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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with 2 restaurants, steps from Old Falls Street

Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property entrance
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$115
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - single
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

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Premium bedding, in-room safe, desk, blackout curtains

Holiday Inn Express Grand Island - Niagara Falls by IHG

Grand Island
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,649 reviews
The price is AU$126
includes taxes & fees
25 Jan - 26 Jan
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About the area

Niagara Falls

Quality Hotel & Suites At The Falls puts you in the heart of Niagara Falls, within steps of Niagara Falls Culinary Institute and Old Falls Street. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free continental breakfast. .The restaurant, Papa John's, serves American cuisine. Legends Bar is the hotel's own bar. Enjoy the Hot tub and pool loungers. Business amenities include a meeting room, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking. .Sights within a short walk of this Downtown Niagara Falls hotel include Niagara Adventure Theater and Conference Center Niagara Falls.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 km
  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Rainforest Cafe - ‬2 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of 12 Jan 2026, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on 9 Feb 2026 start from AU$99.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Hotel & Suites At The Falls?

Yep, Quality Hotel & Suites At The Falls has a covered self car park with in/out privileges for USD 19.95 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Does Quality Hotel & Suites At The Falls have a waterslide?

No, there is no waterslide at Quality Hotel & Suites At The Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What luxury perks are available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls features an indoor pool, 1 hot tub and 2 restaurants.

Is Quality Hotel & Suites At The Falls family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Hotel & Suites At The Falls is a hit with families.

Does Quality Hotel & Suites At The Falls serve breakfast?

Yeah, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Hotel & Suites At The Falls?

No, Quality Hotel & Suites At The Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Hotel & Suites At The Falls?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Quality Hotel & Suites At The Falls?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Quality Hotel & Suites At The Falls?

Dogs are welcome at Quality Hotel & Suites At The Falls, with dog exercise areas on offer.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 436 out of 1620 reviews
Rating 8 - Good. 366 out of 1620 reviews
Rating 6 - Okay. 344 out of 1620 reviews
Rating 4 - Poor. 237 out of 1620 reviews
Rating 2 - Terrible. 237 out of 1620 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sharon

Disliked: Staff & service, property conditions & facilities
Stairs for handicap? Very very inconvenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Adriana

⭐️⭐️⭐️⭐️⭐️ Excellent Stay – Great Value for Money! I had a wonderful experience at this hotel! The location is perfect — close to everything but still quiet and relaxing. The rooms were very clean and comfortable, and the staff was friendly and attentive throughout my stay. For the price, the quality and service definitely exceeded my expectations. I would highly recommend this place to anyone looking for comfort, convenience, and great value.
Stayed 2 nights in Oct 2025

6/10 Okay

Eugene

Liked: Amenities
Probably is clean but the foods court is horrible
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but to short for us but overall would stay there again.
Stayed 2 nights in Oct 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredible. All very friendly and tentative!! The parking is an absolute nightmare and completely unfair when you have to park in the offsite lot down the road. It was sketchy when walking back from with children.
Stayed 2 nights in Oct 2025

4/10 Poor

Ashok

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stay at this property for one night on October, 2025. The room had several dirty spots on the wall and ceiling. Bathroom had mold and very uncomfortable to take shower. Bathroom water was cold because of that could not take shower. The breakfast area was dirty and no place to sit down to eat. I will not stay at this property again. The value for the price, it is not worth to stay.
Stayed 1 night in Oct 2025

8/10 Good

Frank

Stayed 1 night in Oct 2025

10/10 Excellent

Luis Enrique

Stayed 1 night in Oct 2025

8/10 Good

Soo Yeon

Liked: Staff & service
Staff was friendly and the location was so perfect and very convenient since everything was in walking distance area. However the breakfast was very poor I’ve never had.
Stayed 1 night in Sep 2025

6/10 Okay

Patti

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was interested in welcoming us and seeing sights from different angles
Stayed 1 night in Oct 2025

6/10 Okay

Ruturaj

Stayed 1 night in Oct 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights. First night it poured with rain and window leaked badly all over window sill and air con unit. Also loo roll holder was falling off the wall and wasbasin tap handle was loose. Maintenance staff came in quickly.We asked to change rooms and staff were excellent about that. Second room was in good state of maintenance but sound proofing needs improving. Could hear other rooms TVs. Everything clean, heating/air con all worked and staff couldn't have been more helpful. Breakfast was basic.
Stayed 2 nights in Oct 2025

2/10 Terrible

Joan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Old towel left in the bathroom, dirty bath tub, paper thin walls, rusty tissue holder, awful breakfast with empty fruit bowls, horrible parking for 19.95. I do not recomend.
Stayed 1 night in Oct 2025

6/10 Okay

Volkan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need upgrades. Our bathroom had an odor and it was not pleasant. The hotel needs to be upgraded. The staff was great.
Stayed 3 nights in Oct 2025

6/10 Okay

Gregory

Disliked: Cleanliness, staff & service
Arrived originally around 3:00. No parking available. Girl at the desk directed me to a structure a ways away. I asked if I could check in to save having to drag my luggage from the structure. Completely denied. Free breakfast was chaotic and cold. Location is great to walk to the falls and not need to drive but the hotel is in need of renovations and updating but for what it is it was fine.
Stayed 1 night in Oct 2025

4/10 Poor

Sushanth

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in walking distance to attractions. Clean room. The hot tub was HOT! The pool was refreshing.
Stayed 1 night in Oct 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner in room had a very sour smell
Stayed 2 nights in Oct 2025

6/10 Okay

Vicky

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool area was gross, breakfast both days was cold, area was dirty
Stayed 2 nights in Oct 2025

6/10 Okay

Janeiry

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, especially the gentleman in the breakfast area. The front desk staff were helpful and gave clear directions to the places and events we were interested in. I would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina, CANAL FULTON

Travelled with family
Liked: Cleanliness, staff & service
We had a very nice time. This is the perfect location for the American Falls. Everything is in walking distance. The staff was nice and accommodating. Gabriel went out of his way to check us in. The facility itself needs a facelift, but the price was right.
Stayed 2 nights in Sep 2025

10/10 Excellent

Seong hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good room and large enough, good price. Perfect condition
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Room comfort
Honestly, for the price, it could have been a lot better. The sink handle was falling off. The shower felt like it was gonna fall through when you stepped in the tub. The water pressure was horrible. And they could’ve offered a better breakfast for $200 a night.
Stayed 2 nights in Oct 2025