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Swissotel Resort Phuket Patong Beach

4.5-star property
48 Ruam Jai Road, Patong, Phuket 1800 796 370
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4.4 out of 5
Excellent!
See all 39 wotif Reviews

"The staff were Very Friendly & efficient . The pools were clean & well maintained " More

By a verified traveller on Sun 08 Sep 2019

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Hotel Description

A luxury stay in Patong awaits you at Swissotel Resort Phuket Patong Beach. Within a 5-minute stroll you'll find Patong Beach and Bangla Road within a 15-minute walk. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 384 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Safes, hair dryers, and phones are also available.

A day of pampering at The Spa can include Thai massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, Flavours, serves international cuisine and is open for breakfast, lunch, and dinner. D Bar is the resort's own lobby lounge. Enjoy the nightclub, free kids' club, 24-hour gym, and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Patong resort include Karon Beach and Kamala Beach.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Swiss, Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Swiss, Twin Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Premier Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Swiss, Signature Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Swissotel Resort Phuket Patong Beach ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swissotel Resort Phuket Patong Beach

Everyone (24) Couples (11) Family (3)
5 out of 5
The staff were Very Friendly & efficient . The pools were clean & well maintained

Posted by on 8 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Jennifer Ann Cruz - Guest Experience Manager

Dear Anonymous, Thank you for your feedback and kind words towards our team member. I am also glad that you appreciate our pool. We hope to get a chance to welcome you back again soon. Sincerely,

4 out of 5
The foyer, reception and dining areas are lovely. Our room was nice and we had a pool access room and that was great apart from other guests whould would dump their stuff on our courtyard. However the 3rd floor needs some maintenance done as there were holes in the ceiling and water dripping. Power outlets in rooms need maintenance also as they are old and not safe. Rooms need a fresh update as they are looking a little tired

Posted by on 15 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Jennifer Ann Cruz - Guest Experience Manager

Dear Anonymous, We are very happy to know that you appreciate the hotel facilities and your room. We are at the moment looking into some areas at the 3rd floor for maintenance and improve the condition. Regarding the power socket the concern Department was advise and the inspection was already on going with the help of our Housekeeping Team. Once again, thank you for your feedback and we hope to welcome you back in the future.

3 out of 5
The staff are fantastic, however the hotel has a few issues

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Jennifer Ann Cruz - Guest Experience Manager

Dear Anonymous, Thank you for review and your fantastic feedback about our team. We are really happy to hear that our team made a good impression during your stay. Please accept our sincere apology for any issue you encountered during your stay. We are looking forward welcoming you back in the future.

5 out of 5
I liked the friendly service and hospitality. Great team.

Posted by on 18 Apr. 2019

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5 out of 5

Posted by on 7 Mar. 2019

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3 out of 5

Posted by on 18 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Jennifer Ann Cruz - Asst. Guest Experience Manager

Dear Anonymous, Thank you for sharing your feedback. We hope to have the pleasure of welcoming you again soon

5 out of 5
Staff awesome very pleasant and helpful have stayed twice now thanks everyone

Posted by on 4 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Jennifer Ann Cruz - Asst. Guest Experience Manager

Dear Robert, Thank you for such a wonderful feedback. Hope to see you again at Swissotel Resort Phuket Patong Beach.

5 out of 5

Posted by on 12 Nov. 2018

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5 out of 5
staff and food excellent hotel could use an upgrade

Posted by , from melbourne on 24 Oct. 2018

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5 out of 5

Posted by on 7 Sep. 2018

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About the Swissotel Resort Phuket Patong Beach

Location 48 Ruam Jai Road, Patong, Phuket 83150

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Swissotel Resort Phuket Patong Beach offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 678 square feet (63 square meters). A nightclub, a rooftop terrace, and a complimentary children's club are also featured at the luxury Swissotel Resort Phuket Patong Beach. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Patong resort.

  • 384 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2007
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Swissotel Resort Phuket Patong Beach offers 384 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Flavours - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

D Bar - Onsite lobby lounge. Happy hour is offered. Open daily.

Grab & Go - Onsite coffee shop. Open daily.

On Top Rooftop Pool & Bar - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 11:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Swissotel Resort Phuket Patong Beach

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 300 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • dusitD2 phuket
  • dusitD2 phuket Kathu
  • Swissotel Phuket Patong Beach
  • dusitD2 phuket resort Kathu
  • dusitD2 resort phuket
  • dusit D2 Phuket Resort Patong
  • Courtyard Patong
  • dusit D2 Phuket Patong
  • dusit D2 Phuket
  • Swissotel Resort Phuket Patong Beach
  • Courtyard Patong
  • Courtyard By Marriott Phuket At Patong Beach Hotel Patong
  • dusitD2 phuket resort
  • Swissotel Phuket Patong Patong
  • Swissotel Resort Phuket Patong Beach Resort
  • Swissotel Resort Phuket Patong Beach Patong
  • Swissotel Resort Phuket Patong Beach Resort Patong

You should know

  • Swissotel Resort Phuket Patong Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.