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Wyndham Garden Playa del Carmen

4.0 star property
Upscale hotel near Quinta Avenida

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Garden
Premium bedding, in-room safe, desk, blackout curtains
Property amenity
Lobby
Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • Parking includedParking includedParking included

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida15 min walk
  • Popular LocationXcaret Eco Theme Park12 min drive
  • Popular LocationMamitas Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Residence Inn by Marriott Playa del Carmen
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (796)
The price is AU$181
for 1 night
includes taxes & fees
13 June - 14 June
Residence Inn by Marriott Playa del Carmen

About the area

Playa del Carmen

Wyndham Garden Playa del Carmen puts you in the centre of Playa del Carmen, 1.2 km (0.8 mi) from Quinta Avenida and 2.6 km (1.6 mi) from Mamitas Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, Playa Garden, is open for breakfast. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 3 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also free self parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 4-property class Playacar hotel include Xplor Theme Park and Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 15 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Playa del Carmen Main Beach - 19 min walk
  • Xcaret Eco Theme Park - 12 min drive
  • Mamitas Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • McDonald's - 8 min walk
  • Rolandi's - 5 min walk
  • Lara & Luca - 7 min walk
  • Taqueria el Ñero - 11 min walk
  • Bendita Costilla - 11 min walk

About this property

Wyndham Garden Playa del Carmen

Upscale hotel near Quinta Avenida
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

  • 196 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

What is the cancellation policy at Wyndham Garden Playa del Carmen?

Wyndham Garden Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on 11 June 2024 start from AU$124.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Playa del Carmen?

Yep, Wyndham Garden Playa del Carmen has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Wyndham Garden Playa del Carmen?

Yep, Wyndham Garden Playa del Carmen is a short 19-minute walk from Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Garden Playa del Carmen?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Wyndham Garden Playa del Carmen have a pool?

Wyndham Garden Playa del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Wyndham Garden Playa del Carmen a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Wyndham Garden Playa del Carmen.

Does Wyndham Garden Playa del Carmen serve breakfast?

Yep, complimentary buffet breakfast is on offer weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Wyndham Garden Playa del Carmen?

No, Wyndham Garden Playa del Carmen does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Playa del Carmen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Garden Playa del Carmen?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Garden Playa del Carmen?

No, pets and service animals are not allowed.

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, Dawson Creek

Liked: Staff & service, property conditions & facilities
This hotel is a hidden gem! It is not close to stores and restaurants but we were looking for quiet and comfortable and that it is! The beds were so comfortable I didn’t want to leave! The breakfast was adequate but we were late so it wasn’t really fresh by the time we got there. I would definitely stay again!!
Stayed 1 night in Feb 2024

6/10 Okay

Diego Augusto

Liked: Staff & service
Disliked: Cleanliness
Stains on some of the sheets and furniture, hair all over the place including new sheets and some on the floor. We knew it was not our hair since we already have very short hair.
Stayed 7 nights in Feb 2024

6/10 Okay

Murray

Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't dirty but wasn't really clean. Needs up up keep done on prooerty(rooms).
Stayed 7 nights in Feb 2024

8/10 Good

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, 15 minute walk to the beach, 5th Ave and the shuttle to Conzumel
Stayed 7 nights in Feb 2024

6/10 Okay

Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel with large rooms. Difficult to find entrance with google maps. No hot water in the room was an issue.
Stayed 1 night in Feb 2024

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wyndham brand should be removed from this plac
We had a misfortune to stay in this hotel for a week. I was tricked by the pictures and a brand name. The reality was quite the opposite. Among the main amenities they advertise are; Daily housekeeping - in theory, yes. But the room remained rather dirty after it and so called premium bedding are old sheets that are yellow with age and nearly falling apart (same as the towels). And one day there was no housekeeping before 3PM, so we skipped it. Near the beach - if a brisk 15-20 minutes walk is near the beach then yes. Fortunately we came to Mexico to dive and also had a rental car. Restaurant and bar/lounge - there is a hall that is filled with tables where they serve a very mediocre breakfast. But otherwise there is no restaurant and no bar at all. Outdoor pool - yes, but a VERY small one. Pool bar - a structure, yes, but doesn't function. The windows do not open and you have to keep AC always on making your room smelly after a few days. The beds are not comfortable at all and the bathroom very old and unkept. I really can't find any good thing to say about the hotel apart from the nice girls at the reception. Otherwise the service doesn't exist. The Wyndham brand should be removed from this place.
Stayed 7 nights in Feb 2024

6/10 Okay

lisa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to a mini mall 5 minute walk Close to Sam's club 5 minute walk
Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon Earl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 15 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if the dishwasher wasn't working, but they ran out of cups, bowls, silverware, most mornings. Hotel is away from restaurants so be prepared to walk or take a taxi to find your meals. One 2-slice toaster for everyone to use. Bring your own netflix. Otherwise a good hotel.
Stayed 7 nights in Jan 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is tired and a lack of maintenance contributes to the overall tiredness. The breakfast is a joke. We ate at McDonalds as it was better than what was served at the hotel. The pictures on the website for the hotel are either from another hotel or taken years ago. The staff are accommodating and the rooms are clean, with comfortable beds. The outdoor pool is small and shallow and generally has leaves blowing into it all day long. Parking is acceptable and free. Overall, the hotel is adequate but only to a 3 star status and the lack of maintenance just makes you feel like the management doesn't really care.
Stayed 11 nights in Jan 2024