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Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Barclays Center Brooklyn

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Housekeeping
Laundry
24/7 front desk

includes taxes & fees

9 Nov - 10 Nov

Explore the area

228 Duffield Street, Brooklyn, NY, 11201

Place, Barclays Center Brooklyn
‪16 min walk‬
Place, Brooklyn Bridge
‪2 min drive‬
Place, Brooklyn Cruise Terminal
‪5 min drive‬
Airport, New York, NY (JFK-John F. Kennedy Intl.)
‪24 min drive‬

Room options

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Club Level)

Very good

Highlights

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

Hairdryer

30 sq m
City view
Sleeps 4
2 Double Beds

Room, 1 Double Bed, City View

Exceptional

Highlights

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

Hairdryer

19 sq m
City view
Sleeps 1
1 Double Bed

Room, 1 King Bed

Very good

Highlights

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

Hairdryer

30 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Double Beds

Very good

Highlights

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

Hairdryer

30 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed (Club Level)

Good

Highlights

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

Hairdryer

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

49 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

Good

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

49 sq m
Sleeps 5
2 Double Beds

Presidential Suite, 2 Bedrooms

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

49 sq m
Sleeps 7
2 Double Beds

Room, 1 King Bed, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

18 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

18 sq m
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Down duvet

Blackout curtains

Pillow-top bed

Hairdryer

Sleeps 2
1 King Bed

About the area

Brooklyn

Sheraton Brooklyn New York Hotel puts you in the centre of Brooklyn, 1.4 km (0.9 mi) from Barclays Center Brooklyn and 2.3 km (1.4 mi) from Brooklyn Bridge. Highlights at this hotel include a restaurant and in-room LCD TVs. .The restaurant, Avere, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include Wi-Fi in public areas and laundry facilities. .With a stay at this 4-property class Brooklyn hotel, you'll be 3.3 km (2 mi) from Wall Street and 3.8 km (2.4 mi) from Brooklyn Cruise Terminal.

What's nearby

Barclays Center Brooklyn - 16 min walk - 1.4 km
Brooklyn Bridge - 2 min drive - 2.1 km
Wall Street - 4 min drive - 3.5 km
Brooklyn Cruise Terminal - 5 min drive - 3.6 km
One World Trade Center - 6 min drive - 4.6 km

Getting around

Jay St. - Tech Station - 3 min walk
Brooklyn Flatbush Avenue Station - 13 min walk
John F. Kennedy International Airport (JFK) - 54 min drive

Restaurants

‪Tio Pio - ‬2 min walk
‪Chihiro Tea - ‬1 min walk
‪Little Pizza Parlor - ‬1 min walk
‪Gong Cha - ‬2 min walk
‪Dig - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Barclays Center Brooklyn

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

1 building

321 guestrooms or units

25 levels

Built in 2010

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Garden

Computer for guest use

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pet-friendly
Free WiFi
Air conditioning
Gym

includes taxes & fees

19 Oct - 20 Oct

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

No on-site parking available
Limo/town car service

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Avere

Things to do

TV in common areas

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Computer station

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet (58 centimetre high)
Height-adjustable showerhead
Lever door handles
Lift (91 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
25 floors
At least 80% lighting from LEDs
Ballroom
Built in 2010
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Towels provided

Entertainment

42-inch LCD TV with premium cable channels
First-run films
IPod dock
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 9:00 PM to 9:00 AM

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Only dogs and cats are allowed
Maximum 1 (weight limit: 40 lb per pet)

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York

Sheraton Brooklyn New York Hotel

Sheraton Hotel Brooklyn New York

Sheraton Brooklyn New York

Sheraton Brooklyn New York Hotel Hotel

Sheraton Brooklyn New York Hotel Brooklyn

Sheraton Brooklyn New York Hotel Hotel Brooklyn

Frequently asked questions

What is the cancellation policy at Sheraton Brooklyn New York Hotel?

Sheraton Brooklyn New York Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Brooklyn New York Hotel?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Brooklyn New York Hotel on 9 Nov 2025 start from AU$244.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sheraton Brooklyn New York Hotel?

