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Holiday Inn Paris CDG Airport by IHG

4.0 star property
Hotel with free airport shuttle, near Aeroville Shopping Center

Photo gallery for Holiday Inn Paris CDG Airport by IHG

Exterior
Exterior
Fitness facility
Meeting facility
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$237
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
61 Rue Houdart, Roissy-en-France, 95700
  • Place, Église Saint-Éloi de Roissy-en-France
    ‪11 min walk‬
  • Place, Paris Nord 2 International Business Park
    ‪20 min walk‬
  • Place, Aeroville Shopping Center
    ‪3 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Standard Room, 2 Single Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Garden view

View all photos for Premium Room, 1 King Bed, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Premium Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Roissy-en-France

Holiday Inn Paris CDG Airport by IHG puts you in the centre of Roissy-en-France, 1.9 km (1.2 mi) from Aeroville Shopping Center and 4.6 km (2.9 mi) from Villepinte Exhibition Centre. Highlights at this hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The restaurant, PALM, serves French cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include 8 meeting rooms, a 24-hour business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Roissy-en-France hotel include Basilica of Saint-Denis and Parc Astérix.

What's nearby

  • Église Saint-Éloi de Roissy-en-France - 11 min walk - 0.9 km
  • Paris Nord 2 International Business Park - 20 min walk - 1.7 km
  • Aeroville Shopping Center - 3 min drive - 1.4 km
  • Villepinte Exhibition Centre - 6 min drive - 7.2 km
  • Roissy International Golf - 6 min drive - 2.0 km

Getting around

  • Parc-des-Expositions Station - 6 min drive
  • Aéroport Charles de Gaulle 2 TGV Station - 7 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 15 min drive

Restaurants

  • ‪Bretzel Love - ‬5 min drive
  • ‪Le Trivium - ‬8 min walk
  • ‪Novotel Café - ‬14 min walk
  • ‪C Pizza C Kebab - ‬12 min walk
  • ‪Brasserie le Village - ‬7 min walk

About this property

Holiday Inn Paris CDG Airport by IHG

Hotel with free airport shuttle, near Aeroville Shopping Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 8 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Paris CDG Airport by IHG. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 4-star Roissy-en-France hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 5 levels
  • Built in 2020
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Paris CDG Airport by IHG offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. A pillow menu is available. 127-cm flat-screen televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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Paris Marriott Charles de Gaulle Airport Hotel
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  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$247
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Secured, covered parking on site (EUR 24 per day)
  • Secured, covered extended parking on site (EUR 99 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • PALM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf driving range
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 127-cm flat-screen TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 24 per day
  • Covered extended parking fee: EUR 99 per week
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 2 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Paris Cdg Airport By Ihg
Holiday Inn Paris CDG Airport by IHG Hotel
Holiday Inn Paris CDG Airport an IHG Hotel
Holiday Inn Paris CDG Airport by IHG Roissy-en-France
Holiday Inn Paris CDG Airport by IHG Hotel Roissy-en-France

Frequently asked questions

What is the cancellation policy at Holiday Inn Paris CDG Airport by IHG?

Holiday Inn Paris CDG Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Paris CDG Airport by IHG?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Paris CDG Airport by IHG on 25 Jan 2026 start from AU$209.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Paris CDG Airport by IHG?

Yep, Holiday Inn Paris CDG Airport by IHG has a secured covered self car park for EUR 24 per day. A self car park is also available, for a fee. Secured covered extended parking costs EUR 99 per week.

What makes Holiday Inn Paris CDG Airport by IHG a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Paris CDG Airport by IHG.

Is Holiday Inn Paris CDG Airport by IHG family-friendly?

You bet! With amenities such as a deli and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Paris CDG Airport by IHG is a hit with families.

Does Holiday Inn Paris CDG Airport by IHG serve breakfast?

Yeah, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Paris CDG Airport by IHG?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Holiday Inn Paris CDG Airport by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Paris CDG Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Paris CDG Airport by IHG?

Cats and dogs are welcome at Holiday Inn Paris CDG Airport by IHG, with food and water bowls on offer.

Is there a golf course on site at Holiday Inn Paris CDG Airport by IHG?

There is a golf course next to Holiday Inn Paris CDG Airport by IHG.

