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"We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the co ... " More

By a verified traveller on Mon 29 Jun 2020

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Hotel Description

At Newcastle Motel you'll be within a 15-minute walk of Charlestown Square and 2.1 km (1.3 mi) from Twin Creeks Reserve. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LED TVs, phones, and irons/ironing boards, featured in all 18 rooms.

Attractions within a 15-minute drive of this 3-star Charlestown motel include Lake Macquarie and John Hunter Hospital.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$100* Per night/room 26 Sep. - 27 Sep.

Family Studio, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Twin Room, Multiple Bedrooms, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Newcastle Motel ratings based on 22 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Newcastle Motel

Everyone (13) Couples (4) Family (8)
3 out of 5
We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the cost.

Posted by , from crescent head on 29 Jun. 2020

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3 out of 5

Posted by on 3 Mar. 2020

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3 out of 5
The room smelled like soap there was no milk but the bed was comfortable

Posted by , from Newcastle on 1 Mar. 2020

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1 out of 5
The bathroom was filthy, the shower was full of mould. The room stunk.

Posted by , from Armidale on 29 Feb. 2020

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1 out of 5
The bed and pillows were comfy and staff polite, but that’s as far as I get with the positives. The bathroom had mould everywhere, the ceiling and throughout the grout. I had to shower with my things on. There are smears if god only knows what’s on the door and walls throughout as well as blood on the bathroom door. People generally say ‘you get what you paid for’, but I’ve paid less and stayed in better conditions.

Posted by on 25 Feb. 2020

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5 out of 5

Posted by on 1 Jan. 2020

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4 out of 5

Posted by on 1 Dec. 2019

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3 out of 5
The room smelt like mould and we had to air it for a few hours with the door open

Posted by on 16 Nov. 2019

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2 out of 5
The beds were sub standard the presentation was poor and the reception was pathetic and unhelpful.

Posted by on 16 Sep. 2019

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5 out of 5
Room was spacious and the amenities were good. Pool was good and it was quiet. Would stay again if passing through.

Posted by on 24 Mar. 2019

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Property Features

Newcastle Motel offers its guests an outdoor pool. The front desk is open around the clock. Self parking is free. Smoking is allowed in designated areas at this 3-star Newcastle motel.

  • 18 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (32.3 km / 20 mi)
  • Train station: Kotara Station (3.6 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Newcastle Motel offers 18 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. LED televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • LED television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in is available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Hotel Names

  • Newcastle Heights
  • Newcastle Heights Charlestown
  • Newcastle Heights Motel
  • Newcastle Heights Motel Charlestown
  • Newcastle Heights Motel Greater Newcastle/Charlestown, Australia
  • Newcastle Motel Charlestown
  • Newcastle Charlestown
  • Newcastle Motel Motel
  • Newcastle Motel Charlestown
  • Newcastle Motel Motel Charlestown
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.