See all properties
Save

Homewood Suites by Hilton Cleveland-Beachwood

3.0 star property
Hotel with free breakfast, near ETON Chagrin Blvd Shopping Center

Photo gallery for Homewood Suites by Hilton Cleveland-Beachwood

Terrace/patio
Lobby
Restaurant
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
The current price is AU$228
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
25725 Central Pkwy, Beachwood, OH, 44122
  • Place, Maltz Museum of Jewish Heritage
    ‪16 min walk‬
  • Place, Pinecrest Plaza Shopping
    ‪2 min drive‬
  • Place, ETON Chagrin Blvd Shopping Center
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Accessible Tub, Non Smoking (1 King/2 Queens)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Accessible Tub, Non Smoking (1 King/2 Queens)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
2 bedrooms
  • 54 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Hearing Accessible, Non Smoking (1 King/2 Queens)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Hearing Accessible, Non Smoking (1 King/2 Queens)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
2 bedrooms
  • 54 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Non Smoking)

TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Non Smoking)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Non Smoking)

TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Non Smoking)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (1 Bedroom)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms ( 1 King/2 Queens with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms ( 1 King/2 Queens with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • 54 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

TV, pay films

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

Premium One-Bedroom King Suite

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Two Bedroom Suite - Non-Smoking

  • Sleeps 8

King Studio With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible And Non-Smoking

  • Sleeps 3

1 Kng/2 Qn Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 8

Hearing Accessible King Studio Suite

  • Sleeps 3

Hearing Accessible Two Bedroom Suite

  • Sleeps 8

Mobility/hearing Access King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible King Suite

  • Sleeps 4

Mobility/hearing Access Two Queen Suite with Tub

  • Sleeps 6

Hearing Accessible Two Queen Suite

  • Sleeps 6

Mobility Accessible Premium King Studio with Tub

  • Sleeps 4

1 King Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 5

Premium King Studio Suite

  • Sleeps 4

You may also like

Ad
Lobby lounge

Residence Inn by Marriott Cleveland University Circle/Medical Center

Hough
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 958 reviews
The price is AU$273
includes taxes & fees
12 Dec - 13 Dec
Residence Inn by Marriott Cleveland University Circle/Medical Center

About the area

Beachwood

At Homewood Suites by Hilton Cleveland-Beachwood you'll be 2 km (1.3 mi) from ETON Chagrin Blvd Shopping Center and 4.2 km (2.6 mi) from Legacy Village. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .Enjoy the gym and Hot tub. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3-property class Beachwood hotel include Thistledown Racetrack and MGM Northfield Park.

What's nearby

  • David Berger National Memorial - 9 min walk - 0.8 km
  • Congregation Mishkan Or - 14 min walk - 1.2 km
  • Maltz Museum of Jewish Heritage - 16 min walk - 1.4 km
  • Pinecrest Plaza Shopping - 2 min drive - 1.8 km
  • ETON Chagrin Blvd Shopping Center - 2 min drive - 1.5 km

Getting around

  • Green Road Station - 5 min drive
  • Cleveland Station - 23 min drive
  • Cleveland Hopkins International Airport (CLE) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Giovanni's - ‬11 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪No Fork Restaurant - ‬6 min walk

About this property

Homewood Suites by Hilton Cleveland-Beachwood

Hotel with free breakfast, near ETON Chagrin Blvd Shopping Center
Homewood Suites by Hilton Cleveland-Beachwood offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Cleveland-Beachwood. A free area shuttle within 5 mi is available. Self parking is free.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • 1 conference room
Homewood Suites by Hilton Cleveland-Beachwood offers 125 accommodations with a safe and coffee/tea makers. This accommodation is furnished with king sofa beds. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

Terrace/patio
Hampton Inn & Suites Cleveland-Beachwood
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$242
includes taxes & fees
28 Dec - 29 Dec
Hampton Inn & Suites Cleveland-Beachwood

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Cleveland-Beachwood
Homewood Suites Hilton Cleveland-Beachwood
Homewood Suites Hilton Hotel Cleveland-Beachwood
Homewood Suites Hilton Cleveland-Beachwood Hotel
Homewood Suites by Hilton Cleveland Beachwood
wood Suites Hilton Clevelandw
Homewood Suites by Hilton Cleveland Beachwood
Homewood Suites by Hilton Cleveland-Beachwood Hotel
Homewood Suites by Hilton Cleveland-Beachwood Beachwood
Homewood Suites by Hilton Cleveland-Beachwood Hotel Beachwood

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Cleveland-Beachwood?

Homewood Suites by Hilton Cleveland-Beachwood offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Cleveland-Beachwood?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Cleveland-Beachwood on 11 Dec 2025 start from AU$228.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Cleveland-Beachwood?

Yep, Homewood Suites by Hilton Cleveland-Beachwood has a free self car park.

Are there any beaches close to Homewood Suites by Hilton Cleveland-Beachwood?

