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Red Coach Inn

Tudor hotel with free breakfast and restaurant

Where to?

Dates

October 2025

November 2025

The Highland One Bedroom Suite | Private kitchen

The Cheshire Two Bedroom Suite | Private kitchen

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Air conditioning
Free WiFi

includes taxes & fees

18 Nov - 19 Nov

Explore the area

2 Buffalo Ave, Niagara Falls, NY, 14303

Place, Niagara Falls State Park
‪1 min walk‬
Place, Seneca Niagara Resort & Casino
‪6 min walk‬
Place, American Falls
‪1 min drive‬
Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
‪38 min drive‬

Room options

1 bedroom, iron/ironing board, free WiFi, bed sheets

The Portsmouth

Wonderful

Highlights

Air conditioning

Heating

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

33 sq m
Sleeps 2
1 King Bed

The Westminster

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

36 sq m
Sleeps 2
1 King Bed

The Sheffield Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

53 sq m
River view
Sleeps 2
1 King Bed

The Finedon Accessible

Wonderful

Highlights

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

32 sq m
Park view
Sleeps 2
1 Queen Bed

The Somerset

Highlights

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

19 sq m
River view
Sleeps 2
1 Queen Bed

The Lancashire

Exceptional

Highlights

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

35 sq m
City view
Sleeps 4
2 Queen Beds

The Brighton

Wonderful

Highlights

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

26 sq m
River view
Sleeps 2
1 King Bed

The Bristol Suite

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

52 sq m
1 bedroom
River view
Sleeps 2
1 Queen Bed

The Coventry Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

52 sq m
1 bedroom
River view
Sleeps 2
1 King Bed

The Highland One Bedroom Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

77 sq m
1 bedroom
River view
Sleeps 2
1 Queen Bed

The Canterbury One Bedroom Suite

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

89 sq m
1 bedroom
River view
Sleeps 2
1 King Bed

The Adeline One Bedroom Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

88 sq m
1 bedroom
River view
Sleeps 4
2 Queen Beds

The Nottingham One Bedroom Suite

Exceptional

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

87 sq m
1 bedroom
River view
Sleeps 2
1 King Bed

The Cheshire Two Bedroom Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Flat-screen TV

Separate bedroom

Private bathroom

Bathrobes

100 sq m
2 bedrooms
River view
Sleeps 4
1 Queen Bed and 1 King Bed

The Niagara Two Bedroom Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

104 sq m
2 bedrooms
River view
Sleeps 4
1 King Bed and 1 Queen Bed

The Aberdeen

Highlights

Air conditioning

Heating

Mini-fridge

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

19 sq m
Sleeps 2
1 Queen Bed

The Buckingham

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

35 sq m
Sleeps 4
2 Queen Beds

The Cambridge Two Bedroom Suite

Very good

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Flat-screen TV

Separate bedroom

Private bathroom

Bathrobes

104 sq m
River view
Sleeps 4
1 Queen Bed and 1 King Bed

The Cornwall Two Bedroom Suite

Exceptional

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

91 sq m
2 bedrooms
River view
Sleeps 4
2 Queen Beds

The Dorset

Excellent

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

21 sq m
Sleeps 2
1 Queen Bed

The Dover

Excellent

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

20 sq m
Sleeps 2
1 Queen Bed

The Essex

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

25 sq m
Sleeps 2
1 Queen Bed

The Glencraig

Good

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

33 sq m
Sleeps 4
2 Queen Beds

The Liverpool

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

26 sq m
Sleeps 2
1 King Bed

The London

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

30 sq m
Sleeps 2
1 Queen Bed

The Manchester

Excellent

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

25 sq m
Sleeps 2
1 Queen Bed

The Mayfair

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

24 sq m
Sleeps 2
1 King Bed

The Newcastle

Wonderful

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

29 sq m
Sleeps 4
2 Queen Beds

The Oxford One Bedroom Suite

Very good

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Flat-screen TV

Separate bedroom

Private bathroom

85 sq m
1 bedroom
Sleeps 2
1 King Bed

The Saxon Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

61 sq m
1 bedroom
Sleeps 2
1 King Bed

The Stratford Two Bedroom Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Fridge

Flat-screen TV

Separate bedroom

Private bathroom

105 sq m
2 bedrooms
River view
Sleeps 4
1 King Bed and 1 Queen Bed

The Tasner Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

46 sq m
River view
Sleeps 2
1 King Bed

The Torquay

Excellent

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

26 sq m
Sleeps 2
1 Queen Bed

The Trafalgar

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

24 sq m
Sleeps 2
1 Queen Bed

The Victoria Two Bedroom Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Kitchen

Fridge

Flat-screen TV

Separate bedroom

Private bathroom

2 bedrooms
River view
Sleeps 4
2 Queen Beds

The Windermere Suite

Exceptional

Highlights

Fireplace

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

59 sq m
1 bedroom
River view
Sleeps 2
1 King Bed

The Windsor Suite

Exceptional

Highlights

Air conditioning

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Jetted bath

Hairdryer

Bathrobes

50 sq m
River view
Sleeps 2
1 King Bed

About the area

Niagara Falls

Red Coach Inn places you steps from Niagara Falls State Park and within a 10-minute stroll of Maid of the Mist. Highlights at this Tudor hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a garden. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 3-property class Downtown Niagara Falls hotel include Seneca Niagara Resort & Casino and Rainbow Bridge.

