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3.8 out of 5

"Was woken before 6.30am Sunday morning with unit next door being cleaned. Won't be visiting again. " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

Excelsior Motor Inn places you steps from Port Macquarie Courthouse and within a short 5-minute stroll of St Thomas Anglican Church.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, a picnic area, and express check-out. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3.5-star Port Macquarie motel include Port Macquarie Museum and Glasshouse Cultural Centre.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132* Per night/room 5 Apr. - 6 Apr.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Excelsior Motor Inn ratings based on 402 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Excelsior Motor Inn

Everyone (220) Couples (96) Business (2) Family (75)
3 out of 5
Was woken before 6.30am Sunday morning with unit next door being cleaned. Won't be visiting again.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Amy

Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

3 out of 5
Room clean, but in need of TLC, single bed mattress well past its use by date, bathroom dated, toilet seat cracked. A bit overpriced for its overall condition.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Amy

Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

3 out of 5
Close to amenities

Posted by on 26 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Amy

Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

3 out of 5
The property was in need of renovation.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Amy

Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

3 out of 5
Overpriced for the quality of room limited parking outdated room and stinky bathroom

Posted by on 8 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Amy

We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

4 out of 5
Quite good for an overnight stay and good value for the time of year

Posted by on 4 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Amy

We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

3 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

5 Jan. 2024 by Amy

Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

4 out of 5
It was very well priced and close to everything and easy accessible to most things in Port MacQuarrie.Overall pretty good but needing some minor repairs

Posted by on 23 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Amy

We are pleased you enjoyed our location and staff! We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

3 out of 5
Some nice room, smoking outside too many butt tins to ground. Need milk. Little problem with wireless network won't work enough, should everything area of Motel I think okay thanks. Merry Christmas 🎅 Ho ho ho Cheers Alexander 😎

Posted by on 18 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Amy

Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip. Merry Christmas

2 out of 5
Clean but old and bed very hard

Posted by on 17 Dec. 2023

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Comment from Hotel Management

17 Dec. 2023 by Amy

We sincerely apologize that portions of your stay were not satisfactory. We hope you found accommodation that met your expectations for the rest of your trip.

Property Features

As a guest of Excelsior Motor Inn, you'll find a terrace, a garden, and a picnic area. Public spaces have free WiFi. Excelsior Motor Inn also features laundry facilities and express check-out. Self parking is free. This 3.5-star Port Macquarie motel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • Built in 1985
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Excelsior Motor Inn offers 26 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 10:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 10:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance

Hotel Names

  • Excelsior Motor Inn
  • Excelsior Motor Inn Port Macquarie
  • Excelsior Motor Port Macquarie
  • Excelsior Motor Inn Motel
  • Excelsior Motor Inn Port Macquarie
  • Excelsior Motor Inn Motel Port Macquarie
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.