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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property
Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge

Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

View from room
Creator video - submitted by Tien Chen
Exterior
Ballroom
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Parking available
The current price is AU$399
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Place, Brooklyn Bridge
    ‪5 min drive‬
  • Place, Barclays Center Brooklyn
    ‪6 min drive‬
  • Place, Times Square
    ‪9 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Loft, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed (Loft)

Loft, 1 King Bed (Loft) | Terrace/patio

Loft, 1 King Bed (Loft)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Memory foam bed
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Brooklyn

At Hotel Indigo Williamsburg - Brooklyn by IHG you'll be 4.4 km (2.7 mi) from Brooklyn Bridge and 5 km (3.1 mi) from Barclays Center Brooklyn. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. For a bite to eat, you can stop by one of the hotel's 3 restaurants. 20000 square feet (1858 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Full breakfast is available daily between 7:00 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Brooklyn hotel include Prospect Park and Times Square.

What's nearby

  • Brooklyn Bridge - 5 min drive - 4.7 km
  • Barclays Center Brooklyn - 6 min drive - 4.6 km
  • New York University - 6 min drive - 5.0 km
  • Grand Central Terminal - 8 min drive - 6.7 km
  • Times Square - 9 min drive - 7.4 km

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Nostrand Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Kellogg's Diner - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rocka Rolla - ‬1 min walk
  • ‪H&H Reserve - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge
Hotel Indigo Williamsburg - Brooklyn by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Williamsburg - Brooklyn by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brooklyn hotel is smoke free.

  • 187 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Aliya Cocktail Den
  • Continent Brooklyn
  • Lobby Bar & Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Covered self-parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Frequently asked questions

What is the cancellation policy at Hotel Indigo Williamsburg - Brooklyn by IHG?

Hotel Indigo Williamsburg - Brooklyn by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Williamsburg - Brooklyn by IHG?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Williamsburg - Brooklyn by IHG on 30 Sept 2025 start from AU$323.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Williamsburg - Brooklyn by IHG?

Yep, Hotel Indigo Williamsburg - Brooklyn by IHG has a covered self car park for USD 37 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Williamsburg - Brooklyn by IHG?

The closest beach to Hotel Indigo Williamsburg - Brooklyn by IHG is Coney Island Beach (16.4 km).

Does Hotel Indigo Williamsburg - Brooklyn by IHG have a pool?

Yep, and guests love it! Hotel Indigo Williamsburg - Brooklyn by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to September).

Does Hotel Indigo Williamsburg - Brooklyn by IHG serve breakfast?

You bet, full brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Indigo Williamsburg - Brooklyn by IHG?

No, Hotel Indigo Williamsburg - Brooklyn by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Williamsburg - Brooklyn by IHG?

Yep, Hotel Indigo Williamsburg - Brooklyn by IHG has 3 restaurants.

What time are check-in & check-out at Hotel Indigo Williamsburg - Brooklyn by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 999 reviews
Rating 8 - Good. 201 out of 999 reviews
Rating 6 - Okay. 135 out of 999 reviews
Rating 4 - Poor. 64 out of 999 reviews
Rating 2 - Terrible. 80 out of 999 reviews

Reviews

4/10 Poor

james christopher paul

Disliked: Cleanliness
The shower was broken, the beds are small and uncomfortable, the breakfast options were way overpriced and limited in choice, the staff were not helpful.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Worst customer service. Not worth it. Find another hotel
Stayed 3 nights in Jun 2025

8/10 Good

Danaiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was wonderful Jamela was very helpful and nice Room- it was perfect now it can be lil bit more clean there was dust and the floor needed to be mopped The Pool - so I think hotels customers should have more of the pool than outside people I think is not fair for the kids 5 hours Check out was good but they charge me $40 for each day on fees why? There was no awnser I did get no services no room service they never came and clean the room or change trash bags or anything is crazy you pay for one price online and then get hit with $300 more for no reason is crazy
Stayed 2 nights in Jun 2025

6/10 Okay

Georganne

Travelled with pets
Disliked: Amenities
This place looks like it’s pretty decent, but it is really not in good shape, The pool was closed for private events for two days of the heat wave with no notice. There was an unhoused fellow sleeping in the courtyard that was left unlocked. My television did not connect to the internet and when a service person came, he said the wires were broken and couldn’t be fixed. The objective of the stay was pool time! Or chilling watching movies. Neither was available to do. The bar/coffee bar had one tender and there wS little available to purchase. For the price, it is absolutely not worth it with the amenities not available and not explained when booking.
Stayed 3 nights in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice. Hotel staff was accommodating. Glad the AC was cold as it was hot and humid outside.
Stayed 6 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

4/10 Poor

patricia

Stayed 2 nights in Jun 2025

10/10 Excellent

Nicolas

Stayed 6 nights in Jun 2025

6/10 Okay

Latoya

Business traveller
Liked: Staff & service
I booked the 1 bedroom suite loft. Had the potential to be a 9 but presented as a 7. Floors need more cleaning- mopping. Every once in a while a touch up of paint who be nice to keep the property looking fresh and well maintained. The large shower head did not work. The furniture was cheap and the bedside nightstand was also cracked. For the price I would have expected the cleanliness and condition of the property to be better. Also the large balcony is a nice touch but the outdoor cushions had bird poop on them- so I couldn’t really enjoy the benefit of the balcony.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jahan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

Nelly

Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool and pool bar
Stayed 4 nights in Jun 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

6/10 Okay

Xavier

Disliked: Room comfort
Hotel was good, rooms look great, plenty to do around the area, my only note is the bed wasn’t comfortable at all, but i still recommend for travelers visiting NYC
Stayed 4 nights in Jun 2025

6/10 Okay

Caitlinn

The hotel was fine. What I could not get over was the property and parking situation. There is a single lane driveway up to the hotel so you just sort of have to gauge whether anyone is coming the other way before pulling in. Same with the parking garage, except it’s way harder to see because there’s a turn involved so you have to just hope for the best. We pulled in the garage and were told to back out (of a very narrow garage, involved a turn, etc) because cars had to get out and it is the only entrance/exit… literally one maybe 8-foot wide lane. It was very stressful even with a small sedan and we ended up parking around the block to avoid issues at departure. I also saw no signs warning you that the lane served both directions - maybe they were there and I missed them but either way it’s unsafe. I’d stay elsewhere next time for these reasons alone.
Stayed 1 night in Jun 2025

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, decent size of the room
Stayed 4 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Esther

Stayed 1 night in Jun 2025

2/10 Terrible

Vincent

Travelled with partner
Disliked: Cleanliness, amenities
Rats all over the outdoor garden area, should not advertise having an outdoor space that can’t even be used due to all the rats everywhere. Plus bartender upstairs at pool bar was very rude for no reason at all. Would never stay here again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Janina

Stayed 1 night in Jun 2025

10/10 Excellent

Alyse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk experience. GREAT location
Stayed 3 nights in May 2025

10/10 Excellent

Nafeza

Stayed 2 nights in May 2025

8/10 Good

jasmine

Stayed 1 night in Jun 2025