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Renaissance Esmeralda Resort & Spa, Indian Wells

4.0 star property
Resort in Indian Wells with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Renaissance Esmeralda Resort & Spa, Indian Wells

Exterior
Combined shower/bathtub, designer toiletries, hair dryer, towels
Exterior
4 restaurants, breakfast, lunch, dinner served; American cuisine
Property amenity
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant

Explore the area

Map
44400 Indian Wells Ln, Indian Wells, CA, 92210
  • Popular LocationIndian Wells Golf Resort4 min walk
  • Popular LocationIndian Wells Golf Course5 min walk
  • Popular LocationIndian Wells Tennis Garden6 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)33 min drive

Room options

View all photos for Studio Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Bedroom, Non Smoking

9/10 Wonderful

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking, Balcony

Studio Suite, 1 Bedroom, Non Smoking, Balcony

Studio Suite, 1 Bedroom, Non Smoking, Balcony

7.5/10 Good

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.9/10 Excellent

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

8/10 Very good

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

Exterior

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

9.4/10 Exceptional

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony

8.9/10 Excellent

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Resort View

Executive Suite, 1 Bedroom, Resort View | View from room

Executive Suite, 1 Bedroom, Resort View

8/10 Very good

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Golf View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Golf View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indian Wells

At Renaissance Esmeralda Resort & Spa, Indian Wells you'll be within a short 5-minute stroll of Indian Wells Golf Resort and Indian Wells Golf Course. Highlights at this resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa Esmeralda can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, The Place, serves American cuisine and is open for dinner. H20 Pool Bar is the resort's own bar, serving drinks along with lunch and light fare. Enjoy the 2 outdoor tennis courts, golf course and outdoor swimming pool plus access to a driving range. 136903 square feet (12719 square metres) of event facilities include 30 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find a 24-hour gym, a hot tub and a sauna. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this Indian Wells resort include Indian Wells Tennis Garden and Living Desert Zoo and Gardens.
View more Resorts in Indian WellsOpens in a new window

What's nearby

  • Indian Wells Golf Resort - 4 min walk
  • Indian Wells Golf Course - 5 min walk
  • Indian Wells Country Club - 4 min drive
  • Spa Esmeralda - 5 min drive
  • Indian Wells Tennis Garden - 6 min drive

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 33 min drive

Restaurants

  • Del Taco - 5 min drive
  • Jack In The Box - 7 min drive
  • Starbucks - 7 min drive
  • Broken Yolk Café - 5 min drive
  • Eureka - 4 min drive

About this property

Renaissance Esmeralda Resort & Spa, Indian Wells

Resort in Indian Wells with 4 restaurants and full-service spa
Renaissance Esmeralda Resort & Spa, Indian Wells offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a 24-hour business centre and 30 meeting rooms. Event space at this resort measures 136903 square feet (12719 square metres) and includes a conference centre. An outdoor pool, a hot tub, and a 24-hour fitness centre are also featured at the business-friendly Renaissance Esmeralda Resort & Spa, Indian Wells. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Indian Wells resort is smoke free.

  • 560 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 136903 sq ft of conference space
  • 12719 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Renaissance Esmeralda Resort & Spa, Indian Wells offers 560 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels, pay-per-view films and Netflix.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

Spa Esmeralda has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 25 per night; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 16 to 28 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Biscotti
  • Cava
  • Glo Sushi
  • H20 Pool Bar
  • The Place

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 36 holes of golf
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Fenced pool
  • Free cot
  • Outdoor pool
  • Pool gate
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 30 meeting rooms
  • Computer station
  • Conference centre (136,903 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16 to 28 per person
  • Covered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Esmeralda Indian Wells
Esmeralda Indian Wells Resort
Esmeralda Renaissance Indian Wells
Indian Wells Esmeralda Resort
Renaissance Esmeralda
Renaissance Esmeralda Indian Wells
Renaissance Esmeralda Indian Wells Resort
Renaissance Esmeralda Resort
Renaissance Indian Wells
Renaissance Indian Wells Resort
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Indian Wells Renaissance
Renaissance Resort
Renaissance Esmeralda Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Esmeralda Resort & Spa, Indian Wells Resort
Renaissance Esmeralda Resort & Spa, Indian Wells Indian Wells

Frequently asked questions

What is the cancellation policy at Renaissance Esmeralda Resort & Spa, Indian Wells?

