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The Grand Bali Nusa Dua

4.5 star property
Stylish beach retreat with outdoor pool

Photo gallery for The Grand Bali Nusa Dua

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Lobby
Deluxe Room, Garden View | View from room
Two Bedroom Pool Villa | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
The current price is AU$151
includes taxes & fees
5 July - 6 July

Explore the area

Map
Jl Nusa Dua Selatan No 8, Nusa Dua, Bali, 80363
  • Bali Collection Shopping Centre
    ‪11 min walk‬
  • Geger Beach
    ‪16 min walk‬
  • Nusa Dua Beach
    ‪19 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | Terrace/patio

Deluxe Room, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for One Bedroom Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom Pool Villa

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 180 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Pool View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Two Bedroom Pool Villa

Two Bedroom Pool Villa

Two Bedroom Pool Villa

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 220 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Garden View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room with Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Room with Pool Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room with Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room With Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room With Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pool Villa

Premium bedding, minibar, in-room safe, desk

Two Bedroom Pool Villa

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Grand Bali Nusa Dua. Within a 5-minute stroll you'll find Bali National Golf Club and Bali Collection Shopping Centre within a 20-minute walk. Highlights at this beach resort include a full-service spa, a nearby private beach and a restaurant. .A day of pampering at Ily Spa can include deep-tissue massages, hot stone massages and body scrubs along with reflexology and mani/pedis. The restaurant, Telaga Waja, serves Indonesian cuisine and is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 4.5-property class Siligita resort include Mengiat Beach and Nusa Dua Beach.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Bali National Golf Club - 6 min walk - 0.5 km
  • Bali Collection Shopping Centre - 11 min walk - 1.0 km
  • Geger Beach - 16 min walk - 1.4 km
  • Nusa Dua Beach - 19 min walk - 1.6 km
  • Bali Nusa Dua Convention Centre - 2 min drive - 1.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • ‪Waterfall Restaurant - ‬12 min walk
  • ‪Babi Guling Pak Dobiel - ‬11 min walk
  • ‪Kagu Ra Authentic Japanese Cuisine - ‬7 min walk
  • ‪Nyoman's Beer Garden - ‬7 min walk
  • ‪Nasi Ayam Bu Oki - ‬5 min walk

About this property

The Grand Bali Nusa Dua

Stylish beach retreat with outdoor pool
Unwind on the private white sand beach, located just 2 km away. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Grand Bali Nusa Dua such as an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This Art Deco resort also offers a 24-hour fitness centre, a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Nusa Dua resort is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 1998
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Grand Bali Nusa Dua offers 63 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 20-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Ily Spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Indonesian

Similar properties

5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Courtyard by Marriott Bali Nusa Dua Resort

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$236
includes taxes & fees
27 July - 28 July
Courtyard by Marriott Bali Nusa Dua Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 175,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Telaga Waja

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Bali Nusa Dua

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 45 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 175000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Hotel
Grand Bali Nusa Dua
Grand Bali Nusa Dua Hotel
Grand Bali Nusa Dua Resort
Swiss-Grand Bali Hotel Nusa Dua
The Grand Bali Nusa Dua
Grand Bali Hotel
Grand Bali
Grand Bali Resort
The Grand Bali Nusa Dua

Frequently asked questions

What is the cancellation policy at The Grand Bali Nusa Dua?

The Grand Bali Nusa Dua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grand Bali Nusa Dua?

As of 4 July 2025, prices found for a 1-night stay for 2 adults at The Grand Bali Nusa Dua on 5 July 2025 start from AU$150.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grand Bali Nusa Dua?

Yep, The Grand Bali Nusa Dua has a free self car park and free valet parking.

Are there any beaches close to The Grand Bali Nusa Dua?

Yep, The Grand Bali Nusa Dua is a short 19-minute walk from Nusa Dua Beach.

Is there a spa on site at The Grand Bali Nusa Dua?

Yep, Ily Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Grand Bali Nusa Dua have a pool?

The Grand Bali Nusa Dua has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes The Grand Bali Nusa Dua a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Grand Bali Nusa Dua.

Is The Grand Bali Nusa Dua family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Grand Bali Nusa Dua is a hit with families.

Are there hot tubs in the rooms at The Grand Bali Nusa Dua?

No, but there are deep-soaking baths in the guestrooms.

Does The Grand Bali Nusa Dua serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at The Grand Bali Nusa Dua?

No, but there's an airport shuttle that runs from 9:00 AM - 9:00 PM on request for a fee.

Is there a bar or restaurant at The Grand Bali Nusa Dua?

Yep, they've got a lounge bar and an onsite restaurant that serves Indonesian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Grand Bali Nusa Dua?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Grand Bali Nusa Dua?

No, pets and service animals are not allowed.

Is there a golf course on site at The Grand Bali Nusa Dua?

There isn't one on site, but Bali National Golf Club is a short 4-minute walk away.

The Grand Bali Nusa Dua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 259 reviews
Rating 8 - Good. 72 out of 259 reviews
Rating 6 - Okay. 25 out of 259 reviews
Rating 4 - Poor. 8 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sue, huntly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As this is our 4th visit to the property we are very happy with the facilities but food service sometimes takes very long wait
Stayed 4 nights in Apr 2025

10/10 Excellent

Nishith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff, good size rooms and super breakfast options. Pool area was clean and plenty of loungers & chairs to accommodate guests. Free shuttle bus to private beach a welcome bonus. Excellent location for Nusa Dua shops & restaurants. Would highly recommend if you are after a more "local" style hotel compared to the big corporate hotel chains.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marife

Liked: Property conditions & facilities
Quiet place! Staff are so friendly, nice people, i like the place, clean and unique. Just the rainy season i don’t like because we came in a wrong season.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raj Vamsi

Stayed 3 nights in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay.

