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Matfen Hall Hotel, Golf and Spa

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for Matfen Hall Hotel, Golf and Spa

4 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Exterior
Indoor pool, pool loungers
Lobby sitting area
Golf

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH
  • Hexham Abbey
    ‪16 min drive‬
  • Chesters Roman Fort
    ‪23 min drive‬
  • Belsay Hall, Castle and Gardens
    ‪24 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
  • Sleeps 3
  • 1 King Bed

View all photos for Balcony Room

Balcony Room

Balcony Room

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Matfen

A luxury stay in Newcastle-upon-Tyne awaits you at Matfen Hall Hotel, Golf and Spa. You'll be 12.9 km (8 mi) from Corbridge Roman Site and 14 km (8.7 mi) from Belsay Hall, Castle and Gardens. Highlights at this eco-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The fine-dining restaurant, Emerald Restaurant, serves Modern European cuisine and is open for dinner. The Keepers is the hotel's own gastropub, serving drinks along with breakfast and lunch. Enjoy the golf course, indoor swimming pool, gym and sauna. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning full breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Newcastle-upon-Tyne hotel include Hexham Abbey and Chesters Roman Fort.

What's nearby

  • Hexham Abbey - 16 min drive - 19.1 km
  • De Vere Slaley Hall Spa - 18 min drive - 23.0 km
  • Bolam Lake Country Park - 21 min drive - 19.5 km
  • Chesters Roman Fort - 23 min drive - 19.6 km
  • Belsay Hall, Castle and Gardens - 24 min drive - 12.9 km

Getting around

  • Corbridge Station - 12 min drive
  • Newcastle (NCL-Newcastle Intl.) - 29 min drive

Restaurants

  • ‪Golden Lion - ‬11 min drive
  • ‪Errington Coffee House - ‬8 min drive
  • ‪White Swan - ‬13 min drive
  • ‪High House Farm Brewery - ‬8 min drive
  • ‪Errington Arms - ‬8 min drive

About this property

Matfen Hall Hotel, Golf and Spa

Luxury hotel with 4 restaurants and full-service spa
Matfen Hall Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A health club, a sauna, and spa services are also featured at the luxury Matfen Hall Hotel, Golf and Spa. Self parking and valet parking are free.

This 5-star Newcastle-upon-Tyne hotel is smoke free.

  • 65 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
Matfen Hall Hotel, Golf and Spa offers 65 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Romanian, Spanish

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Exterior

Slaley Hall Hotel, Spa & Golf Resort

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  • Hot tub
  • Spa
  • Pet-friendly
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The price is AU$277
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 3 bars/lounges
  • 4 restaurants
  • Free daily manager's reception

Restaurants on site

  • Cloisters
  • Emerald Restaurant
  • The Drawing Room
  • The Keepers

Things to do

  • 27-hole golf course
  • Bicycle rentals
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 75.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20 per person
  • Pet fee: GBP 75.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Frequently asked questions

Is parking available at Matfen Hall Hotel, Golf and Spa?

Yep, Matfen Hall Hotel, Golf and Spa has a free self car park and free valet parking.

Is there a spa on site at Matfen Hall Hotel, Golf and Spa?

Yep, there is an onsite spa at Matfen Hall Hotel, Golf and Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Matfen Hall Hotel, Golf and Spa have a pool?

Matfen Hall Hotel, Golf and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Matfen Hall Hotel, Golf and Spa?

Matfen Hall Hotel, Golf and Spa features a full-service spa, a health club and an indoor pool.

Does Matfen Hall Hotel, Golf and Spa serve breakfast?

Yeah, full breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Matfen Hall Hotel, Golf and Spa?

No, Matfen Hall Hotel, Golf and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Matfen Hall Hotel, Golf and Spa?

Yep, you can grab a meal at Matfen Hall Hotel, Golf and Spa's onsite restaurant that serves Modern European cuisine.

What time are check-in & check-out at Matfen Hall Hotel, Golf and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Matfen Hall Hotel, Golf and Spa?

Dogs are welcome at Matfen Hall Hotel, Golf and Spa, with food and water bowls on offer.

Is there a golf course on site at Matfen Hall Hotel, Golf and Spa?

Yep, Matfen Hall Hotel, Golf and Spa has a 27-hole golf course. A golf driving range and golf lessons are also available.

Matfen Hall Hotel, Golf and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 156 reviews
Rating 8 - Good. 35 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 7 out of 156 reviews
Rating 2 - Terrible. 4 out of 156 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!
Stayed 2 nights in Feb 2025

4/10 Poor

Angus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

4/10 Poor

Nathan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Sholto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent nights stay and very well looked after. Would highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sholto

Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty. The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place great food and immaculate service
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, disappointing experience.

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Mixed bag

Beautiful building & facilities - service and hygiene doesn't match the building.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities, room comfort

Beautiful and comfortable country house hotel

Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
Terrace
Orangery
Our room
Sitting area (bedroom)
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just excellent all round!

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
Stayed 1 night in Jun 2024

10/10 Excellent

Carl

Stayed 1 night in May 2024

10/10 Excellent

Menna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax

Everything went well
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

The world's most expensive sauna!

Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
Stayed 1 night in Sep 2023