Holiday Inn Paris CDG Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 277 reviews
Rating 8 - Good. 63 out of 277 reviews
Rating 6 - Okay. 21 out of 277 reviews
Rating 4 - Poor. 18 out of 277 reviews
Rating 2 - Terrible. 11 out of 277 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Liked: Property conditions & facilities
The Shuttle only picks you up in one area. Be prepared for walk. Once we arrived at the airport, it took an hour to get to our hotel. The shuttle dropped us off at Term 2a. We needed to go to Term 2e. Be prepared for a 15 minutes walk to get to the terminal you need to be in.
Stayed 1 night in Oct 2025

6/10 Okay

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

DARRYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly better than staffs I dealt with on my other hotel stays.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Excellent facility with very helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our last stop after a busy 2'werk European vacation across many countries. A welcome respite!
Stayed 1 night in Oct 2025

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy to find. Called and was advised it would be 60 + minutes to arrive. Was "offered" a taxi at 2× reg rate. Don't rely on this service being accurate or available.
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great landing pad for your arrival in France. Great staff. Excellent dining options. Recommend
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean but very understaffed at check in and ck out. Very slow
Stayed 1 night in Sep 2025

2/10 Terrible

Ian, Vancouver

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We waited over an hour to check into our room. The staff gave us a room with a used water bottle in the room and the lights were on in the room. We asked for a timeslot for a shuttle to the airport and they said it was full and the hour before and after were full too. Useless and resulted in us paying an additional $25 to get to the airport with an Uber. We were told at check in our breakfast was free, when we went for breakfast, we were told it’s an additional $25€ per personal for a continental breakfast! What a joke! I also gave them my IHG Gold member number, they didn’t input it and never helped me once when we had any of these issues. Won’t be back and won’t ever recommend this hotel to anyone in the future. At checkout, they couldn’t even find our room reservation and argued with us to say we were in a different room. Complete nonsense! Additionally, there was an entire flight of people sprawled across the lobby with bags in the entrance, and the camped out overnight in the lobby as the hotel was full and only a few of them could get a room. It felt unsafe and disorganized. They were moving bags and dragging them along the floor in our hallway throughout the night. The hotel staff gave free water bottles to those arriving, but when I asked, they refused. I felt very snubbed and did nothing to deserve it. Use the Hilton down the road. It’s worth the extra $100 per night.
Stayed 1 night in Sep 2025

4/10 Poor

Beverly

Stayed 1 night in Sep 2025

10/10 Excellent

Devie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to cancel 2 nights stay at our Paris hotel due to protest. We booked this Holiday Inn CDG so we wouldn't miss our flight. Never stay at this area before so I went through many hotels reviews and this hotel has the most positive reviews plus good price point with FREE shuttle to airport! We booked this hotel for 3 of us the beds are very comfortable, the sofa bed was out and ready for us that was a pleasant surprise. The shower was great hot and cold water pressure, quietness of the room, oh and I love the Dove bodywash makes me feel like at home. All the staffs are wonderful they helped us reserve free shuttle to airport after we checked in. It's important you reserve this ahead of time since their shuttle can only fit 6 people. We didn't know there're 2 Holiday INN at CDG airport! our Uber dropped us off at the other one which is closer to airport but NO free shuttle and this one has FREE shuttle to airport which is only 5-7 minutes ride. Our shuttle driver was great my husband gave him big tip. Definitely will stay here again next time go through CDG airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Prabhjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel, Hampton Cove

Stayed 1 night in Aug 2025

10/10 Excellent

Jodie

I was great to be walking distance to a beautiful, quaint town, Roissy en France. Lots to see and places to hike
Stayed 2 nights in Aug 2025

8/10 Good

Armen

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Holiday Inn Paris and overall found it to be surprisingly clean and comfortable, with a touch of luxury for the price. The location is very convenient, being so close to the airport, and the shuttle bus service to and from the airport was a big plus. However, my experience with the breakfast service was unfortunately very unpleasant. When I went to get a to-go coffee, the staff member was quite rude. Later, when I approached to get a plate, the same staff member aggressively demanded that I notify the front desk, even though my name was already on the breakfast list. Her behavior made me feel uncomfortable enough that I decided not to have breakfast at all. To my surprise, I was still charged for three breakfasts. When I politely explained this at checkout, the receptionist had to confirm with the same staff member before addressing it. While I tried to keep everything respectful, it wasn’t a very pleasant way to start the day. Aside from this incident, the hotel itself is very nice, clean, and convenient for travelers. I hope management can address the hospitality issues with breakfast service, as the rest of the stay was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and staff were superb. The room was spacious, neat, convenient. Dinner on-site was good, but breakfast was BEYOND!
Stayed 1 night in Aug 2025

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

luis, Little elm

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Evriting was good
Stayed 1 night in Aug 2025

10/10 Excellent

Lila

Liked: Amenities
Customer service is excellent, and the room is clean with comfortable bed
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Hotel was nice, and close to the airport. The shuttle starts running at 7am so didnt work for our early flight. The staff was extremely rude and unhelpful when checking in and asking for info on things like taxis since we couldn't use the shuttle. Just due to the staff alone I wouldn't stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 1 night in Jul 2025