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The Metrotel Motel

3.0 star property
Hotel in New Plymouth with free parking

Photo gallery for The Metrotel Motel

Studio, Accessible | Terrace/patio
Terrace/patio
Full-sized fridge, microwave, espresso maker, electric kettle
Double or Twin Room, 2 Bedrooms, Mezzanine
Double or Twin Room, 2 Bedrooms, Mezzanine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AU$200
includes taxes & fees
13 July - 14 July

Explore the area

Map
22 Gill Street, New Plymouth, 4310
  • Pukekura Park
    ‪8 min walk‬
  • Fitzroy Beach
    ‪16 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪12 min drive‬

Room options

View all photos for Studio, Accessible

Studio, Accessible

Studio, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 49 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4
  • 2 Single Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Family Room

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds

Studio - Disability Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2-bed room apartment

Premium bedding, individually decorated, individually furnished, desk

2-bed room apartment

  • Sleeps 4
  • 1 King Bed

About the area

New Plymouth

The Metrotel Motel puts you in the heart of New Plymouth, within steps of Centre City Shopping Centre and Coastal Walkway. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and express check-out. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class New Plymouth CBD hotel include Richmond Cottage and Real Tart Gallery.

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.0 km
  • Pukekura Park - 8 min walk - 0.7 km
  • Fitzroy Beach - 16 min walk - 1.4 km
  • Bowl of Brooklands - 3 min drive - 2.2 km
  • Taranaki Base Hospital - 5 min drive - 2.9 km

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪India Today Bistro & Tandoor - ‬3 min walk
  • ‪Laughing Buddha - ‬3 min walk
  • ‪The Hour Glass - ‬2 min walk
  • ‪Shining Peak Brewing - ‬2 min walk
  • ‪Arranged Marriage - ‬2 min walk

About this property

The Metrotel Motel

Hotel in New Plymouth with free parking
As a guest of The Metrotel Motel, you'll find a terrace, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. The Metrotel Motel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free.

This 3-star New Plymouth hotel is smoke free.

  • 31 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
The Metrotel Motel offers 31 accommodations with espresso makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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The price is AU$168
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

What is the cancellation policy at The Metrotel Motel?

The Metrotel Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metrotel Motel?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 13 July 2025 start from AU$200.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Metrotel Motel?

Yep, The Metrotel Motel has a free self car park.

Are there any beaches close to The Metrotel Motel?

Yep, The Metrotel Motel is a short 17-minute walk from Fitzroy Beach.

Is The Metrotel Motel family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Metrotel Motel is a hit with families.

Is there a free airport shuttle available at The Metrotel Motel?

No, The Metrotel Motel does not offer an airport shuttle service.

What time are check-in & check-out at The Metrotel Motel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Metrotel Motel?

No, only service animals are allowed.

The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 285 out of 337 reviews
Rating 8 - Good. 42 out of 337 reviews
Rating 6 - Okay. 7 out of 337 reviews
Rating 4 - Poor. 1 out of 337 reviews
Rating 2 - Terrible. 2 out of 337 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Tawera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

vinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice,clean properly and in a good location in the cbd,very close to mall,restaurants and pubs
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Geraldine

Travelled with partner
Liked: Amenities, property conditions & facilities
Very central and within walking distance of many amenities
Stayed 2 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and comfortable. Lovely receptionist. Only downside was our room was streetside so was quite noisy even though we were a floor up the street noise was not good.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine, Listowel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and central. We walked all over downtown New Plymouth and left our car safely parked.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Very clean and safe. Absolutely huge. Definitely will stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicci

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Kati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia ora! We stayed just one night during our road trip; our room was beautiful and clean, staff were very helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

sheng

Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, great sleep and it suited my requirements.
Stayed 1 night in Oct 2024

8/10 Good

Hsiao Wei

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not too bad

It’s a nice central place, the room did smell when we arrived and the bath gel wasn’t filled up - this should be checked before checkin. Other than that, the facilities were functional and there was a nespresso machine with pods provided.
Stayed 2 nights in Sep 2024

8/10 Good

Bevan

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee Hiah

Liked: Cleanliness, staff & service, property conditions & facilities
Every Staff and service is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent parking - but very much first in first served! Very clean and spacious. Will definitely be back :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Most comfy bed. Shower didnt drain properly otherwise was amazing. For the manger, i didnt appreciate the reception calling twice about checking in. It would have been ok but i felt on this occasion the tone was unwelcoming. As a hotels.com gold member , this part could be improved to not feel unwelcome b4 even arriving.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Metrotel in New Plymouth and had a very pleasant experience. The motel is conveniently located in the heart of the city, making it easy to access nearby attractions, restaurants, and shops. The room was clean, modern, and well-maintained. The bed was comfortable, and the amenities provided, such as the flat-screen TV, free Wi-Fi, and kitchenette, added to the convenience of the stay. The bathroom was spotless and stocked with quality toiletries. The staff were friendly and helpful, always ready to assist with any queries or requests. The check-in and check-out process was smooth and efficient. The only minor downside was that the parking area could get a bit crowded, but it was manageable. Overall, the Metrotel offered great value for money and I would definitely consider staying here again on my next visit to New Plymouth. Pros: Central location Clean and modern rooms Friendly and helpful staff Free Wi-Fi and kitchenette Cons: Parking area can be crowded I highly recommend the Metrotel for anyone visiting New Plymouth looking for a comfortable and convenient place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Stayed 1 night in Jun 2024