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La Concha Resort, Puerto Rico, Autograph Collection

4.0 star property
Seafront resort with 2 beach bars, near Casino del Mar at La Concha Resort

Photo gallery for La Concha Resort, Puerto Rico, Autograph Collection

View from room
Creator video
Couples treatment room(s), body treatments, aromatherapy, facials
37-inch LCD TV with cable channels, TV, iPod dock
7 restaurants, breakfast, lunch, dinner served; sushi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$562
includes taxes & fees
14 July - 15 July

Explore the area

Map
1077 Ashford Ave Condado, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪1 min walk‬
  • Condado Beach
    ‪14 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Resort View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Partial Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Suite, 1 Bedroom, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View (corner)

37-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed, Balcony, City View (corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Resort View, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Junior Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Junior Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

37-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Double Beds

About the area

San Juan

La Concha Resort, Puerto Rico, Autograph Collection places you steps from Casino del Mar at La Concha Resort and within a 15-minute stroll of Condado Beach. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Elemara can include massages, facials and body treatments along with aromatherapy and mani/pedis. Marena is open for lunch. With 2 beach bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 30788 square feet (2860 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a 24-hour gym. Full breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Attractions within a 30-minute walk of this 4-property class Condado resort include Sheraton Casino and Distrito T-Mobile.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Casino del Mar at La Concha Resort - 1 min walk - 0.2 km
  • Condado Beach - 14 min walk - 1.2 km
  • Pan American Pier - 4 min drive - 2.0 km
  • Puerto Rico Convention Center - 4 min drive - 2.4 km
  • Port of San Juan - 5 min drive - 4.1 km

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 24 min drive

Restaurants

  • ‪Pannes - ‬1 min walk
  • ‪Serafina Restaurant - ‬2 min walk
  • ‪Semilla Kitchen and Bar - ‬2 min walk
  • ‪La Vergüenza Condado - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

La Concha Resort, Puerto Rico, Autograph Collection

Seafront resort with 2 beach bars, near Casino del Mar at La Concha Resort
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At La Concha Resort, Puerto Rico, Autograph Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco resort also offers a 24-hour fitness centre, a garden and a terrace. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 338 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • 30788 sq ft of conference space
  • 2860 sq. m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
La Concha Resort, Puerto Rico, Autograph Collection offers 338 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Elemara has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

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4.5 out of 5, Wonderful, 1,284 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 44 for adults and USD 20 for children
  • 2 beach bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Komakai
  • Marena
  • Solera
  • The Loft Beach Front

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • 360 slot machines
  • 8 gaming tables
  • Beach volleyball
  • Beach yoga
  • Bingo
  • Casino (1,400 square foot of space)
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Nightclub
  • Sportsbook
  • Surfing/bodyboarding

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 30,788 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 3 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 for adults and from USD 20 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Concha Renaissance
Concha Renaissance Resort
Concha Renaissance San Juan
Concha Renaissance San Juan Resort
Concha Resort
Concha Resort San Juan
Renaissance San Juan
Renaissance San Juan Resort
San Juan Renaissance
La Concha Renaissance San Juan
La Concha Renaissance San Juan Resort Resort
La Concha Renaissance San Juan Resort San Juan
La Concha Renaissance San Juan Resort Resort San Juan

Frequently asked questions

What is the cancellation policy at La Concha Resort, Puerto Rico, Autograph Collection?

La Concha Resort, Puerto Rico, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Concha Resort, Puerto Rico, Autograph Collection?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at La Concha Resort, Puerto Rico, Autograph Collection on 14 July 2025 start from AU$452.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Concha Resort, Puerto Rico, Autograph Collection?

Yep, La Concha Resort, Puerto Rico, Autograph Collection has a self car park with in/out privileges for USD 20 per day.

Are there any beaches close to La Concha Resort, Puerto Rico, Autograph Collection?

