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Home2 Suites by Hilton Philadelphia - Convention Center, PA

3.0 star property
Hotel with free breakfast, steps from Reading Terminal Market

Photo gallery for Home2 Suites by Hilton Philadelphia - Convention Center, PA

Studio, 2 Queen Beds, Accessible (Roll-in Shower)
Indoor pool
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
The current price is AU$179
includes taxes & fees
7 July - 8 July

Explore the area

Map
1200 Arch Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪1 min walk‬
  • Pennsylvania Convention Center
    ‪5 min walk‬
  • Rittenhouse Square
    ‪14 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Hearing)

Full-sized fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Queen Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Full-sized fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio, 2 Double Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Studio, 1 Queen Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Roll-in Shower)

Bathroom shower

Studio, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Full-sized fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 Queen Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Philadelphia

Home2 Suites by Hilton Philadelphia - Convention Center, PA puts you in the heart of Philadelphia, steps from Reading Terminal Market and within a 15-minute stroll of Pennsylvania Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and laundry facilities. .Attractions within a 20-minute walk of this 3-property class Center City hotel include Rittenhouse Square and Liberty Bell Center.

What's nearby

  • Reading Terminal Market - 1 min walk - 0.0 km
  • Pennsylvania Convention Center - 5 min walk - 0.4 km
  • Liberty Bell Center - 11 min walk - 1.0 km
  • Independence Hall - 13 min walk - 1.1 km
  • Rittenhouse Square - 14 min walk - 1.2 km

Getting around

  • 13th St. Station - 4 min walk
  • Philadelphia University City Station - 5 min drive
  • Philadelphia International Airport (PHL) - 17 min drive

Restaurants

  • ‪Panera Bread - ‬1 min walk
  • ‪Molly Malloy's - ‬2 min walk
  • ‪Tom's Dim Sum - ‬3 min walk
  • ‪Bar-Ly Chinatown - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk

About this property

Home2 Suites by Hilton Philadelphia - Convention Center, PA

Hotel with free breakfast, steps from Reading Terminal Market
Home2 Suites by Hilton Philadelphia - Convention Center, PA offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Home2 Suites by Hilton Philadelphia - Convention Center, PA.

This 3-star Philadelphia hotel is smoke free.

  • 248 guestrooms or units
  • 8 levels
  • 54 sq. m of conference space
  • Built in 2013
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Home2 Suites by Hilton Philadelphia - Convention Center, PA offers 248 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas and includes sofa beds. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 63 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Built in 2013
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The check-in location differs from the property location; go to: [44 N. 12th Street]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Cash Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 63 per night (98 ft away)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 365857

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Convention Aparthotel
Home2 Suites Hilton Convention Aparthotel Philadelphia Center PA
Home2 Suites Hilton Philadelphia Convention Center PA
Home2 Suites Hilton Philadelphia Convention Center PA Aparthotel
Home2 Suites Hilton Convention
Home2 Suites by Hilton Philadelphia Convention Center PA
2 Suites Hilton Convention
Home2 Suites by Hilton Philadelphia Convention Center PA

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Philadelphia - Convention Center, PA?

Home2 Suites by Hilton Philadelphia - Convention Center, PA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Philadelphia - Convention Center, PA?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Philadelphia - Convention Center, PA on 7 July 2025 start from AU$179.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Home2 Suites by Hilton Philadelphia - Convention Center, PA have a pool?

Home2 Suites by Hilton Philadelphia - Convention Center, PA has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Home2 Suites by Hilton Philadelphia - Convention Center, PA family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Home2 Suites by Hilton Philadelphia - Convention Center, PA is a hit with families.

Does Home2 Suites by Hilton Philadelphia - Convention Center, PA serve breakfast?

Yeah, guests enjoy the free continental brekkie here! Served weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Home2 Suites by Hilton Philadelphia - Convention Center, PA?

No, Home2 Suites by Hilton Philadelphia - Convention Center, PA does not offer an airport shuttle service.

Is there a bar or restaurant at Home2 Suites by Hilton Philadelphia - Convention Center, PA?

Yep, you can grab a meal at Home2 Suites by Hilton Philadelphia - Convention Center, PA's onsite restaurant.

What time are check-in & check-out at Home2 Suites by Hilton Philadelphia - Convention Center, PA?

Check-in begins at 4 PM. Check-out time is 11 AM.

