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3.9 out of 5

"In a good location for ease of access to shops and restaurants. This is an older style hotel so the rooms are pretty basic but clean. The old reverse ... " More

By a verified traveller on Sat 25 Aug 2018

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Hotel Description

Excelsior Motor Inn places you steps from Port Macquarie Courthouse and within a short 5-minute stroll of St Thomas Anglican Church.

All 26 rooms feature TVs, coffee/tea makers and hairdryers. Fridges, irons/ironing boards and desks are also available.

This business-friendly motel offers free WiFi in public areas. There's also the convenience of free self parking.

With a stay at this 3.5-star Port Macquarie motel, you'll be 6.4 km (4 mi) from Lighthouse Beach.

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$77* Per night/room 12 Jan. - 13 Jan.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Excelsior Motor Inn ratings based on 288 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Excelsior Motor Inn

Everyone (173) Couples (62) Business (2) Family (49)
4 out of 5

Posted by on 14 Dec. 2019

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4 out of 5
The Staff were extremely helpful when we arrived to find that we had booked the wrong day.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Clare

Hi, thanks for your feedback. We love to help our customers and enjoy to have you back anytime

4 out of 5
All clean and tidy (Newly renovated) Minimum soap .

Posted by on 30 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Clare

Hi Thanks so much for taking the time to share your kind review. We will consider your suggestion and arrange some soap in the room in future. Thank again.

5 out of 5
Super friendly and obliging staff, excellent service, lovely room even microwave and toaster, plates etc, large coffee mugs ( such a plus!). The location is brilliant- walk to beach, town centre, club, church. I absolutely recommend this motel! ⭐️⭐️⭐️⭐️⭐️

Posted by on 27 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Tangiwai

Hi Thanks for leaving a review, and mentioning our staff. You’re right; they are very obliging which makes us here at Excelsior Motor Inn very proud to have them as part of our team.Customer service is everything to us, and it’s has made my day to hear you had such a pleasant stay

3 out of 5
Close to town, convenient, clean and cheap - check in was efficient and staff were friendly.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Clare

Hi, your feedback is crucial to us and we really appreciate you taking the time to comment. Thanks again.

5 out of 5

Posted by on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Clare

Hi, your feedback is crucial to us and we really appreciate you taking the time to comment.

5 out of 5
I liked the super helpful staff. Washing machine only cost $2 and washing powder is free. Staff offered to keep my laptop secure in the office for the day, which was very much appreciated. Internet speed just ok in room but faster outside. Quiet area but still only few blocks from centre of town. Would stay again.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Tangiwai

Wow, thanks so much for taking the time to share your kind comments. That’ll will put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. Please keep safe as well

3 out of 5
Value for money but showing its age-getting shabby. Centrally located-friendly staff. OK for short stay.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by Clare

Hi, thanks for sharing your feedback.

3 out of 5
The inn was close enough to where the action is, good enough for our time in transit.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Clare

Hi,JK. thanks for sharing your feedback.

3 out of 5

Posted by on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Clare

Hi, thanks for sharing your score.

Property Features

WiFi is free in public spaces. Free self parking is available.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • Built in 1985

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Excelsior Motor Inn offers 26 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Fridges and coffee/tea makers are provided. Bathrooms include a shower.

  • Television
  • Fridge
  • Coffee maker
  • Shower
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Excelsior Motor Inn
  • Excelsior Motor Inn Port Macquarie
  • Excelsior Motor Port Macquarie
  • Excelsior Motor Inn Motel
  • Excelsior Motor Inn Port Macquarie
  • Excelsior Motor Inn Motel Port Macquarie
url importing https://www.wotif.com/Port-Macquarie-Hotels-Excelsior-Motor-Inn.h3954669-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.