The closest beach to Sheraton Brooklyn New York Hotel is Coney Island Beach (13.5 km).

What makes Sheraton Brooklyn New York Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Brooklyn New York Hotel.

Does Sheraton Brooklyn New York Hotel serve breakfast?

Sure does, brekkie is offered daily.

Is there a free airport shuttle available at Sheraton Brooklyn New York Hotel?

No, Sheraton Brooklyn New York Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Brooklyn New York Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Brooklyn New York Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Sheraton Brooklyn New York Hotel Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Kerry

3 Sept 2025

Liked: Cleanliness, staff & service, amenities

Location

Stayed 13 nights in Aug 2025

10/10 Excellent

David

24 July 2025

Stayed 5 nights in Jul 2025

4/10 Poor

Jamel

20 July 2025

Disliked: Cleanliness

Stayed 3 nights in Jun 2025

8/10 Good

Bernice

19 July 2025

Liked: Cleanliness, staff & service

The water pressure in the shower was weak and inconsistent. The elevators were temperamental and sometimes didn’t work.

Stayed 3 nights in Jun 2025

2/10 Terrible

Marcio

19 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely unacceptable experience. I was charged an extra $90 with no prior notice, even though my entire stay, including all fees, taxes, and the security deposit, had already been paid in full. I reached out multiple times and never received a refund or even a response. This is completely unprofessional and shows a lack of respect for guests. I do not recommend this place to anyone.

Stayed 2 nights in Jun 2025

2/10 Terrible

Edward

Travelled with family

17 July 2025

Disliked: Staff & service, amenities, property conditions & facilities

Check-in was fine, got in early. Caught a Liberty game and when we got back hopped in elevator and got stuck for 15min going up and down and door would not open. I had to pry it open at the staff basement level to get us and father and daughter out. Staff didn’t help, buttons for emergency didn’t work, a guest called 9/11 for us. We didn’t stay and all they gave was a 50% refund. Lady who called 9/11 said she is on her 3rd room, first smelled like urine and second someone was already in.

Stayed 1 night in Jul 2025

6/10 Okay

Samiya

Travelled with family

16 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Noisy area loud ppl outside

It was ok too loud and noisy at night, smells like weed

Stayed 3 nights in Jul 2025

2/10 Terrible

Katelyn

14 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

First there was no pool, as shown on Expedia. Then we get there, the pool is open to a swim school, not guest. The lobby smells like a chlorine pool, but you can't use it. We get in the room and the bathroom shower was disgusting. The tile was cracked and filled with scum. There was a dead bug in the shower. We had to go buy shower shoes. The exhaust fan did not function. The toilet flushed it's self every 30 minutes. The thermostat was hanging loose on the wall. The lock to the balcony was broken. The lock to the adjoining room was broken. Did not feel safe. The wall outlet was sunken into a wall and looked like a fire hazard. We were on the 9th floor and the ice machine was broken. We were directed to the 2nd floor. The balcony itself had patio furniture with rips in it. There were cigarettes buds in the tile of the balcony, and garbages stuffed around the edges.

Stayed 2 nights in Jul 2025

8/10 Good

Kasey

Travelled with family and small children

13 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My biggest issue with the hotel is that we were traveling with 2 young kids (under 3), I booked a suite at the hotel, but the room was not available for our check in. Very frustrating given that I searched the internet for hours looking for a room that would work well for our family. There was also a club or bar that had loud music blasting until 3am. Made the night less than desirable. Hotel is very busy so staff gave the vibe they are “over it” and I don’t really blame them.

Stayed 1 night in Jul 2025

10/10 Excellent

Amelia

Travelled with group

13 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place. Not too far from the Fulton Mall, Brooklyn Paramount, several shopping centers, food and NYU and CUNY

Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with family

12 July 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Dated and in need of upgraded! Very, very poor value for money. Location was good but there were loads of hotels near by so prob find better value. Don’t be fooled by the brand! Keys didn’t work (so needed staff to enter our room) AC was so noisy when activating and deactivating (waking us all night) floors were grubby. Had to use the sofa bed which was like medieval torture!