What's nearby

Niagara Falls State Park - 1 min walk - 0.0 km
Seneca Niagara Resort & Casino - 6 min walk - 0.6 km
Maid of the Mist - 7 min walk - 0.6 km
Rainbow Bridge - 8 min walk - 0.7 km
American Falls - 1 min drive - 0.4 km

Getting around

Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

‪Hard Rock Cafe - ‬5 min walk
‪Starbucks - ‬8 min walk
‪Halal Kitchen - ‬6 min walk
‪Red Coach Inn Restaurant - ‬1 min walk
‪Anchor Bar - ‬3 min walk

About this property

Red Coach Inn

Tudor hotel with free breakfast and restaurant

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Red Coach Inn also features a garden, concierge services, and an ATM. Self parking is free.

This Tudor Niagara Falls hotel is smoke free.

37 guestrooms or units

3 levels

Conference rooms

Built in 1923

Cooked-to-order breakfast (free)

Charging station for electric cars

Front desk (limited hours)

Concierge

Garden

No smoking on site

Bar or lounge

Dining venue

Red Coach Inn offers 37 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on request.

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

includes taxes & fees

25 Nov - 26 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Onsite parking includes off-street options

Food and drink

Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
A bar/lounge
A restaurant

Conveniences

ATM
Limited-hour front desk

Guest services

Concierge services
Housekeeping (on request)
Proposal/romance packages

Business services

Meeting rooms

Outdoors

Garden
In a state park

Accessibility

No lift

3 floors
Banquet hall
Built in 1923
Reception hall
Smoke-free property
Tudor architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water

Air conditioning
Free international calls
Free local calls
Free long-distance calls
Heating
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: 5 per cent
A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Red Coach

Red Coach Inn

Red Coach Inn Niagara Falls

Red Coach Niagara Falls

The Red Coach Inn Historic b&b Hotel

The Red Coach Inn Historic Hotel Niagara Falls

The Red Coach Inn Hotel

The Red Coach Inn Niagara Falls

The Red Coach Inn Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Red Coach Inn?

Red Coach Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Red Coach Inn?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Red Coach Inn on 18 Nov 2025 start from AU$429.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Red Coach Inn?

Yep, Red Coach Inn has a free self car park.

Does Red Coach Inn have a waterslide?

No, there is no waterslide at Red Coach Inn, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What makes Red Coach Inn a romantic place to stay?

Romance packages and a lounge bar, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Red Coach Inn.

Are there hot tubs in the rooms at Red Coach Inn?

No, but there are Jetted bath in the guestrooms.

Does Red Coach Inn serve breakfast?

You bet, our guests give top marks to the free cooked-to-order breakfast here! Offered daily from 7:30 AM to 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Red Coach Inn?

No, Red Coach Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Red Coach Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Red Coach Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Red Coach Inn?

No, pets are not allowed.

Red Coach Inn Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Christy

27 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Oren

27 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 10

Cute. Parking your car right in the private parking lot in front of your room in the back. The hotel’s ambiance is awesome. They gave us a welcoming snack in the fridge. Nothing crazy but it was nice. Free breakfast at their restaurant—and it’s NOT a continental breakfast, I had steak and eggs off the menu and my fiancée had crème brûlée French toast. We sat outside on their patio which had a view of the rapids. The wait staff and the front desk, bartender, all excellent. Wine selection is not great but now I’m being a snot lol. The room itself wasn’t huge but made great use of the space. We stayed in the Traflagar room which had its British period theme and they had the Bose radio playing classical music. There were a lot of nice touches. Extremely clean and the they have a jet bathtub. The convenience is incredible, you are right next to the rapids with the falls being a 5 min walk. And you’re not in the touristy middle of town. I’ve never had the impetus to write a hotel review but I will also say I wouldn’t stay anywhere else when I visit again. Perfect 10.

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with partner

27 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location and near the falls

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

21 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Kerry

Travelled with partner

20 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful inn and restaurant. Includes a great free breakfast every morning. Best location in the area. Right across from Niagara Falls State Park.

Stayed 5 nights in Jul 2025

10/10 Excellent

Myra

Travelled with family

18 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our stay! Great location and easy parking. Would stay again!

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

16 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Allen

15 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A great stay. Historic setting. Close walk to the falls. Large, well apportioned suite and amenities.

