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4.3 out of 5

"Lovely staff at quiet location pure relaxation and excellent service from this boutique hotel " More

By a verified traveller on Sat 12 May 2018

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Hotel Description

A family-friendly stay in Port Vila awaits you at Tropicana Lagoon Apartments. You'll be within a 15-minute walk of Erakor Lagoon and 3.5 km (2.2 mi) from Iririki Island. Highlights at this beachfront hotel include a private beach, a restaurant, and an outdoor swimming pool.

You can enjoy flat-screen TVs with satellite channels, and all 23 individually decorated rooms feature free WiFi, free wired Internet, and furnished balconies or patios. 24-hour room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Additionally, iPod docks, DVD players, and coffee/tea makers are available.

The restaurant, LAGOON Restaurant, is open for breakfast, brunch, lunch, and dinner. At the hotel's own beach bar or bar/lounge, you can enjoy a drink. Enjoy the pool loungers along with access to kayaking and rowing/canoeing. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Port Vila hotel, you'll be 2 km (1.3 mi) from University of the South Pacific and 2.8 km (1.8 mi) from Ekasup Village.

Deluxe Beachfront Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 25 Jan. - 26 Jan.

3 Bedroom Deluxe Villa

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Bedroom Lagoon Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Deluxe Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Tropicana Lagoon Apartments ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tropicana Lagoon Apartments

Everyone (7) Couples (13) Family (4)
5 out of 5
Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10

Posted by on 20 Nov. 2019

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5 out of 5
It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.

Posted by on 23 Sep. 2019

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4 out of 5
Lovely staff at quiet location pure relaxation and excellent service from this boutique hotel

Posted by , from Brisbane on 12 May 2018

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5 out of 5

Lovely staff!

We had a lovely week at tropicana. It was quiet, relaxed and the staff were so helpful and friendly. Being able to jump in a kayak most mornings for a bit of exercise was great and my son could even fish off the beach in front of our unit. Everything we needed :)

Posted by , from wellington,nz on 28 Oct. 2017

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Comment from Hotel Management

10 Nov. 2017 by Martina

Dear Nicky thank you for your lovely feedback. Our staff will be proud and happy to read your kind words. We wish you and your son all the very best and look forward welcoming you again one day :-). Warm regards from paradise Martina (in the name of all the team)

3 out of 5

Nice resort

Nice resort but food and service in the restaurant needs to be improved. We had to go to other resorts to have breakfast, lunch and dinner. My two bedroom unit had 3 rodents who leaves their droppings everywhere. Fridge and shower keeps leaking. Contenantal break fast was terrible, there wasn't enough food for 3 people.

Posted by on 20 Apr. 2017

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3 out of 5

Apartment right on the lagoon. Beautiful views.

Its a nice but basic place to stay. All of the staff are beautiful people and helpful except for just one girl that was quite rude and gave the impression she didn't want to be there. The restaurant has some great meals but breakfast is very limited. The are cooking facilities in the rooms though. A shop within walking distance to get most of what you need and to go to town just walk to end of driveway and get a bus almost straight away.

Posted by on 5 Jun. 2016

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5 out of 5
Pros: The staff!
Location: Good views
Facilities: Above average; Value: Fantastic; Service: Remarkable, Phenomenal; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 3 Nov. 2013

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4 out of 5
Pros: Staff
Cons: Ageing
Took advantage of our early arrival request and charged an extra full days stay, we complained but no use

Posted by on 22 Sep. 2013

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5 out of 5
Pros: The staff were helpful friendly and always available, plus great resturant
Cons: Interent access in the room was not great
Location: Inspiring
Facilities: Brand new; Value: Affordable; Service: Flawless; Cleanliness: Spotless; happerly go back and stay there again

Posted by , from New Zealand - Auckland on 4 Sep. 2013

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Comment from Hotel Management

4 Sep. 2013 by

Hi Vaughan, Thank you for the Review, Our team are working on to request and will be fixing access to the room. Again Thank you... your feed back will help get Resort to an excellent standard.

4 out of 5
Pros: Great tropical island amenity
Cons: Poor complimentary breakfast

Posted by , from New Zealand - Christchurch on 21 Aug. 2013

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Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Tropicana Lagoon Apartments with summer activities like kayaking and rowing/canoeing. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available. This 4-star Port Vila hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 2010
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Port Vila (VLI-Bauerfield) (7.6 km / 4.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tropicana Lagoon Apartments offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

LAGOON Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Hotel Policies


  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 3351.8 per night.
  • Cribs (infant beds) are available for VUV 1000.0 per day.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Debit cards not accepted
  • 24-hour check-in


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropicana Lagoon
  • Tropicana Lagoon Apartments
  • Tropicana Lagoon Apartments Port Vila
  • Tropicana Lagoon Port Vila
  • Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
  • Tropicana Lagoon Apartments Hotel
  • Tropicana Lagoon Apartments Port Vila
  • Tropicana Lagoon Apartments Hotel Port Vila

You should know

  • Tropicana Lagoon Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.