Home2 Suites by Hilton Philadelphia - Convention Center, PA Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1010 reviews
Rating 8 - Good. 237 out of 1010 reviews
Rating 6 - Okay. 116 out of 1010 reviews
Rating 4 - Poor. 89 out of 1010 reviews
Rating 2 - Terrible. 68 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Cody

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flower Show Stay

Great place to stay in Philadelphia for the PHS Flower Show and go to Reading Terminal Market.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kirsten

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 2 nights in Dec 2024

8/10 Good

Margi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I go to the flower show and stay here. Very convenient to Convention center and Redding terminal. Check in was easy.
Stayed 1 night in Mar 2025

8/10 Good

consuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Stayed 2 nights in Feb 2025

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could could not be cooled.down. it was extremely humid in the room . The exhust fan was broken in the bathroom. The 1 window in the room had so much condensation on it the windowsill had a puddle on it. I called the desk for extra blankets and was told house keeping was off for the day and i could.come.down to the desk its self.and get.the towles. Also the pool was being emptied and we specifically stayed at this hotel for the pool.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

6/10 Okay

Brandon

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our stay was just ok. The pool was closed for the day which was inconvenient since it was a big reason we picked this hotel. Our room was out of shampoo, conditioner, and the sink clogged. The ice machine didn’t work on our floor. On a positive note, the location was convenient & the room was a nice size.
Stayed 1 night in Feb 2025

8/10 Good

TYRONE W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nighter

Good experience with the family. Enjoyed our stay.
Stayed 1 night in Feb 2025

4/10 Poor

Scarlett

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy from bar music at two other establishments. Poor insulation. Room i booked not available after waiting in lobby for a hour. Sold different room that was smaller. Told my rate would be adjusted, charged full price of origional room.
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

guy

Stayed 1 night in Feb 2025

4/10 Poor

Alison

Travelled with family
Disliked: Staff & service, property conditions & facilities
This was one of our more unpleasant hotel experiences in recent memory. Our room had a very foul smell when we first walked in. We immediately went back to the front desk to report it. They sent up a housekeeper and a supervisor who both reported that they “didn’t smell a thing” and even if they did, they were sold out and couldn’t move us. We’re not picky but this was pretty gross and very apparent. (Two of us also got very congested after being in the room for a while, and come to find out later that the hotel has some “pet friendly accommodations”. Seems like we were in one, unbeknownst to us.) They “redeodorized” the room but it still smelled gross, and was readily apparent for the whole trip. The room itself was a good size for our family of 5 (2 queen beds and a pull-out couch). But there were only 2 bath towels for a room that sleeps 6, no hand soap in the bathroom, no conditioner in the shower, and no sheets or bedding for the pull-out. We requested these things and they said they’d be right up, but it took about 90 minutes. We noticed the next morning that there was standing water in top of the a/c unit, unclear whether it was rain coming in the window or condensation, but it was a large puddle. So maybe it was pet dander and mold causing the smell. The hotel breakfast was ok, but kind of a terrible layout and difficult to serve from. The hot beverage bar being available 24/7 was a bright spot. Overall would definitely not stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and pleasant
Stayed 1 night in Feb 2025

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This was our second time staying at this hotel for a cheer competition. We like the location and how close and easy it is to get to the convention center. The staff was very friendly at the front desk, which was wonderful. We were disappointed though, with the cleanliness of the room…it was very dusty and had an odd smell. We all left there with sinus issues, due to all of the dust and air vents probably not being cleaned out.
Stayed 2 nights in Feb 2025

8/10 Good

Betty

Liked: Staff & service, room comfort

Quiet option across from Reading Terminal

Attended for the eagles parade/ president’s weekend so was very crowded due to birds fans and families of cheerleading girls. Breakfast lines were long, pool and exercise rooms crowded, but staff ok and the place managed to be quiet on our floor. Would try again due to convenience and price! This is not Rittenhouse square but Reading terminal is across the street!
Stayed 2 nights in Feb 2025

8/10 Good

Joe

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Great staff! Tiny pool was overcrowded. Nice little gym with good equipment. Best possible location for Philadelphia Convention center. Parking convenient but expensive. Could use some room updates, new beds and room could have and should have been cleaner. Overall I will most likely stay agai. For an event at Convention Center. Either here or Hampton Inn are decent options. Should have more than 1 waffle maker and probably another toaster or 2 at the free breakfast. Excellent location, staff and price so overall I was pretty much satisfied.
Stayed 2 nights in Feb 2025