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"Close to shopping centre. Clean comfortable rooms. Quiet. " More

By a verified traveller on Sat 19 Dec 2020

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Hotel Description

At Newcastle Motel you'll be within a 15-minute walk of Charlestown Square and 2.1 km (1.3 mi) from Twin Creeks Reserve. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LED TVs, phones, and irons/ironing boards, featured in all 18 rooms.

Attractions within a 15-minute drive of this 3-star Charlestown motel include Lake Macquarie and John Hunter Hospital.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Twin Room, Multiple Bedrooms, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Newcastle Motel ratings based on 28 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Newcastle Motel

Everyone (17) Couples (4) Family (9)
2 out of 5

Posted by on 22 May 2021

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5 out of 5

Posted by on 21 May 2021

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1 out of 5
The free airconditioning with no glass in windows was fantastic

Posted by on 11 Apr. 2021

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1 out of 5
DO NOT STAY AT THIS MOTEL, sheets were stained, it took an hour for new sheets this being 10pm. I checked out after one night and was promised a refund on the second night, this has not happened. Door handle difficult to open and close, no kettle in room, pool was not in operation. Nothing like the website offered, extremely disappointing. Noisy, did not sleep till 3am. Office unattended on several occasions.

Posted by on 15 Jan. 2021

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5 out of 5
Close to shopping centre. Clean comfortable rooms. Quiet.

Posted by on 19 Dec. 2020

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3 out of 5

Posted by on 14 Oct. 2020

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3 out of 5
We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the cost.

Posted by , from crescent head on 29 Jun. 2020

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3 out of 5

Posted by on 3 Mar. 2020

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3 out of 5
The room smelled like soap there was no milk but the bed was comfortable

Posted by , from Newcastle on 1 Mar. 2020

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1 out of 5
The bathroom was filthy, the shower was full of mould. The room stunk.

Posted by , from Armidale on 29 Feb. 2020

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Property Features

Newcastle Motel offers its guests an outdoor pool. The front desk is open around the clock. Self parking is free. Smoking is allowed in designated areas at this 3-star Newcastle motel.

  • 18 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kotara Station (3.6 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Newcastle Motel offers 18 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. LED televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • LED television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Newcastle Motel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in is available.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Newcastle Heights
  • Newcastle Heights Charlestown
  • Newcastle Heights Motel
  • Newcastle Heights Motel Charlestown
  • Newcastle Heights Motel Greater Newcastle/Charlestown, Australia
  • Newcastle Motel Charlestown
  • Newcastle Charlestown
  • Newcastle Motel Motel
  • Newcastle Motel Charlestown
  • Newcastle Motel Motel Charlestown

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.