Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property
Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge

Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

View from room
Interior
Exterior
Ballroom
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
The current price is AU$399
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Place, Brooklyn Bowl
    ‪12 min walk‬
  • Place, Brooklyn Brewery
    ‪12 min walk‬
  • Place, Music Hall of Williamsburg
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed (Loft)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Balcony, City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Loft, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Brooklyn

At Hotel Indigo Williamsburg - Brooklyn by IHG you'll be 4.4 km (2.7 mi) from Brooklyn Bridge and 5 km (3.1 mi) from Barclays Center Brooklyn. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. For a bite to eat, you can stop by one of the hotel's 3 restaurants. 20000 square feet (1858 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Full breakfast is available daily between 7:00 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Brooklyn hotel include Prospect Park and Times Square.

What's nearby

  • Brooklyn Bridge - 5 min drive - 5.0 km
  • New York University - 11 min drive - 6.0 km
  • Grand Central Terminal - 11 min drive - 8.1 km
  • Barclays Center Brooklyn - 11 min drive - 6.6 km
  • Times Square - 14 min drive - 8.8 km

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Nostrand Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Kellogg's Diner - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪H&H Reserve - ‬1 min walk
  • ‪Rocka Rolla - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge
Hotel Indigo Williamsburg - Brooklyn by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Williamsburg - Brooklyn by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brooklyn hotel is smoke free.

  • 187 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Aliya Cocktail Den
  • Continent Brooklyn
  • Lobby Bar & Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Covered self-parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Frequently asked questions

What is the cancellation policy at Hotel Indigo Williamsburg - Brooklyn by IHG?

Hotel Indigo Williamsburg - Brooklyn by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Williamsburg - Brooklyn by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Williamsburg - Brooklyn by IHG on 24 Nov 2025 start from AU$323.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Williamsburg - Brooklyn by IHG?

Yep, Hotel Indigo Williamsburg - Brooklyn by IHG has a covered self car park for USD 37 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Williamsburg - Brooklyn by IHG?

The closest beach to Hotel Indigo Williamsburg - Brooklyn by IHG is Coney Island Beach (16.4 km).

Does Hotel Indigo Williamsburg - Brooklyn by IHG have a pool?

Yep, and guests love it! Hotel Indigo Williamsburg - Brooklyn by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to September).

Does Hotel Indigo Williamsburg - Brooklyn by IHG serve breakfast?

You bet, full brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Indigo Williamsburg - Brooklyn by IHG?

No, Hotel Indigo Williamsburg - Brooklyn by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Williamsburg - Brooklyn by IHG?

Yep, Hotel Indigo Williamsburg - Brooklyn by IHG has 3 restaurants.

What time are check-in & check-out at Hotel Indigo Williamsburg - Brooklyn by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Staff & service, amenities
The beds were very comfortable, rooftop pool was very nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Ricky

Stayed 4 nights in May 2025

4/10 Poor

Samantha Sagina

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

JP

Stayed 3 nights in Aug 2025

10/10 Excellent

Jinju

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Driveway Hard to Find - Use Garage Address in Maps

Hotel entrance is around the corner. Comfortable, but the real sleeper is the diner downstairs that we only learned is “don’t miss” after checking out. Hope to return next trip to Williamsburg. Parking garage next door is not part of the hotel, but also worked great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joanna

Stayed 3 nights in Aug 2025

6/10 Okay

Marisa

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Alicia

Travelled with group
Liked: Staff & service
Disliked: Amenities
For the weekend price i expected the interior to be a little better. I highly recommend not have fabric head boards for hotels as they were stains across them. The arrival date we only had access to the pool for 2 hours as the pool closes so early. Then someone rented out the roof top so we did t have any rooftop accessafter 5 30pm. We weren't accomdated at all for the inconvenience. I would not have book this hotel if the website informed us of the private and no rooftop/bar lounge access. Waste of money.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the property - the location is fabulous and the roof pool is wonderful along with the restaurant - but after staying last year the staff proved very inflexible this time. Do to travel changes I ended up paying over 1000.00 for my one night stay - not even a passing attempt made at refunding me, (I did book a non-refundable rate in their defense) but there was no effort made at offering me a free late checkout or even a water when I checked in at 2:00am with my family due to flight delay/cancelation. A small gesture would have gone a long way. I like the indigo brand and recently stayed at another location that was fantastic - but ultimately will not stay here again and will likely never stay at another due to my experience.
Stayed 2 nights in Jul 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

