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3.5 out of 5

"You need a car as there is nothing there room had a buzzing noise had to be moved and was not told about $8 for parking our car in the outside car par ... " More

By a verified traveller on Thu 21 Nov 2019

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Hotel Description

At Indian Wells Resort Hotel you'll be 1.2 km (0.7 mi) from San Jacinto Mountains and 2.7 km (1.7 mi) from Indian Wells Tennis Garden. Highlights at this resort include a restaurant, an outdoor swimming pool, and a poolside bar.

All 155 rooms feature flat-screen TVs with satellite channels, and you can enjoy patios, coffee/tea makers, and free local calls. Refrigerators and room service make in-room dining convenient. Pillowtop beds and free toiletries are nice touches to enhance your stay. In-room massages, safes, and hair dryers are also available.

The fine-dining restaurant, Frank's Place, serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy access to 2 outdoor tennis courts along with a fitness center and a spa tub. 18,000 square feet (2 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include a coffee shop/café, concierge services, and a 24-hour front desk. There's also the convenience of valet parking.

Sights within a 20-minute drive of this 3.5-star Indian Wells resort include Living Desert Zoo and Gardens and Empire Polo Club.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$72* Per night/room 18 Apr. - 19 Apr.

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Pool or Golf View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Indian Wells Resort Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Indian Wells Resort Hotel

Everyone (1)
3 out of 5
You need a car as there is nothing there room had a buzzing noise had to be moved and was not told about $8 for parking our car in the outside car park

Posted by on 21 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by IWRH-FD

We apologize for the issue you experienced during your stay.

4 out of 5
The property had a tired feel. It needed an update. When we arrived the hallway had dirty sheets dumped in the hallway (despite being 7pm).

Posted by on 7 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by IWRH-FD

Thank you for staying with us and for your review! We apologize for not meeting your expectations.

About the Indian Wells Resort Hotel

Location 76-661 Highway 111, Indian Wells, CA 92210

Property Features

As a guest of Indian Wells Resort Hotel, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and a meeting room are available. Event space at this resort measures 18,000 square feet (2 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Indian Wells Resort Hotel. For a fee, parking is available. This 3.5-star Indian Wells resort is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 18,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1957
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Outdoor tennis courts - 2
  • Refrigerator

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (29.1 km / 18.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Indian Wells Resort Hotel offers 155 accommodations with safes and hair dryers. Rooms open to patios. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.

  • Private patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Frank's Place - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • In-room safe
  • In-room coffee
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Valet parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indian Wells Resort Hotel
  • Indian Wells Hotel Indian Wells
  • Inan Wells Hotel Inan Wells
  • Indian Wells Resort Resort
  • Indian Wells Resort Hotel Resort
  • Indian Wells Resort Hotel Indian Wells
  • Indian Wells Resort Hotel Resort Indian Wells

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.