We had a wonderful stay here, the staff are beautiful and friendly. Our room was lovely and big and very comfortable, we got upgraded to a pool access room which made our stay extra special. The pool was beautiful! The restaurant was good, very nice food. Hotel location was great, 5 mins to lots of shops and restaurants. The hotel has a free shuttle to the Bali collection shopping area as well as their private beach resort. We really enjoyed our stay here, thank you Grand Bali 🙏🙏❤️❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed for a week. This was our first visit to Bali and we loved it. The staff are so helpful and kind. We used the hotel pick up as the plane arrived at 10.30pm. The whole process was very smooth. We hired a car and driver from the hotel and he put together a half day tour for us. It was awesome. They have free trips to their beach club and they will drop you off at a major shopping centre (Bali Collection) and pick you up on the way home. The beach club serves drinks and food which operates on a tab for your hotel account.We used room service and ate in at the restaurant and both were great. There is a 24 hour supermarket and a very good day spa across the road and the hotel security staff stop traffic so you can cross with safety. This is an older style hotel and we loved the traditional buildings, numerous fountains and the beautiful pool area, coupled with the outstanding service.
Stayed 7 nights in Nov 2024

8/10 Good

Jane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely rooms with great air conditioning. Friendly staff and food was fine. Very quiet in the evening but perfect for our 2 night stay before a cruise. Fantastic display on my bed for birthday surprise
Stayed 2 nights in Nov 2024

6/10 Okay

Shari

Liked: Cleanliness, staff & service
All the staff were extremely friendly. The shuttle to the beach club was very convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel before and again are expectations were met and more. We got an upgraded room on arrival. The staff are very friendly and helpful. The hotel grounds are lovely and it was quiet. We used the shuttle bus to Bali Collection and the beach club . The beach club beach was clean . We will definitely be returning
Stayed 4 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely older style property with big rooms The pools are lovely and clean and close to the rooms. The staff were delightful nothing was too much trouble. The staff noticed that I was having trouble with the stairs and immediately changed our rooms. I never requested it as it was my fault I but they were observant. I would definitely stay there again!
Stayed 5 nights in Oct 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great it has good airconditioner and facilities with an awesome pool. The restaurant is below par so we eat out on all occasions.
Stayed 3 nights in Oct 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful would definitely come back
Stayed 2 nights in Oct 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I can say nothing but excellent! I beautiful hotel with comfortable rooms, lovely garden and pools, shuttle to the beach, good breakfast and fantastic service; 10 minutes walking to a street with good dining, 25 minute walking to the beach. The best part are the people working at the hotel: kind, helpful, respectful! We were lucky to be upgraded to a bigger room and it was great, with huge patio! Thank you all, and particularly Marisa! Highly recommend this place!
Stayed 4 nights in Sep 2024

8/10 Good

Chole

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool setting and great beach club
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great and Dailey transport to the private beach area was a fantastic bonus we did not know about. If returning to Nusa Dua would go to same hotel. Staff were amazing.
Stayed 8 nights in Jul 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed. Excellent value for money. Helpful staff. Our second stay and we’ll definitely be back.
Stayed 3 nights in Jul 2024

6/10 Okay

Joshua

Liked: Cleanliness
Disliked: Staff & service
Fine but virtually zero service
Stayed 4 nights in Jun 2024

8/10 Good

Liane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was generally good but restaurant wasnt very good. We ate elsewhere. Pool side Lounges and chairs on the balcony didn’t have cushions. Which made them uncomfortable if you wanted to sit for a while. Small things that make a difference. People kept reserving pool lounges but weren’t using them which was frustrating when there were people who wanted a Lou he but there weren’t any free.
Stayed 5 nights in Jun 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic extremely friendly courteous and helpful. Our accommodation was extremely clean and huge. Loved all the Balinese fixtures and fittings. Bed extremely comfy. Would love to come back again. Private beach and free shuttle service excellent. Absolutely loved bathroom.
Stayed 5 nights in Jun 2024

10/10 Excellent

KEVIN

Stayed 3 nights in Jun 2024

10/10 Excellent

Janry

Stayed 1 night in Apr 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable spacious hotel with big room. Needs a thorough update and then could be special. Excellent staff. Nice pool area and shuttle bus a plus
Stayed 5 nights in Apr 2024

6/10 Okay

Anthony

Travelled with group
My second visit to the Grand Bali although it’s been 10 years apart. The property is really showing signs of ageing and needs a thorough update. No wash cloths in the bathroom on arrival. Asked reception but was told they don’t supply them anymore??? Phone system in all the rooms were “out of order” the entire stay…I asked what if there was an emergency and we needed to alert reception….they just smiled and said it I’ll be ok??? 3 days there was no coffee available at breakfast “machine broken” The pool bar was never attended by anyone so if you wanted drinks/food you had to go inside the restaurant to order. However, like most hotels in Bali the staff were very accommodating and friendly. *NOTE* there are no elevators at this hotel so if you have any trouble climbing stairs make sure you don’t book a 3rd floor room.
Stayed 9 nights in Apr 2024

10/10 Excellent

Lucy

Stayed 7 nights in Mar 2024

10/10 Excellent

Derek

Travelled with partner
The staff was exceptionally nice and accommodating. We arrived early for check in before heading off to play golf. Our bags were moved to our room and waiting when we returned. They also upgraded us which was a very nice surprise. Room was great, restaurant, pools and lounge were all amazing. Nothing bad to say about this stay.. price was more than fair, amenities like 24hr convenience, laundry, taxis all just outside the doors of the hotel. Would recommend to others and happy to stay again if we return.
Stayed 1 night in Mar 2024