The closest beach to Homewood Suites by Hilton Cleveland-Beachwood is Euclid Beach (14.4 km).

Does Homewood Suites by Hilton Cleveland-Beachwood have a pool?

Homewood Suites by Hilton Cleveland-Beachwood has a pool and an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Homewood Suites by Hilton Cleveland-Beachwood family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Cleveland-Beachwood is a hit with families.

Does Homewood Suites by Hilton Cleveland-Beachwood serve breakfast?

You bet, visitors are hooked on the free buffet breakfast here! Offered on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Cleveland-Beachwood?

No, Homewood Suites by Hilton Cleveland-Beachwood does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Cleveland-Beachwood?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Homewood Suites by Hilton Cleveland-Beachwood?

Cats and dogs are welcome at Homewood Suites by Hilton Cleveland-Beachwood, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Reviews

Homewood Suites by Hilton Cleveland-Beachwood Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious and clean room!!
Stayed 1 night in Aug 2025

8/10 Good

partchapol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Older needs updating. Could tell it was cleaned but the floor was sticky. First floor reakes of smoke
Stayed 1 night in Aug 2025

10/10 Excellent

Sung-Hyuk, Ridgefield Park

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and kind staffs
Stayed 1 night in Aug 2025

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Mostly great except for night 2 attendants did not enforce rules about children in the jacuzzi. It was a frustrating situation but overall a good stay. Polite staff very good breakfast service attentive housekeeping staff.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Due a refund from 8/29 - Hilton clerk made error.

I told the hotel clerk - name MIKAHLA on Aug 26 that I would leave a night early. She said fine. When I checked out 8/29 clerk LINDA said "OH NO You had to do that with hotels.com" The other clerk had MISINFORMED ME. Linda told me she was new. So what? I believe this is HILTON's responsibility to refund my one nifght. This ruined my trip at a hotel where otherwise the staff was very friendly. And I can't find a HUMAN at hotels.com. PLEASE refund my money or give me a coupon for another stay.
Stayed 5 nights in Aug 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is well worn.
Stayed 4 nights in Aug 2025

8/10 Good

Natali

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
We enjoyed our stay. Our room was large and clean. The breakfast buffet was ample and fresh. Also, the staff were very polite. We would definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Nino, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and easy check in and check out. Clean and comfortable room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tjader

Liked: Cleanliness, staff & service, property conditions & facilities
I had to travel unexpectedly to Cleveland for a funeral, and with the city packed due to a Morgan Wallen concert, most hotels were either fully booked or charging astronomical rates. I was beyond grateful to find a last-minute room at the Homewood Suites by Hilton Cleveland-Beachwood, which turned out to be an incredible experience during a difficult time. I literally booked from the airport around 5:30 a.m. for just one night, unsure of what to expect. I arrived at the hotel around 6:30 a.m. completely exhausted. The front desk staff was immediately kind, understanding, and reassuring. They let me know that as soon as the first room was cleaned and turned over, it would be mine—regardless of whether it was an upgrade. I was even invited to enjoy their breakfast while I waited, which was such a thoughtful gesture that meant more than they probably realized. The manager personally checked in with me shortly after I arrived and made sure I was taken care of. That level of attention and compassion was incredibly comforting. The room was clean, spacious, and quiet—everything I needed to rest and reset. I’ve stayed at Homewood Suites many times before, and this location continues to impress with consistent service and warmth. The team here went above and beyond, and I’m sincerely grateful for their professionalism and empathy during such a tough moment. Highly recommend this property—not just for the amenities, but for the genuinely good people who run it.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Latrisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Slow elevator
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not up to standard

Hotel is not as well-maintained as it should be for a name-brand chain. Carpeting in elevator was gross -- that's so easy to replace that it's inexcusable. The baseboard under the kitchen appliances and sink in both rooms I stayed in was dirty -- crumbs, food and debris from previous stays. The room was cleaned, but not in a detailed enough way.
Stayed 1 night in Aug 2025

6/10 Okay

Evonne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great except our room had no AC and the only ceiling fan didn’t work. We paid a good amount for 2 nights and it was hotter in the room than it was outside for 1 1/2 out of our 2 days. They did bring a portable AC unit down to cool the suite, but it only helped in the living room area.
Stayed 2 nights in Aug 2025

6/10 Okay

YungChun, San Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On our last day, we left the room at 9 a.m., and when we came back at 9 p.m., we found our door open. We were really shocked, so we reported it to the front desk. But to our surprise, she didn’t say anything to apologize — she only asked if I needed someone from maintenance to go up and check. This incident made us feel very frightened.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Rooms are huge. Everything was wonderful and very comfortable clean beds! Highly recommend
Stayed 1 night in Aug 2025

6/10 Okay

Derek

Liked: Staff & service
It worked, but the room was in need of an update. Pretty worn.
Stayed 1 night in Aug 2025

10/10 Excellent

Walker

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Stayed 4 nights in Aug 2025