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Bespoke Hotel Shinsaibashi

3.5 star property

Photo gallery for Bespoke Hotel Shinsaibashi

Front of property – evening/night
Exterior detail
Lobby sitting area
Lobby lounge
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2-6-25 Minamisenba, Osaka, Osaka, 542-0081
  • Place, Amerikamura
    ‪6 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪6 min walk‬
  • Place, Dotonbori
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Triple Room

Down duvets, pillow-top beds, in-room safe, desk

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Universal Room

Down duvets, pillow-top beds, in-room safe, desk

Universal Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Down duvets, pillow-top beds, in-room safe, desk

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Adjoining Room (Double Room + Twin Room), Non Smoking, Not Connecting Room

Down duvets, pillow-top beds, in-room safe, desk

Adjoining Room (Double Room + Twin Room), Non Smoking, Not Connecting Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Double Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Twin Room, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Triple Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking

Accessible Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, pillow-top beds, in-room safe, desk

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Adjoining Room (Twin Room + 2R), Non Smoking, Not Connecting Room

Down duvets, pillow-top beds, in-room safe, desk

Adjoining Room (Twin Room + 2R), Non Smoking, Not Connecting Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Adjoining Room (Twin Room + Triple Room), Non Smoking, Not Connecting Room

Down duvets, pillow-top beds, in-room safe, desk

Adjoining Room (Twin Room + Triple Room), Non Smoking, Not Connecting Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 10
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking | Living area

Hollywood Twin, Non Smoking

7.0 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Double Room Non Smoking

Compact Double Room Non Smoking

Compact Double Room Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Adjoining Room(Twin Room + 2R), Non Smoking Not Connecting Room

Down duvets, pillow-top beds, in-room safe, desk

Adjoining Room(Twin Room + 2R), Non Smoking Not Connecting Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Adjoining Room(Double Room + Twin Room), Non Smoking Not Connecting Room

Down duvets, pillow-top beds, in-room safe, desk

Adjoining Room(Double Room + Twin Room), Non Smoking Not Connecting Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Compact Double Room

Down duvets, pillow-top beds, in-room safe, desk

Compact Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hollywood Twin

Down duvets, pillow-top beds, in-room safe, desk

Hollywood Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Adjoining Room(Twin Room+Triple)

Down duvets, pillow-top beds, in-room safe, desk

Adjoining Room(Twin Room+Triple)

  • Sleeps 7
  • Free Wi-Fi

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About the area

Osaka

Bespoke Hotel Shinsaibashi places you in the centre of Osaka, within just a 15-minute stroll of popular places like Dotonbori and Orix Theater. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include laundry facilities, luggage storage and a front desk safe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Within a 20-minute walk of this 3.5-property class Minami hotel, attractions include Dotonbori Glico Sign and Kuromon Market.

What's nearby

  • Amerikamura - 6 min walk - 0.5 km
  • Shinsaibashi-suji Shopping Street - 6 min walk - 0.5 km
  • Orix Theater - 11 min walk - 1.0 km
  • Dotonbori - 12 min walk - 1.0 km
  • Kuromon Market - 15 min walk - 1.3 km

Getting around

  • Nagahoribashi Station - 4 min walk
  • Kitntetsu-Nipponbashi Station - 15 min walk
  • Osaka (ITM-Itami) - 29 min drive

Restaurants

  • ‪小麦と生きる道 - ‬2 min walk
  • ‪圓子カフェ - ‬1 min walk
  • ‪ヒマラヤン - ‬2 min walk
  • ‪Thyme - ‬1 min walk
  • ‪橋本屋 - ‬2 min walk

About this property

Bespoke Hotel Shinsaibashi

Bespoke Hotel Shinsaibashi offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Bespoke Hotel Shinsaibashi also features a front desk safe and a lift.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 256 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Bespoke Hotel Shinsaibashi offers 256 accommodations with a safe and complimentary slippers. Pillowtop beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,100 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Bespoke Hotel Shinsaibashi Osaka

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Frequently asked questions

What is the cancellation policy at Bespoke Hotel Shinsaibashi?

Bespoke Hotel Shinsaibashi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at Bespoke Hotel Shinsaibashi?

No, but there are deep-soaking baths in the guestrooms.

Does Bespoke Hotel Shinsaibashi serve breakfast?

Yeah, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bespoke Hotel Shinsaibashi?

