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Quality Hotel & Suites At The Falls

Property class: 2.5

Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Property entrance
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$128
includes taxes & fees
21 Apr - 22 Apr

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪6 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Niagara Falls

Quality Hotel & Suites At The Falls puts you in the heart of Niagara Falls, within steps of Niagara Falls Culinary Institute and Old Falls Street. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free continental breakfast. .The restaurant, Papa John's, serves American cuisine. Legends Bar is the hotel's own bar. Enjoy the Hot tub and pool loungers. Business amenities include a meeting room, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute walk of this Downtown Niagara Falls hotel include Conference Center Niagara Falls and Niagara Wax Museum of History.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Maid of the Mist - 7 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Mami House - ‬6 min walk

About this property

Quality Hotel & Suites At The Falls

Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 20 per night); discounts available
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on 21 Apr 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Hotel & Suites At The Falls?

Yep, Quality Hotel & Suites At The Falls has a free self car park. Onsite parking is limited.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Does Quality Hotel & Suites At The Falls have a waterslide?

No, there is no waterslide at Quality Hotel & Suites At The Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What luxury perks are available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls features an indoor pool, 1 hot tub and 2 restaurants.

Is Quality Hotel & Suites At The Falls family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Hotel & Suites At The Falls is a hit with families.

Does Quality Hotel & Suites At The Falls serve breakfast?

Yeah, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Hotel & Suites At The Falls?

No, Quality Hotel & Suites At The Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Hotel & Suites At The Falls?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Quality Hotel & Suites At The Falls?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Quality Hotel & Suites At The Falls?

Dogs are welcome at Quality Hotel & Suites At The Falls, with dog exercise areas on offer.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 433 out of 1621 reviews
Rating 8 - Good. 367 out of 1621 reviews
Rating 6 - Okay. 347 out of 1621 reviews
Rating 4 - Poor. 235 out of 1621 reviews
Rating 2 - Terrible. 239 out of 1621 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room keys didn’t work so we had to go to the front desk four times just to get into our room. The pool and hot tub were down for maintenance which they did not say before we booked the appointment. The entire state was just absolutely terrible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ussamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

The hot tub and pool were out of order. The cigar lounge was closed despite saying 24 hours. We couldnt access the small shop even though the sign said we could ask at the desk.
Stayed 1 night in Jan 2026

10/10 Excellent

Daireen

Liked: Cleanliness, property conditions & facilities
Good staff ❤️
Stayed 1 night in Dec 2025

8/10 Good

Marilyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean,friendly staff,everything perfect,on point. Love Quality inn Hotel and Suites
Stayed 1 night in Dec 2025

2/10 Terrible

Jamila

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 star My boyfriend and I stayed at Quality Inn at the Falls in Buffalo, NY from December 28 to December 30, and this was one of the worst hotel experiences we’ve ever had. The main reason we booked this hotel was the pool and hot tub, which were advertised on their page. Neither of them worked the entire stay. When we asked the front desk when they would be available, the staff had no idea and simply said the heater was broken. This should have been clearly disclosed before booking. The breakfast was a joke. Choices were limited to old-looking bread/cereal and apples — that’s it. One day there was waffle mix, but when we asked for it the next morning (well within breakfast hours), we were told it was gone by 8 am, even though breakfast is advertised from 7 am to 10 am. The entire hotel smelled like weed, including the hallways. On top of that, our windows were leaking during the night, making the room cold and uncomfortable. The overall experience was so bad that we checked out early because we couldn’t tolerate it anymore. This hotel is poorly maintained, misleading in its advertising, and absolutely not worth the money. I would not recommend it to anyone.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hamid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel room ever. Gabe checked us in and had top notch service and went above and beyond. We got a jacuzzi suite and it was Amazing!!!! Free breakfast and 1 block walking to the falls. Great location, value and overall everything. Will stay again.
Stayed 3 nights in Dec 2025

6/10 Okay

Kshitij

Stayed 2 nights in Dec 2025

8/10 Good

Natasha

Liked: Staff & service, amenities
Not a bad experience, stayed one night. Booked a single queen and they put us in a double queen but they felt like double beds. The front desk guy, Gabe was SOOOO nice and did an amazing job. Definitely was the highlight of the stay. The hotel overall was much nicer outside the room but we for stay in the pet Devon which might be why. Very close top the falls. Would stay again.
Stayed 1 night in Dec 2025

4/10 Poor

Mohit

Disliked: Staff & service
Stayed 4 nights in Dec 2025

2/10 Terrible

Lotte

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was dirty, no housekeeping, no one available at check in, breakfast was lousy-unappetizing conditions, all mirrors were cloudy, garbage on the floor from prior guests in the room. Went to use the Starbucks coupons provided at check in only to find the store was closed at 10AM, coffee caddy in the room was empty, no soap bars or cups in the room, public amenities were out of order- it was warmer outside at 22degrees, I could nit use the fitness area because they would not allow my 10 year old child to enter the facility with me, overall, LOUSY!
Stayed 2 nights in Dec 2025

6/10 Okay

Kyle

Stayed 1 night in Dec 2025

6/10 Okay

Ully Anne Oliveira Potocky

Hotel is OK, fair for the price. Soap provided is horrible,
Stayed 1 night in Dec 2025

10/10 Excellent

Tinisha

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Clean room, beautiful lobby,staff was great!!!
Stayed 1 night in Dec 2025

4/10 Poor

mary rose

Liked: Staff & service
Disliked: Amenities
The staff was fine. The room was old. The heater when it came on sounded like a plane landed. No wash cloths in the room. The breakfast in the morning had hardly anything. No toast or waffles or orange juice. Some fruit and cereal.I would not stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

HARJEET, Greenwood

Stayed 1 night in Dec 2025

8/10 Good

Shawna

Stayed 1 night in Dec 2025

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location for the falls!
Stayed 2 nights in Sep 2025

2/10 Terrible

Arttu

Stayed 5 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 1 night in Nov 2025

2/10 Terrible

denise

Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fridays contental breakfast was poor to say the least. Just muffans,beagles, and stuff to make waffles. The juice supply was very low. Then saturday complete 180. Bacon, eggs, sassage, pankakes, plenty of juice avail. Saturday morningnwas what i call a true contental breakfast. Also when pool is closed due to maintenance it needs to be listed as such across all booking places. Other than that great place to stay. Quiet and clean.
Stayed 2 nights in Nov 2025