Stayed 1 night in Jul 2025

10/10 Excellent

LERONE

Travelled with family

12 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Its close to everything you need! No need to even go into the city for us!

Stayed 2 nights in Jul 2025

6/10 Okay

Hassan, Vancouver

Travelled with family

10 July 2025

Liked: Cleanliness, staff & service

Perfect location, but rooms are outdated and as a minimum need a deep cleaning to remove the molds around the shower

Stayed 5 nights in Jun 2025

4/10 Poor

Shaaista

9 July 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Pamela

8 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Todd, Hamilton

8 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lots of shopping within walkies distance

Stayed 3 nights in Jul 2025

6/10 Okay

Fazle

Travelled with family and small children

8 July 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Sheraton is a respected company worldwide but managed so poorly. This property has no parking and no restaurant only a small snack/coffee shop that’s not even good. Phones don’t work and broken elevators. Lucky booked only for one nigh.

Stayed 1 night in Jul 2025

2/10 Terrible

Lynne

7 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room shabby Bathroom railing fell off the wall. No chair with sides for my husband as he needs chair to be able to push himself up and refusal was given as they did not have a chair. The business chair cover was peeling floor appeared not to have vacuumed When I booked I booked on the understanding that it had a restaurant as my husband is in a w’chair. Told not my problem no longer restaurant and deli down the road or across the park I am unable to push my husband so I felt we had no choice but to find alternate accomadation and we left. Also I feel the site was misrepresented and purely trading on the name of the Sheraton group. I am going to ask for our money back as there is no way any immobile person can eat. We were in accessable room. Lynne Magree

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Business traveller

6 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Room, Friendly Staff

I had a clean & tidy room that was in near perfect shape. It was a pleasure to stay in. (Heavy rain and fog were about all that could be seen through the window.

A rainy & very foggy night in downtown Brooklyn

Stayed 1 night in Jun 2025

6/10 Okay

Lamar, Middletown

5 July 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2025

4/10 Poor

Patrick

5 July 2025

Liked: Staff & service

Disliked: Amenities

$75 a day to have your car parked and then when you want your car you have to park wait 30+ minutes for them to bring it to you. I had the Air conditioning on high all day and the room was still 75 degrees. I finally fell asleep and woke up drenched in sweat and the thermostat read 79. I told front desk how hot it was in the room and they brushed it off with a sorry and no resolution.

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher, Loudon

4 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

My stay was good, but the manager I met on my final day was very rude and dismissive. Just based on her I don’t think I’d return.

Stayed 2 nights in Jun 2025

6/10 Okay

Camara, Port of Spain

3 July 2025

Liked: Cleanliness

The pool is not accessible for guests. The reason I chose the hotel was because of the indoor pool. I was very disappointed.

Stayed 2 nights in May 2025

2/10 Terrible

Nadia

3 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible hotel. Water was shut off, noisy, lack of staff and maintenance

Stayed 3 nights in Jun 2025

8/10 Good

Richard

Travelled with group

3 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby Chic

staff was excellent - The manager was extremely friendly and accommodating as was the front desk staff. The lobby however is in need of a face lift. It looks shabby and dated. This is of course no fault of the staff but rather the owners of the property,

Stayed 7 nights in Jun 2025

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Sheraton Brooklyn New York Hotel

Photo gallery for Sheraton Brooklyn New York Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Double Beds (Club Level)

Room, 2 Double Beds (Club Level)

Highlights

View all photos for Room, 1 Double Bed, City View

Room, 1 Double Bed, City View

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Highlights

View all photos for Room, 1 King Bed (Club Level)

Room, 1 King Bed (Club Level)

Highlights

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Highlights

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony

Highlights

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

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About the area

Brooklyn

What's nearby

Getting around

Restaurants

About this property

Sheraton Brooklyn New York Hotel

Similar properties

Aloft New York Brooklyn

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know