8/10 Good

Toni Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked that it had a rooftop pool. However, loungers were not exclusive to guest and was recommended we pay a resort pass to reserve loungers.
Stayed 1 night in Aug 2025

8/10 Good

Nadyne

Stayed 2 nights in Jul 2025

8/10 Good

meryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had reserved 2 rooms for our family stay and arriving at 3pm only one room was available. Other room was available in about 1/2 hour after I went to the front desk again (no offer from staff to text me when available). We planned to go swimming on the roof top pool but were told at check in that there are no children permitted after 1pm! (We were in town with a 10 and 7 yo) There is no information about this on their website or anywhere else for that matter. Turns out it is a 'private pool club' that does not allow children after 1pm because they begin to serve liquor at that time......It would have been great if we'd known this in advance. The large outdoor seating area off the lobby was closed off with a sign that stated it was closed for landscaping/renovation. Unsure what that timeline is........Rooms were good (have stayed here before); spacious for NYC, clean, great shower/pressure. Requested an additional hour for a noon check out and the front desk denied the request.
Stayed 1 night in Jul 2025

10/10 Excellent

jenell, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great suite
Stayed 5 nights in Jul 2025

4/10 Poor

Richard

Disliked: Staff & service
There was no communication of what was covered or not covered in the reservation. We bought parking for overnight. When we pulled out the car for an evening event, no body told us that there was no reentry benefits. When we came back it’s when we were slapped with a bill. Rooms do not have microwaves and there are no microwaves anywhere for occupants. The pool is open only up to 1pm for kids. So afternoon fun with kids in the pool is out.
Stayed 1 night in Jul 2025

8/10 Good

Marie-Christine

Travelled with partner
Liked: Staff & service, amenities
I visit this hotel on a regular basis because of its prime location next to the train stops in Williamsburg and rooftop pool. It’s a generally affordable accommodation for the area, and I also enjoy the various amenities, especially the cafe downstairs, the common area and the small gym. Pool area was very busy as expected. I also enjoy the mixity of patrons, ranging from families with kids, business travelers, grand parents, girl trips. Overall greeters and front desk employees were wonderful and welcoming. Rooms and overall property are starting to show their age. Nothing too crazy, but chipped paint, lightly stained carpets, couches in common area that are showing signs of wear and tear. Nothing out of the ordinary for a property that is over 10 years old, but you notice. I thought the level of cleanliness could be improved, especially at the pool. It’s the little things, for example the dusty and empty hand sanitizer at the entrance, that signal that the staff isn’t really paying attention to details. Housekeeping was more hit or miss. We called to request toilet paper on 3 consecutive days as they were not replenishing it without a reminder. Again, the details… Overall we enjoyed our stay and I would definitely recommend this hotel for an affordable option in Brooklyn.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 7 nights in Jul 2025

4/10 Poor

Victor

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Karina De la

Travelled with family
Disliked: Staff & service
I booked this hotel specifically for the pool and a late-night pool party that was supposed to take place at the Aliya Cocktail Den. I called four separate times before booking — including directly to Aliya Cocktail Den — and each time I was told the pool party would be happening on July 25th. When I arrived, I was told the event wasn’t happening at all. No explanation, no notice — just completely false information after multiple confirmations. To make matters worse, the female front desk staff were dismissive, cold, and unhelpful. I calmly expressed my frustration, but no one took accountability or even offered an apology. The hotel is beautiful, but the lack of communication and poor customer service made my stay disappointing. First impressions matter, and the front desk really set a negative tone.
Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Stayed 2 nights in Jul 2025

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Check is 11:00am. Key card stopped working at 10:45am for room & elevator. Had to walk down stairs to front desk, wait on line to get card reactivated with a dozen other guests waiting on line to get their key cards reactivated.
Stayed 1 night in Jul 2025

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 6 nights in Jul 2025