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4.7 out of 5

"Awesome place, funky and modern. Friendly staff. Great location " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

Alex Hotel places you in the center of Perth, within just a 15-minute stroll of popular places like Hay Street Mall and RAC Arena. Highlights at this hotel include free breakfast, a restaurant, and a bar/lounge.

All 74 rooms feature free WiFi, flat-screen TVs, and free bottled water. Premium bedding and free toiletries are nice touches to enhance your stay. Room service and safes are also available.

The restaurant, Shadow Wine Bar & Dining, serves Modern European cuisine and is open for lunch and dinner. Added amenities include free WiFi in public areas and a coffee shop/café.

Within a 20-minute walk of this 4-star Perth hotel, attractions include Elizabeth Quay and Royal Perth Hospital.

Small Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$155* Per night/room 15 Jul. - 16 Jul.

Extra Large Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Large Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Medium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alex Hotel ratings based on 106 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alex Hotel

Everyone (84) Couples (13) Business (3) Family (1)
5 out of 5
Awesome place, funky and modern. Friendly staff. Great location

Posted by on 13 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Tilly

Thank you for your nice review, we hope to see you again soon! xx Alex Team

5 out of 5
Great location, simple but interesting design. SO clean! Staff were exceptionally helpful and friendly.

Posted by , from Fremantle on 13 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Tilly

Thanks Kim, we're glad you enjoyed your stay! xx Alex Team

5 out of 5
It’s the kind of hotel you want to hang out in. Excellent location. Great if you are traveling with friends. Would stay here for all future city trips.

Posted by on 28 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Mathilde

Thank you for your kind words. Alex Team

5 out of 5
This is the quirkiest hotel I’ve ever stayed in the ambience was incredible,beds were amazing especially those huge pillows Love the 1st floor lounge room just gorgeous with the beautiful flow of music. Just loved the warehouse ,European type decor very clever ... didn’t want to leave and it will be my choice on my next visit so central to station,shops and eateries ....nice touch with left over muffins being left on breakfast table to have with free tea and coffee and by the way the muffins were amazing full of blueberries I could rave on all day no negatives all positives ...great job guys

Posted by on 6 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Tilly

Thank you so much! We're extremely happy to see that you loved your stay with us! We can't wait to have you back! xx Alex Team

3 out of 5
Location suited me I had a very bad experience with noise in the rooms (209 then 509) that I believe came from the exposed airconditioning units housed in the false ceiling. The first night, I was woken at midnight by a loud buzzing. This went off with a loud click after several minutes only to be replaced by the sound of a liquid running in pipes. That persisted until the airconditioner was switched on and then off again. The second night, in the new room, I woke at 4am to hear a repetitive sound somewhere between a drip and a metallic click happening about once a second. I turned on the air conditioner and left it on a low fan set to heat with a temperature setting that meant it did not come on and the sound stopped. The third night was quiet.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Sanni | Alex Hotel

Hi Stephen, Thank you for your feeback, I'm sorry to hear that you experienced some noise issues in these two rooms. I'm glad you contacted reception and were able to change rooms - unfortunately to another room with the same issue. It appears as though the 09 rooms are linked to the same unit, hence the same problem. Our maintenance team has looked into this now and hopefully we won't have any further issues. Thank you for notifying us, and we hope to see you again soon!

4 out of 5
People smoking on roof top spoiled what would have been a lovely evening

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Reception

Thanks for staying with us. We appreciate your feedback and we are so sorry to hear that. As our reception team do check the rooftop occasionally we are very sorry to miss this particularly as we are a non-smoking hotel. We hope to see you here at the Alex Hotel and wish that rest of your stay was pleasant. Kind regards, Alex Team

5 out of 5
Terrific location, helpful staff and wonderful design

Posted by on 9 Oct. 2019

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Comment from Hotel Management

12 Oct. 2019 by Tilly

Than you for your feedback! We're glad you enjoyed your stay! xx Alex Team

3 out of 5
The staff weren’t friendly at all.. that’s a big one for me..

Posted by on 15 Sep. 2019

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Comment from Hotel Management

21 Sep. 2019 by Alex Team

Hello, Thank you for your feedback. We are so sorry to hear your stay and the experience with the staff has not been pleasant. We hope you would still you would like to stay with us another occasion and would enjoy the stay at Alex Hotel. Have a great weekend.

5 out of 5
Lovely hotel and fabulous location. Staff were friendly and helpful. The hotel met all our basic needs. Thought they were brave having an honour bar system though!

Posted by on 26 Aug. 2019

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Comment from Hotel Management

21 Sep. 2019 by Alex Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5
A great hotel. Staff were fantastic as were the amenities. Would definitely stay again.

Posted by on 15 Aug. 2019

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Comment from Hotel Management

3 Oct. 2019 by Tilly

We're really happy to you enjoyed your recent stay with us! xx Alex Team

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Alex Hotel. This 4-star Perth hotel is smoke free.

  • 74 guestrooms or units
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • 1 conference room
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Perth, WA Airport (PER) (12.6 km / 7.8 mi)
  • Train station: Perth Underground Station (0.5 km / 0.3 mi)

Room Amenities

Alex Hotel offers 74 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Shadow Wine Bar & Dining - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alex Hotel Perth
  • Alex Hotel
  • Alex Perth

You should know

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.