No, Bespoke Hotel Shinsaibashi does not offer an airport shuttle service.

What time are check-in & check-out at Bespoke Hotel Shinsaibashi?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Bespoke Hotel Shinsaibashi?

No, only service animals are allowed.

Bespoke Hotel Shinsaibashi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 887 reviews
Rating 8 - Good. 252 out of 887 reviews
Rating 6 - Okay. 136 out of 887 reviews
Rating 4 - Poor. 36 out of 887 reviews
Rating 2 - Terrible. 21 out of 887 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Padmini

Stayed 4 nights in Nov 2025

10/10 Excellent

justine john

Stayed 1 night in Jan 2026

4/10 Poor

Philip

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were helpful etc the hotel rooms were so small and there was no room to place our suit case without tripping over the suitcase. The bathroom has a massive step to climb into. We had to leave the lights on at night in order to navigate the step into bath room platform.
The step into the bathroom.
The wiring to the beside lamp only 1 the room was soo small
Stayed 9 nights in Jan 2026

10/10 Excellent

GARLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights here over the busy new year's holiday. The hotel and room is very chic. Rooms are very small but well appointed with bed pajamas and toiletries. I booked two adjoining rooms to accommodate my family of three which worked out perfectly. I dont recommend sleeping more than two in these rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This room was gorgeous and the staff were very friendly
Stayed 2 nights in Jan 2026

8/10 Good

Diego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, well located and modern style..
Stayed 4 nights in Nov 2025

8/10 Good

Michelle

Stayed 3 nights in Jan 2026

6/10 Okay

Justine

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not clean. Period. Don’t look under the bed. Vent in the bathroom had caked on dust which is right on top of the shower so you are staring right at it. If you are 6 ft tall, you can’t even fit in the shower due to the ceiling height.
Stayed 2 nights in Jan 2026

8/10 Good

Mousumi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, small in size, good location
Stayed 4 nights in Dec 2025

10/10 Excellent

Han Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2025

2/10 Terrible

Lamia

Stayed 2 nights in Nov 2025

2/10 Terrible

Lamia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff experience was extremely disappointing. When we arrived, we asked for water so my mother could take her medication, and the front desk refused to give us even water until we had completed check-in. This lack of basic courtesy was alarming. We had booked two identical rooms: one for 2 nights and another for 4 nights. At check-in, staff failed to clarify which reservation corresponded to which room. When we later tried to check my parents out of the 2-night room, we were told that my husband and I would be required to physically move to the other room even though the rooms were identical, the same price, and right next to each other simply because the other reservation was for 4 nights. When we asked whether the second room could be cleaned so we could switch smoothly, we were told no deep cleaning would be done and not until after 10 a.m. We then reasonably requested that the room dates be swapped instead, given the rooms were identical. The front desk agent flatly refused, became visibly angry, and claimed we would have to pay extra due to “hotel policy.” His behavior was aggressive and completely unprofessional. I de-escalated the situation and left to take my parents to the airport. When I returned a few hours later with my husband, a different front desk attendant immediately changed the room dates without any issue. This showed that the earlier staff member was deliberately being difficult. Rude, inconsistent staff ruined our stay.
Stayed 4 nights in Nov 2025

6/10 Okay

Yulia

Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was visiting Osaka with my family, neighborhood was good. Room was clean, premises were clean also. Staff was nice. I would stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joneal

Stayed 6 nights in Nov 2025

8/10 Good

Patricia

Travelled with family
Stayed 3 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great staff well kept room
Stayed 7 nights in Nov 2025

10/10 Excellent

Asan

Good stay and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Egadiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a triple room. It was quite tight in there. The luggage doesn’t fit under the bed and the amenities were ok. But the worst part were the beds were SO HARD. But Family mart was outside of the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandra, Pembroke Pines

The place was good , the locations was good . The staff very kindly. The only thing in the picture of the room shows a little bit more bigger
Stayed 4 nights in Nov 2025

6/10 Okay

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous. But room size was smaller then expected.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, bedsheets where clean. The room was very cozy and comfy and the hotel restaurant was really good. The staff was really nice and helped us with any questions we had.
Stayed 4 nights in Nov 2025

2/10 Terrible

Marlena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Also staff in dining was very very rude, very surprising because everywhere else was so accommodating nice and welcoming.
Stayed 1 night in Nov 2025