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A family-friendly stay in Port Vila awaits you at Holiday Inn Resort Vanuatu. Within a 20-minute stroll, you'll find University of the South Pacific and National Museum. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa.
LCD TVs with cable channels are featured in all 148 rooms, and you can enjoy free WiFi, furnished balconies or patios and sitting areas. Fridges and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and free toiletries. Coffee/tea makers, in-room childcare and free weekday newspapers are also available.
A relaxing day at Namele Day Spa can include beachside massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Verandah Restaurant, is open for breakfast and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and golf course. 2153 square feet (200 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a casino, free WiFi in public areas and a fitness centre. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of airport drop-off service.
Places within a 30-minute walk of this 4-star Port Vila resort include Iririki Island and Port Vila Market.
Holiday Inn Resort Vanuatu ratings based on 34 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Holiday Inn Resort Vanuatu
Everyone (17)Couples (5)Family (11)
3 out of 5
Posted by a verified traveller on 19 Jul. 2019
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3 out of 5
Posted by a verified traveller on 7 Jul. 2019
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5 out of 5
Plenty of pool/leisure space and multiple activity options meant the resort never felt crowded or busy. We were always able to find a nice spot to relax. Breakfast buffet was great, however all other food options were expensive and average tasting. We opted to explore Port Vila and eat out.
Posted by a verified traveller on 6 Jul. 2019
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2 out of 5
The view from the hotel is breathtaking, the bay is beautiful.
The Catamaran boats are great but the Kayaks are not comfortable for use and break the back
here are minimal or no activities for the kids.
The food is horrible with no taste, the staff is very friendly but slow (took more than 1.5 hours to get the food after our order.
Old and smelly rooms, not enough towels in the room (had to ask for more over and over again)
Posted by GS on 6 Jul. 2019
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5 out of 5
Impressive building - entrance & reception area. Cleanliness. Good staff Mold smell took a bit of getting used to but with 100% humidity it must be difficult to manage. Beautiful surroundings and very helpful services.
Posted by a verified traveller on 16 Apr. 2019
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4 out of 5
Beautiful views, welcoming staff, enough entertainment onsite to not leave the resort.
Posted by Cristiane on 16 Jan. 2019
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Comment from Hotel Management
20 Jan. 2019
by Matthew. S
Dear Cristiane,
Thank you for your fantastic review!
We're so pleased that you enjoyed your stay with us and hope to welcome you back soon.
Kind Regards,
Matthew Senyard
Resort Manager
5 out of 5
Had a very enjoyable week staying at the Holiday Inn. Good facilities, friendly attentive staff.
Posted by a verified traveller on 14 Jan. 2019
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Comment from Hotel Management
14 Jan. 2019
by Matthew. S
Dear Anonymous,
Thank you for the wonderful review and rating!
We're so pleased you enjoyed your week long stay with us and hope to be able to welcome you back soon.
Kind Regards,
Matthew Senyard
Resort Manager
5 out of 5
Great location on the lagoon! Staff were always lovely and helpful, we loved using the kayak and catamaran.
Posted by Han on 14 Jan. 2019
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Comment from Hotel Management
15 Jan. 2019
by Matthew S
Dear Han,
Thank you for the wonderful review and rating of Holiday Inn Resort Vanuatu!
We're thrilled to read that you enjoyed your stay so much and we can't wait to welcome you back soon!
Kind Regards,
Matthew Senyard
Resort Manager
4 out of 5
Our family enjoyed our time here, my wife and two boys (5 and 8), staff were lovely, friendly and very helpful. Food was not great though and really needs improvement. Quite a limited a la carte selection and buffets tended to be overpriced and often didn’t include items advertised on menus.
Being right on a lagoon was great as it meant we could use the catamarans to sail around every day, which was a amazing! Canoeing was great too - always plenty of equipment available.
Swimming pool was good but I felt it could have been better maintained and a little cleaner.
In the six days we stayed there was two great shows we saw at the resort - a Vanuatu culture show with dancing and coconut demonstrations and a very impressive fire show which the kids really enjoyed - I think there was another one we missed too.
Location was close to Port Vila which meant easy access to town if you wanted to go there.
Very kid friendly and whilst the kids enjoyed kids club they probably spent most of their time there watching DVDs which wasn’t ideal- the advertised activities didn’t seem to always take place.
Overall a great experience but they do need to lift their game with the food side of things- better quality, more variety and perhaps a little more imagination!