Stayed 1 night in Jul 2025

10/10 Excellent

Arvind

Travelled with family

14 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean and tasteful

Stayed 1 night in Jul 2025

8/10 Good

Safikur

13 July 2025

Liked: Amenities

It was excellent place to stay just beside the Niagara Falls in NY, USA

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Travelled with partner

12 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Westminster room is outstanding. Facing personal parking spot makes it convenient to load and unload belongings. The room have lots of space, sink is separate from toilet/shower. Excellent king size bed and jacuzzi. Complimentary dish of cheese and little Martini bottle makes the reception just perfect. We will definitely come again.

Stayed 1 night in Jul 2025

10/10 Excellent

Maylen., Miami

Travelled with family, Travelled with family and small children, Travelled with partner

12 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Love the place cozy super cute and convenient when traveling with a family

Stayed 2 nights in Jul 2025

10/10 Excellent

JENNIFER

Travelled with partner

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property is beyond a traveler's dream come true! The amenities and the staff are beyond your wildest dreams! The restaurant which is on the premises as excellent food and breakfasts are included. The breakfast is not just a mirror continental it is anything on the menu. I highly recommend this place as the location is wonderful it is a one-stop shop for Niagara Falls!

Stayed 3 nights in Jul 2025

10/10 Excellent

Harry

11 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

9 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is quite unique. It is an older hotel but the room was very clean. They had cheese and crackers with strawberries waiting in the room. You can see the Niagara rapids from the hotel. Breakfast was complimentary.

Stayed 1 night in Jul 2025

2/10 Terrible

Iris

7 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family

7 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a gem! Great location, free parking, breakfast included with an additional sweet shop/bakery next door. Had three delicious meals at the restaurant. Staff was friendly, Room was spacious and clean, with a whirlpool tub.. Welcome snack in the fridge was a lovely surprise. Would highly recommend!

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

6 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with partner

4 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Cute historic hotel in a fantastic location. Our room was spacious and had nice amenities. It could have used more lights and a small table for comfort though. It had a view of the rapids which was lovely. Location was the biggest perk. You could easily walk to Goat Island and all the lookouts on the American Falls side. The restaurant was also convenient; dinner was okay but the breakfast was good. The entire hotel staff was pleasant and very accommodating.

Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

1 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This was a charming, old style establishment located as close as possible to the falls.

Stayed 1 night in Jun 2025

10/10 Excellent

Christine

28 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all the way around

Stayed 3 nights in Jun 2025

10/10 Excellent

Janet, St George

Travelled with partner

25 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved our stay there, the staff and bartender were great, food and drinks were amazing

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family

24 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Place!

We stayed in the 2 bedroom suite, the Stratford and it was stunning. The 4 of us (all adults) had plenty of room and enjoyed staying together versus 2 separate hotel rooms. The suite was extremely clean and well maintained. We were on the 2nd floor and there is not an elevator. The included breakfast was phenomenal and the service was even better. The hotel is in walking distance to everything. Highly recommend this place!

Stayed 4 nights in Jun 2025

10/10 Excellent

Paula

Travelled with family

24 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Convenient to the falls, the trolley and other attractions, and within walking distance of shops, restaurants, street vendors and the casino. Parking is convenient - right behind the inn. The facility was older (late 1800’s?), but nicely restored preserving its history. We chose a two bedroom suite (Cambridge) which was nicely appointed, clean and comfortable. Two very minor issues. First, the kitchen in the suite had cookware, plates and glasses, but no utensils. Second, and less minor, was a concern we raised with desk staff having to do with our booking, and the person we dealt with was rather rude and abrasive and initially not at all helpful. In the end we were able to sort it out to our satisfaction. Two side notes - the evening supervisor was the complete opposite. She couldn’t have been more helpful and accommodating. Second, eat at the restaurant onsite. The food is excellent!

Stayed 2 nights in Jun 2025

8/10 Good

Jay

Travelled with partner

23 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were great and always greet you with a smile. The building is spectacular and the proximity to the large Niagra Park is across the street. where you can view the falls and walk out onto Goat Island, highly recommended location. On the minus side, I was very surprised that there was no room service! No housekeeping came into clean our bathroom, remove wet towels on the floor, make your bed and vacuum, Guests were basically left to clean for themselves, but there is no toilet scrubber so you cant really scrub the toilet. However, the room was clean when we first got there. You have to fill out a form each morning and drop it off at the front desk listing supplies needed in a check list format. You leave your old linens or towels in a plastic bag out side your door and someone comes and picks them up. Again though, other than the lack of room service, it was a very nice visit. We highly recommend the restaurant on property and a full breakfast comes with the price of the room at no extra charge. Not a buffet, but a wait staff takes orders and brings them to your table. Excellent employee service cant say enough about their hospitality.

Stayed 3 nights in Jun 2025

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The Dover

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The Essex

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The Glencraig

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The Liverpool

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The London