2/10 Terrible
Melissa
20 Apr 2026
Negative experience due to an unforeseen circumstance and inability to contact the property. No attempt of courtesy contact from hotel prior to marking booking as no show and dismissed ability to escalate and consider credit or partial refund upon gaining ability to contact.
Initial discussion on the phone once ability gained, lacked compassion or understanding, regardless of the cancellation policy the response was poor.
Melissa
Stayed 1 night in Apr 2026






























