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3.8 out of 5

"Good clean room. Suitable for our stopover. Close to most facilities " More

By a verified traveller on Thu 01 Oct 2020

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Hotel Description

Excelsior Motor Inn places you steps from Port Macquarie Courthouse and within a short 5-minute stroll of St Thomas Anglican Church. Highlights at this motel include free in-room WiFi.

All 26 rooms feature TVs, coffee/tea makers, and hair dryers. Additionally, refrigerators, irons/ironing boards, and desks are available.

This business-friendly motel offers free WiFi in public areas, a garden, and a picnic area. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3.5-star Port Macquarie motel include Port Macquarie Museum and Glasshouse Cultural Centre.

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$82* Per night/room 25 Oct. - 26 Oct.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Excelsior Motor Inn ratings based on 308 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Excelsior Motor Inn

Everyone (179) Couples (68) Business (2) Family (55)
4 out of 5
Good clean room. Suitable for our stopover. Close to most facilities

Posted by on 1 Oct. 2020

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Comment from Hotel Management

2 Oct. 2020 by Clare

Hi, thanks for taking your time to share your review. Much appreciated.

4 out of 5

Posted by on 5 Sep. 2020

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Comment from Hotel Management

2 Oct. 2020 by Clare

Hi, thanks for taking your time to share your feedback. Much appreciated.

2 out of 5
Sorry no comment ,yet never again .We only stayed one night ,paid for two.

Posted by , from Brooklyn NSW on 27 Aug. 2020

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Comment from Hotel Management

2 Oct. 2020 by Ricky

Hi, Sorry to hear from you had bad expereience with us. Apologise again.

5 out of 5
Clean and tidy, excellent location and good value for price

Posted by on 17 Jul. 2020

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2 out of 5
After driving 7 hours, there was no hot water for a shower, & the slide door on bathroom was very stiff & clunky - didn’t open or close. Next morning water for shower was only like warm. Room was clean but strong smell of bleach. Bed was very hard & only a light Scratchy blanket on bed. Man at reception was on phone when I returned my key, he waved me away with a smile, so didn’t get a chance to speak.

Posted by , from Canberra on 25 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by CLARE

Hi, thanks for taking your time to share your feedback. Sorry to hear that you less satisfited expereince to stay in the motel. Thanks for bring attention to these issues, we will improve our services in future and upgrade these facilities.

2 out of 5
Bathroom door track was broken Bed was very uncomfortable

Posted by on 8 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by Clare

Hi, thanks for taking your time to share your feedback. Sorry to hear that you less satisfited expereince to stay in the motel. Thanks for bring attention to these issues, we will improve our services in future and upgrade these facilities.

2 out of 5
Dirty place, no hot water, booked for 2 nights stayed for one.

Posted by on 3 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by CLARE

Hi, thanks for taking your time to share your feedback. Sorry to hear that you less satisfited expereince to stay in the motel. Thanks for bring attention to these issues, we will improve our services in future and upgrade these facilities.

4 out of 5
Cenfral locatjon. Door seemed to allow smoke in waking me up. Generally comfortable sjrrkjndings

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Clare

Hi, thanks for taking your time to share your feedback.

4 out of 5

Posted by on 6 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Clare

Hi, thanks for taking your time to share your feedback.

4 out of 5
Adequate for a night or two but limited parking and the rooms needs a bit of a freshen up.

Posted by on 7 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Clare

Hi, Thanks for taking your tie to share your feedback. We are renovating some rooms at the moment. Everything will upgrating in future.

Property Features

As a guest of Excelsior Motor Inn, you'll find a garden and a picnic area. Public spaces have free WiFi. Free self parking is available.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • Built in 1985
  • Garden
  • Outdoor picnic space

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5.7 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Excelsior Motor Inn offers 26 accommodations with hair dryers and irons/ironing boards. This Port Macquarie motel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Excelsior Motor Inn
  • Excelsior Motor Inn Port Macquarie
  • Excelsior Motor Port Macquarie
  • Excelsior Motor Inn Motel
  • Excelsior Motor Inn Port Macquarie
  • Excelsior Motor Inn Motel Port Macquarie
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.