Yep, La Concha Resort, Puerto Rico, Autograph Collection is a short 12-minute walk from Condado Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at La Concha Resort, Puerto Rico, Autograph Collection?

Yep, Elemara is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does La Concha Resort, Puerto Rico, Autograph Collection have a pool?

Yep, and guests love it! La Concha Resort, Puerto Rico, Autograph Collection has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at La Concha Resort, Puerto Rico, Autograph Collection?

La Concha Resort, Puerto Rico, Autograph Collection features 2 beach bars, 3 outdoor pools and 2 hot tubs.

What makes La Concha Resort, Puerto Rico, Autograph Collection a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at La Concha Resort, Puerto Rico, Autograph Collection.

Is La Concha Resort, Puerto Rico, Autograph Collection family-friendly?

You bet! With amenities such as babysitting services and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that La Concha Resort, Puerto Rico, Autograph Collection is a hit with families.

Does La Concha Resort, Puerto Rico, Autograph Collection serve breakfast?

Yep, full brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at La Concha Resort, Puerto Rico, Autograph Collection?

No, La Concha Resort, Puerto Rico, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at La Concha Resort, Puerto Rico, Autograph Collection?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at La Concha Resort, Puerto Rico, Autograph Collection's 7 restaurants.

What time are check-in & check-out at La Concha Resort, Puerto Rico, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

La Concha Resort, Puerto Rico, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1304 out of 1933 reviews
Rating 8 - Good. 353 out of 1933 reviews
Rating 6 - Okay. 141 out of 1933 reviews
Rating 4 - Poor. 58 out of 1933 reviews
Rating 2 - Terrible. 77 out of 1933 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yasamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely! I will definitely be coming back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love La Concha! Definitely will be back!
Stayed 7 nights in Mar 2025

2/10 Terrible

Ayonna

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcos Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darryl Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

6/10 Okay

Andromeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tharra

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Stayed 8 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 6 nights in Mar 2025

10/10 Excellent

Geovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryan D

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was an amazing experience. Never hear much about P.R but amazing and entertainment for the whole family! Dining can be pricey so ask around and explore street off main strip to get better food / deals
Stayed 5 nights in Mar 2025

10/10 Excellent

Valon, Staten island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Marcus

Paid for three nights and due to missing our planes we arrived 1 day late and this hotel literally took all of our money without giving any kind of credit on the other two nights and still made money both ways by re-renting the room out to someone else
Stayed 3 nights in Mar 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous and attentive staff
Stayed 5 nights in Mar 2025

10/10 Excellent

WILLIAM

Beautiful beach
Stayed 6 nights in Mar 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Place was alittle older well kept construction was main reason for only 3 stars
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Main bldg rooms could use dome upgrades. But s great experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great! Staff was friendly! Pools were clean, great towel and umbrella service!
Stayed 4 nights in Mar 2025

10/10 Excellent

Teesha De Ferris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this property and hospitality!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph Kaden

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will definitely be back
Stayed 5 nights in Mar 2025

8/10 Good

Barbara Little, South Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and amenities were very nice and exactly what I hoped for in most respects, but there were a few issues. First, when we arrived for the first booked night, we were told that--because of renovations--they didn't have a room for us that night. They had not tried to contact us earlier to let us know. We only learned this when we walked up to the desk to check in. They did provide us with a room at a nearby hotel and transportation to and from that hotel, but it wasn't the same quality. They did also give us a credit on our bill as well as telling Expedia to refund us for the one night, but still the lack of any forewarning was very surprising and inconvenient. Second, we were surprised that housekeeping often didn't make it to our room until after 4:00 p.m. (when we usually like to take a nap). And third, as other reviewers have said, on Friday and Saturday night we could hear the bass and drums of the music in their nightclub until 4 a.m. Not great for our sleep. All that said, the staff at the front desk, restaurants, and on the beach were all very friendly and helpful. I'd consider staying there again on a weeknight.
Stayed 7 nights in Mar 2025