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Hotel Paso del Mar Playa del Carmen

Property class: 3

Photo gallery for Hotel Paso del Mar Playa del Carmen

Reception
Front of property
Standard Studio | Wardrobe
Exterior
Standard Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$90
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
15 Avenida, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

At Hotel Paso del Mar Playa del Carmen you'll be within a short 5-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and tour/ticket assistance. Additionally, you'll find luggage storage. .Attractions within a 10-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Central Square - 9 min walk - 0.8 km
  • Mamitas Beach - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Karen's - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Carboncitos - ‬4 min walk
  • ‪La Frontera Restaurant Bar - ‬3 min walk
  • ‪Fiesta margarita - ‬4 min walk

About this property

Hotel Paso del Mar Playa del Carmen

Hotel Paso del Mar Playa del Carmen offers its guests tour/ticket assistance and express check-in. Public spaces have free WiFi.

This 3-star Playa del Carmen hotel is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Paso del Mar Playa del Carmen offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen
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  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 198 reviews
The price is AU$67
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (MXN 400 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 400 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Hotel Paso del Mar
Paso Del Del Carmen Del Carmen
Hotel Paso del Mar Playa del Carmen Hotel
Hotel Paso del Mar Playa del Carmen Playa del Carmen
Hotel Paso del Mar Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Paso del Mar Playa del Carmen?

Hotel Paso del Mar Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Paso del Mar Playa del Carmen?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Paso del Mar Playa del Carmen on 1 Sept 2026 start from AU$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Paso del Mar Playa del Carmen?

Yep, Hotel Paso del Mar Playa del Carmen is a short 4-minute walk from Playa del Carmen Main Beach.

Is there a free airport shuttle available at Hotel Paso del Mar Playa del Carmen?

No, Hotel Paso del Mar Playa del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Paso del Mar Playa del Carmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Paso del Mar Playa del Carmen?

No, pets are not allowed.

Hotel Paso del Mar Playa del Carmen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 6 out of 32 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Dope ass location great staff the guy from Denver that works there was super cool
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ruperto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Jasvinder

Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
Dont stay there. You cant get in after 7pm. I had to rent another hotel room
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Kenneth

Liked: Staff & service
Un desayuno muy muy escueto. Una ensalada de frutas, yogurt con granola, tostada y café. No es un desayuno malo, o feo. Sino que le falta
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Un lugar muy cómodo y céntrico, súper recomendado.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Anahi

Habitaciones
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Uziel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente el chico de recepción marco nos ayudó en todo lo que necesitábamos
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel me gusto mucho y la atencion en recepción super amable, la habitación super limpia muy austera y el precoo increible.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

erica

Disliked: Cleanliness, amenities
Ofrecía desayuno y dijeron que ya no lo tenían y tardaron mucho en facturar
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ruperto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación conveniente, amabilidad de todo el personal y habitaciones nuevas.
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

Francisco Jesús

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único "bueno" es la ubicación céntrica, las habitaciones no tienen mantenimiento y la limpieza deja mucho que desear. El mobiliario esta en muy mal estado. El personal carece de amabilidad.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Luis

Está dentro de una vecindad

Muy ruidoso, limpio, muy difícil de encontrar
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Luis

Cerca de 5ta avendida, zona no muy atractiva

Muy escondido, limpio, funcional
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
El cuarto olía mal, el baño estaba mal limpiado. Pedí la contraseña para el internet varias veces y nunca me entendió el señor de la recepción lo que necesitaba. A un costado del hotel hay otro hotel donde hay música en vivo por la noche y es complicado dormir con tanto ruido.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

Ottima Posizione

Non è facilissimo da trovare in quanto l'ingresso è piccolo. Dal terminal Ado, continuare lungo l'avenida Juarez e all'altezza della Avenida 15 girare a destra, rimane a destra dopo poco. Comoda la posizione, vicino a tutti i mezzi di trasporto e col terminal dei collettivos di fronte. La pulizia è ottima e le stanze spaziose. Da implementare l'arredamento e la pressione dell'acqua, dal rubinetto usciva un piccolo rivolo. Il wi-fi ha funzionato poco o niente. Gli addetti alla reception sono gentili
Stayed 14 nights in Dec 2019
Verified review

2/10 Terrible

andrzej

Disliked: Cleanliness, property conditions & facilities, room comfort

This is not a hotel ! Should not be on Hotels.com

This is may be 1 * .... Hotels.com shall check this property ASAP !!! Very poor hotel ... it is really not a hotel ... no water . bad smell old walls . bad paint very bad ... not a 3 *** !!!!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Belem

Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Suzie

Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Emanuel

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Reiti

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

JORGE

Stayed 1 night in Nov 2025