Renaissance Esmeralda Resort & Spa, Indian Wells offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Esmeralda Resort & Spa, Indian Wells?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Renaissance Esmeralda Resort & Spa, Indian Wells on 10 June 2024 start from AU$282.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Esmeralda Resort & Spa, Indian Wells?

Yep, Renaissance Esmeralda Resort & Spa, Indian Wells has a covered self car park with in/out privileges for USD 25 per night. Onsite parking is limited.

Is there a spa on site at Renaissance Esmeralda Resort & Spa, Indian Wells?

Yep, Spa Esmeralda is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Renaissance Esmeralda Resort & Spa, Indian Wells have a pool?

Yep, and guests recommend it! Renaissance Esmeralda Resort & Spa, Indian Wells has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Renaissance Esmeralda Resort & Spa, Indian Wells?

Renaissance Esmeralda Resort & Spa, Indian Wells features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Renaissance Esmeralda Resort & Spa, Indian Wells a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Renaissance Esmeralda Resort & Spa, Indian Wells.

Is Renaissance Esmeralda Resort & Spa, Indian Wells family-friendly?

You bet! With amenities such as a children's club and a deli, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Esmeralda Resort & Spa, Indian Wells is a hit with families.

Does Renaissance Esmeralda Resort & Spa, Indian Wells serve breakfast?

Sure does, full brekkie is available daily.

Is there a free airport shuttle available at Renaissance Esmeralda Resort & Spa, Indian Wells?

No, Renaissance Esmeralda Resort & Spa, Indian Wells does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Esmeralda Resort & Spa, Indian Wells?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Esmeralda Resort & Spa, Indian Wells?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Renaissance Esmeralda Resort & Spa, Indian Wells?

Cats and dogs are welcome at Renaissance Esmeralda Resort & Spa, Indian Wells, with dog exercise areas and food and water bowls on offer.

Is there a golf course on site at Renaissance Esmeralda Resort & Spa, Indian Wells?

Yep, Renaissance Esmeralda Resort & Spa, Indian Wells has a 36-hole golf course. You will also find a golf driving range.

Renaissance Esmeralda Resort & Spa, Indian Wells Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, activities for kids, clean, safe, has everything you need in one location. Limited dinner options with kids, otherwise great choices for breakfast/lunch. My favorite hotel in the area!
Stayed 2 nights in Feb 2024

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is nostalgic for me- I used to come as a kid, and now I bring my family and kids here. It is beautiful and the rooms have all been redone and upgraded beautifully. The valet guys are on top of it- incredibly hospitable and helpful and friendly. Also, Cuco at the pool was so kind. Beds are cozy and the property is well kept as always. However both nights we ate at the hotel the staff was completely lost. Food took over an hour both times and came out cold and overall unexciting. I also didn’t love that room service charges a delivery fee. Also, we found out that you can reserve VIP chairs online- I sure wish the front desk let us know about this upon check in. Over all I will always love this hotel and will continue to come here but I really hope to see some improvement in the restaurants/ kitchens.
Stayed 2 nights in Feb 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family hotel, but very loud if you stay in the main block. There is a big open atrium and all the rooms are around it and all the noise from the the bar and restaurant travels straight up.They also play elevator music all night, it actually woke me up. If you get a room with a sofa bed, bring a comforter for it, they only provide a thin blanket. When I asked about it they said they don’t know if anyone is using it even thought you’re asked about how many will be in the room, ages etc. She said it’s a waste of time answering those questions… hilarious.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area and the workout room had two peloton bikes.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Yessenia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to spend time with family. The staff is always friendly. Our room was clean and had everything we needed
Stayed 1 night in Dec 2023

10/10 Excellent

ARMANDO, Downey

Stayed 1 night in Dec 2023

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023