When trying to enter the office, we ended up waiting outside for two minutes before we could come inside. Then, once inside, was told with a bit of attitude to stand directly in front of the door so they could see us from the back of their home (not at the desk where they could see the whole front.) You have to be over the age of 30 to rent a room, which wasn’t mentioned till we went inside to check in. Overall, the communication and customer service was poor, but there’s hope in the prices.