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Sheraton Phoenix Downtown

4.0 star property
Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center

Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
Meeting facility
Meeting facility
2 bars/lounges
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$258
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
340 N 3rd Street, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

City view

Club Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 68 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, City View

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View | Living area

Presidential Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Phoenix

Sheraton Phoenix Downtown puts you in the heart of Phoenix, within just a 10-minute stroll of popular attractions like Phoenix Convention Center and Mortgage Matchup Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, & More, is open for breakfast, lunch and dinner. 111961 square feet (10401 square metres) of event facilities include 26 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Arizona Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Mortgage Matchup Center - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km
  • The Van Buren - 12 min walk - 1.0 km

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Sky Harbor International Airport (PHX) - 14 min drive

Restaurants

  • ‪Barrel & Bushel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Westin Executive Club - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬2 min walk

About this property

Sheraton Phoenix Downtown

Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center
Sheraton Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 26 meeting rooms, and limo/town car service. Event space at this hotel measures 111961 square feet (10401 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Phoenix Downtown. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 1003 guestrooms or units
  • 31 levels
  • 2 dining venues
  • 2 bars or lounges
  • 111961 sq ft of conference space
  • 10401 sq. m of conference space
  • Built in 2008
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Sheraton Phoenix Downtown offers 1003 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 51 per night)
  • Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.92 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 51 per night (in/out privileges)
  • Valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Sheraton Phoenix Downtown?

Sheraton Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Phoenix Downtown?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on 24 Nov 2025 start from AU$205.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Phoenix Downtown?

Yep, Sheraton Phoenix Downtown has a secured covered self car park with in/out privileges for USD 51 per night.

Does Sheraton Phoenix Downtown have a pool?

Sheraton Phoenix Downtown has an outdoor pool.

What luxury perks are available at Sheraton Phoenix Downtown?

Sheraton Phoenix Downtown features an outdoor pool, 2 restaurants and 2 bars.

Is Sheraton Phoenix Downtown family-friendly?

You bet! With amenities such as a corner/local shop and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Phoenix Downtown is a hit with families.

Does Sheraton Phoenix Downtown serve breakfast?

Yeah, full brekkie is offered daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Phoenix Downtown?

No, Sheraton Phoenix Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Phoenix Downtown?

Yep, you can grab a meal at Sheraton Phoenix Downtown's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Phoenix Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Phoenix Downtown?

Dogs are welcome at Sheraton Phoenix Downtown, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ana

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Very quet time of year because of the heat. Excellent service and food in the hotel restaurant - could not be happier!
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittiany, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and felt well-worth the cost, felt very secure and comfortable; plus the gym was fabulous!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Lesley

Travelled with family
Disliked: Property conditions & facilities
Pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Te size of this property is really great and we loved the gym ,pool and how property itself had everything we were looking for and more while visiting. We stayed on a high level floor and loved having a separate elevator for the higher level floors because I really didn’t have to stop on the 4th floor if I’m staying in the 31st floor. Was really convenient. The staff was great and helpful even with a convention going on and the hotel being so busy the staff still was attentive. My room was great and spacioius. The free drinks, hors d’oeuvres, and etc was a welcome addition when staying on the club level.
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

2/10 Terrible

arlene

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Stayed 3 nights in Jul 2025

10/10 Excellent

Sylvester Jones,

Stayed 3 nights in Jul 2025

10/10 Excellent

Niso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 3 nights in Jul 2025

8/10 Good

Ola Faye

Staff was very helpful and knowledgeable. I didn’t like the tissue thin towels that I had to use for 4days and nights.
Stayed 4 nights in Jul 2025

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Adeana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very upset

I have not had time to call the hotel very disappointed was advised wrong timing for our complimentary breakfast Mentioned it to a manager, he was nonchalant about refunding us or crediting us. Very disappointed. I was not the only guest who was given the wrong information.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erasmo

Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie DiMeco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 3 nights in Jun 2025

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice and accommodating. The pool was great for the whole family. There were also amazing views.
Stayed 1 night in Jun 2025