Skip to main content
Beginning of main content
4.6 out of 5

"Only one armchair in a room capable of sleeping 3people. Bedside clock impossible to reset to correct time. Not enough bench space to sit down and enj ... " More

By a verified traveller on Fri 19 Feb 2021

Enter dates to see availability

Hotel Description

Comfort Inn on Main Hervey Bay places you in the center of Hervey Bay, within just a 15-minute stroll of Fraser Coast Cultural Centre and WetSide Water Education Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

All 28 rooms feature LCD TVs with satellite channels, and you can enjoy coffee/tea makers, free local calls, and free bottled water. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Nice touches include rainfall showerheads and free toiletries. Ceiling fans, hair dryers, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. Cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Pialba hotel include Hervey Bay Historical Village Museum and Hervey Bay Golf and Country Club.

Suite Standard Single Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$109* Per night/room 18 Apr. - 19 Apr.

Standard Room, Multiple Beds, Non Smoking (Upgrade)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking (Upgrade)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Comfort Inn on Main Hervey Bay ratings based on 77 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn on Main Hervey Bay

Everyone (44) Couples (17) Family (14)
5 out of 5
Clean and comfy.

Posted by on 9 Apr. 2021

Was this review helpful to you?
5 out of 5

Posted by on 23 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

7 Apr. 2021 by Comfort Inn on Main Hervey Bay

Thank you for taking the time to leave a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Kind regards, Comfort Inn on Main Hervey Bay

5 out of 5

Posted by on 26 Feb. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Mar. 2021 by Comfort Inn on Main Hervey Bay

Thank you for taking the time to leave a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for sharing your experience, we hope to see you again soon! Kind regards, Comfort Inn on Main Hervey Bay

5 out of 5
Only one armchair in a room capable of sleeping 3people. Bedside clock impossible to reset to correct time. Not enough bench space to sit down and enjoy a meal - we only eat breakfast so not a big issue. New soft pillows would enhance the sleeping experience.

Posted by on 19 Feb. 2021

Was this review helpful to you?
Comment from Hotel Management

21 Feb. 2021 by Comfort Inn on Main Hervey Bay

Thank you for taking the time to leave a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for sharing your experience. Kind regards, Comfort Inn on Main Hervey Bay

5 out of 5
Very nice vary convenient very welcoming. Will stay whenever I come through again.

Posted by on 11 Feb. 2021

Was this review helpful to you?
Comment from Hotel Management

12 Feb. 2021 by Comfort Inn on Main Hervey Bay

Thank you for taking the time to leave a review on your recent stay with us. We appreciate your feedback and will share it with our staff, we take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards, Comfort Inn on Main Hervey Bay

5 out of 5
Very friendly place . Would stay again πŸ˜‰ Close to shopping and swimming beaches πŸ˜ƒ

Posted by , from Toowoomba Qld on 18 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

19 Jan. 2021 by Comfort Inn on Main Hervey Bay

Thank you for taking the time to leave a review on your recent stay with us. We appreciate your feedback and will share it with our staff, we take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards, Comfort Inn on Main Hervey Bay

5 out of 5

Posted by on 6 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Jan. 2021 by Comfort Inn on Main Hervey Bay

Thank you for your 5 star rating. We are happy you enjoyed your stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for sharing your experience, we hope to see you again soon! Kind regards, Comfort Inn on Main Hervey Bay

3 out of 5
I liked the fact it had been refurbished with modern bathroom and soft furnishings. I appreciated the friendliness of the lady and her dog on check in. I did NOT like finding pubic hairs on the toilet seat and rim of the toilet, especially during covid. I thought cleanliness wpuld be extra vigilant.

Posted by on 29 Nov. 2020

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2020 by Comfort Inn on Main Hervey Bay

Thank you for taking the time to leave a review regarding your recent stay at Comfort Inn on Main Hervey Bay. Allow me to offer our apologies on behalf of our hotel for failing to meet your expectations regarding your room on your recent visit. I have shared your feedback with housekeeping, reminding staff of their responsibility to ensure that all our procedures are strictly followed at all times. It is very disappointing to hear that your room was not up to the high standard of cleanliness that we expect our staff to provide for our guests. If you wish to discuss this further, please do not hesitate to contact us via email or phone, bookings@comfortinnherveybay.com.au or 07 47128 3666. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Hervey Bay. Kind regards, Comfort Inn on Main Hervey Bay

5 out of 5

Posted by on 13 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2020 by Reception

Thank you

4 out of 5
Clean and new beds were hard and horrible staff not friendly

Posted by , from Gladstone on 10 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2020 by Reception

Thank you

About the Comfort Inn on Main Hervey Bay

Location 66-68 Main St, Pialba, QLD 4655

Property Features

Comfort Inn on Main Hervey Bay offers its guests an outdoor pool, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. The business-friendly Comfort Inn on Main Hervey Bay also features dry cleaning/laundry services, room service (during limited hours), and express check-out. Free self parking is available. You'll have access to the outdoor pool at a partner property. This 3.5-star Hervey Bay hotel is smoke free.

  • 1 building
  • 1 floor
  • 28 guestrooms or units
  • Built in 1980
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (9.7 km / 6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn on Main Hervey Bay offers 28 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 43-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2017.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted.Β Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No lifts
  • Noise-free rooms not guaranteed
  • One child stays free
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Main Motel Pialba
  • Comfort Inn Fraser Gateway Hotel
  • Comfort Inn Fraser Gateway Hotel Pialba
  • Comfort Inn Fraser Gateway Pialba
  • Econo Lodge Fraser Gateway Motel Pialba
  • Econo Lodge Fraser Gateway Motel
  • Econo Lodge Fraser Gateway Pialba
  • Comfort Inn Main Pialba
  • Comfort Inn Main Hervey Bay Motel Pialba
  • Comfort Inn Main Hervey Bay Motel
  • Comfort Inn Main Hervey Bay Pialba
  • Comfort Inn Main Hervey Bay
  • Comfort Inn Fraser Gateway
  • Comfort On Main Hervey Pialba
  • Comfort Inn on Main Hervey Bay Hotel
  • Comfort Inn on Main Hervey Bay Pialba
  • Comfort Inn on Main Hervey Bay Hotel Pialba

You should know

  • Pool access available from 8 AM to 7:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Hervey-Bay-Hotels-Comfort-Inn-on-Main-Hervey-Bay.h21401-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hervey-Bay-Hotels-Comfort-Inn-on-Main-Hervey-Bay.h21401-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Hervey-Bay-Hotels-Comfort-Inn-on-Main-Hervey-Bay.h21401-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.