Posted by Mungo on 11 Jan. 2019
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Comment from Hotel Management
13 Jan. 2019
by Matthew. S
Dear Mungo,
Thank you for taking the time to rate and review your most recent stay!
It is fantastic to see that you enjoyed your stay over all and in particular, the water sports and entertainment however I am disappointed and sorry to hear that you didn't find the dining experiences as amazing.
I have shared your feedback with our Executive Chef and the Food & Beverage Manager and we will use it constructively as we strive to improve our offerings.
Kind Regards,
Matthew Senyard
Resort Manager
4 out of 5
Room stunk like mould... I guess that’s common in the given climate. Mould was around the door frame to room. Every time you entered room it took a few minutes to adjust your nose to it. Meal and drink orders were stuffed around a few times as well as mulitple times were told items weren’t available. Some days the service was very slow, over half an hour wait for two drinks. Staff do try though. House keeping very late most days didn’t come till after 4pm, sometimes had to wait till clean towels arrived before we could shower. Sheets didn’t get changed over the 7 nights. We had issues with our shower, the tap came off the wall and it just got placed back on but wasn’t able to change the temperature, it came off again and they screwed it on.Overall a decent hotel with a beautiful scenery with friendly staff who try but are lacking in real hospitality standards. Spa massage was great all over the body except scalp massage and hair treatment was disappointing to say the least.
Posted by a verified traveller on 1 Jan. 2019
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Comment from Hotel Management
4 Jan. 2019
by Matthew. S
Dear Anonymous,
Thank you for taking the time to write and share your review.
I am terribly sorry to hear about the issues you experienced with mould during your stay. The challenge in removing the mouldy smell from some of our rooms is a difficult and ongoing one however there is no excuse for visible mould not to be cleaned and I will investigate with my team.
Similarly the experiences you have mentioned with relation to Housekeeping and the maintenance of the room, points I would love to follow-up further.
May I ask you to contact the Resort via email (unfortunately this platform doesn't allow me to share email contacts) and let us know some further details including your room number?
Kind Regards,
Matthew Senyard
Resort Manager
Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Summer fun is a breeze at Holiday Inn Resort Vanuatu, where you can play a round of golf at the golf course, cool off in one of the 2 the outdoor swimming pools and enjoy a treatment at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A beach bar, A swim-up bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking is available. A complete renovation of Holiday Inn Resort Vanuatu was completed in June 2016. Smoking is allowed in designated areas at this 4-star Port Vila resort.
148 guestrooms or units
3 levels
2 dining venues
2153 sq ft of conference space
200 sq. m of conference space
Built in 1990
Casino
Bar on the beach
Bar by the pool
Swim-up bar
Bar or lounge
Coffee shop
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Business centre (24 hours)
Conference centre
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Games room or arcade
Pool or billiards table
Library
Corner/local shop
Terrace
Garden
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
On-site shopping
Bellhop
Smoking in designated areas
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 2
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 2
Children's club (free)
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Port Vila (VLI-Bauerfield) (6.1 km / 3.8 mi)
Property shuttles: Airport drop-off
Parking: Free self parking
Room Amenities
Holiday Inn Resort Vanuatu offers 148 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Private balcony or patio (furnished)
Separate bedroom
Sitting area
Deep soaking tub
In-room dining (24 hours)
HD television
Cable channels
Premium channels
Films for purchase
Fridge
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hairdryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Verandah Restaurant – This beachfront restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
The Pool Bar – This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
Spa Services
Sauna in spa
Number of treatment rooms 2
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Facial treatments
Body scrubs
Aromatherapy treatments
Massages
Hotel Policies
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
24-hour check-in
Debit cards
Number of children who can stay for free – 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: VUV 5000 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: VUV 3200 for adults and VUV 1600 for children (approximately)
Airport shuttle fee: VUV 2000 per vehicle
Late check-out is available for a fee (subject to availability)
Rollaway beds are available for an additional fee
Credit card charges are subject to a surcharge of 4 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Resort Vanuatu
Holiday Inn Vanuatu
Vanuatu Holiday Inn Resort
Holiday Inn Resort Vanuatu Hotel Port Vila
Holiday Inn Resort Vanuatu Port Vila
Holiday Inn Vanuatu Port Vila
Holiday Inn Resort Vanuatu Port Vila
Le Meridien Vanuatu
Port Vila Le Meridien
Le Meridian Vanuatu
Holiday Inn Vanuatu Port Vila
Holiday Inn Resort Vanuatu Resort
Holiday Inn Resort Vanuatu Port Vila
Holiday Inn Resort Vanuatu Resort Port Vila
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
