4/10 Poor
Angie
Travelled with family
27 Jan 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arriving I could see the hotel was run down and needed updating. The gentleman at the front desk was pleasant and even upgraded my room to a king bed without charging me more.
The hotel has no elevator and our room was on the second floor. The stairs were in need of vacuuming.
Our room itself was pretty clean. The bathroom toilet, sink and shower were clean and stocked with plenty of towels, toilet paper, soap and shampoos.
The bed was clean and comfortable. There was a slight smell of cigarette smoke even though the room was a non smoking room. You could tell they had tried to get rid of the odor because there were two fragrance oil plug ins tipped upside down in the grates of the heater.
The next morning we made our way to breakfast which was from 6-9am. The area past the front desk, which I had not seen upon check in was dirty and cluttered. There was a mattress tipped up against the wall just past the eating area. The whole look of this area turned me off. The breakfast options were limited. There was coffee and some cereal, toast and English muffins. There was a bottle of syrup out but nothing to put it on. I opened the mini fridge to check the expiration date on the milk and when I pulled it out the underside of the milk jug and the bottom of the milk were wet with some kind of brown liquid. I told my husband "nope" and we checked out and ate breakfast elsewhere. I do not recommend, and will not stay here again.
Angie
Stayed 1 night in Jan 2024