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4.5 out of 5

"Building works proceeding was a downer. Dont trust the room photos on the web, they are all mixed up. The room we thought we had booked was different. " More

By a verified traveller on Tue 24 Mar 2020

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Hotel Description

At MG Cocomo Resort Vanuatu you'll be 3.1 km (1.9 mi) from Iririki Island and 3.1 km (1.9 mi) from Port Vila Market. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free breakfast (local cuisine).

All 26 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and living rooms. Premium bedding and free toiletries are nice touches to enhance your stay. Room service, coffee/tea makers, and free bottled water are also available.

At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find umbrellas and volleyball. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Port Vila hotel include Erakor Lagoon and University of the South Pacific.

Water view 2 Bedroom Resort Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Waterview Resort Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waterview Resort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Resort Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Garden Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beachview Deluxe Spa Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

MG Cocomo Resort Vanuatu ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MG Cocomo Resort Vanuatu

Everyone (11) Couples (3) Family (2)
3 out of 5
Building works proceeding was a downer. Dont trust the room photos on the web, they are all mixed up. The room we thought we had booked was different.

Posted by , from Victoria on 24 Mar. 2020

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Comment from Hotel Management

16 Apr. 2020 by The Management

Dear Trev, We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologies for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your valuable feedback is essential in our continuous efforts to improve our service. Kindly rest assured that your feedback had been shared with the team for improvement where applicable. We sincerely hope you that you will give us an opportunity to welcome you back to rebuild your trust in our resort in the future. Please feel free to reach out to me directly at the following email address: gm@mgcocomo.com My phone number is +678 25505 if you prefer a phone conversation.

4 out of 5
location was not too far from supermarket and port villa

Posted by on 8 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by The Management

Thank you for your comment! We truly hope to welcome you back again in the near future.

4 out of 5
Good location, nice staff, nice unit, resort was very weak kept. Water sports equipment was damaged and in poor condition, spa was empty, hot food at breakfast was often cold.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by The Management

Thank you for the review and recommending us, we look forward to seeing you again at MG Cocomo Resort in the near future.

5 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Vicky Wong

Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

4 out of 5
Very quiet resort very clean but not a lot to do on the resort suit older clients lol lots of crab holes

Posted by on 21 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Ella

Hello anonymous, Thank you for your kind review. We hope to welcome you back to MG Cocomo. Tropical Regards, Ella Resort Manager

5 out of 5
The staff were great, very kind and customer service focus. the location is close to town and next to a big supermarket makes life easier.

Posted by on 20 Dec. 2018

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Comment from Hotel Management

25 Dec. 2018 by Tyrone

thank you so much feel free to join us any time

3 out of 5
Nice facilities in good location, just needs a bit of a shot in the arm regarding food and customer service. Reasonable.

Posted by on 10 Oct. 2018

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Comment from Hotel Management

18 Oct. 2018 by GM

Thank you for your feed back we are working on all new service for the future

5 out of 5

Idyllic resort with the friendliest staff

A much more personal experience than the larger resorts . A traditional resort with everything you need . Staff amazing and kids well entertained. Many happy memories made.

Posted by , from Australia on 22 Jan. 2018

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5 out of 5

Cocomo is Awesome

I enjoyed my stay at Cocomo immensely; the staff are fabulous, the accommodation exceeded my expectations and the food would suit various taste buds. The downside was  no netting on the windows of the bungalow I was in so the mozzies had a field day. Mosquito coils would remedy this and there is a supermarket right next door so very convenient. The wifi was also poor but this is due to the provider and currently island wide. This is a great resort for families with the kids club changing activities daily making it fun fun fun and allowing parents some alone time as well. Some people found it difficult with the music from a nearby village occasionally being played late at night but I slept fine.

Posted by , from Sydney on 16 Jan. 2018

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4 out of 5

Good experince

Staff were excellent. Food absolute amazing. Pool deep and cold. Views of the lagoon lovely. Only negative was that thecresort did not offer regular shuttles into Port Vila. Nor does it offer resort shop or things like massage, beauty therapy or hair dressing.

Posted by , from New Zealand on 3 Sep. 2017

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About the MG Cocomo Resort Vanuatu

Location Teoma Road, Port Vila, Efate

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at MG Cocomo Resort Vanuatu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Port Vila hotel is smoke free.

  • 26 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Vila (VLI-Bauerfield) (7.2 km / 4.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

MG Cocomo Resort Vanuatu offers 26 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Port Vila hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony or patio
  • Separate bedroom
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:30 AM to 10 AM.

Deck - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 10.00 (roundtrip), (from 2 to 18 years old)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cocomo Resort Port Vila
  • Vanuatu MG Cocomo Resort Port Vila
  • Cocomo Port Vila
  • Lagoon Beach Resort Apartments Hotel Port Vila
  • Lagoon Beach Port Vila
  • Cocomo Resort Vanuatu/Port Vila
  • Vanuatu MG Cocomo Port Vila
  • Vanuatu MG Cocomo
  • MG Cocomo Resort Vanuatu Hotel
  • MG Cocomo Resort Vanuatu Port Vila
  • MG Cocomo Resort Vanuatu Hotel Port Vila

You should know

  • MG Cocomo Resort Vanuatu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.