday Inn Resort Vanuatu, an IHG Hotel

Location Tassiriki Park, Port Vila, Efate

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Holiday Inn Resort Vanuatu, an IHG Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 4-star Port Vila resort.

  • 148 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1990
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Resort Vanuatu, an IHG Hotel offers 148 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Separate bedroom
  • Deep soaking tub
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Verandah Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pool Bar - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages on beach
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Swimming, diving, and fishing are not permitted in the lagoon until further notice. There is no restriction on use of kayaks and catamarans. The poolside activities have not been impacted, the hotel swimming pools, cabanas by the lagoon and the pool bar facilities are operational per normal.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 2000.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No lifts
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VUV 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VUV 3000 for adults and VUV 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VUV 2000.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Resort Vanuatu
  • Holiday Inn Vanuatu
  • Vanuatu Holiday Inn Resort
  • Holiday Inn Resort Vanuatu Hotel Port Vila
  • Holiday Inn Resort Vanuatu Port Vila
  • Holiday Inn Vanuatu Port Vila
  • Holiday Inn Resort Vanuatu Port Vila
  • Le Meridien Vanuatu
  • Port Vila Le Meridien
  • Le Meridian Vanuatu
  • Vanuatu, An Ihg Port Vila
  • Holiday Inn Resort Vanuatu
  • Holiday Inn Resort Vanuatu, an IHG Hotel Resort
  • Holiday Inn Resort Vanuatu, an IHG Hotel Port Vila
  • Holiday Inn Resort Vanuatu, an IHG Hotel Resort Port Vila

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.