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The Metrotel Motel

3.0 star property

Photo gallery for The Metrotel Motel

Studio | Balcony
Double or Twin Room, 2 Bedrooms
Studio
Terrace/patio
Double or Twin Room, 2 Bedrooms, Mezzanine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$192
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
22 Gill Street, New Plymouth, 4310
  • Place, Centre City Shopping Centre
    ‪1 min walk‬
  • Place, Wind Wand
    ‪3 min walk‬
  • Place, Pukekura Park
    ‪8 min walk‬
  • Airport, New Plymouth (NPL)
    ‪10 min drive‬

Room options

View all photos for Studio, Accessible

Studio, Accessible

Studio, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(29 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

Queen Studio

  • Sleeps 2

Studio

  • Sleeps 2

Studio - Disability Access

  • Sleeps 2

Standard Family Room

  • Sleeps 4

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4

About the area

New Plymouth

The Metrotel Motel puts you in the heart of New Plymouth, within steps of Centre City Shopping Centre and Coastal Walkway. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and express check-out. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class New Plymouth CBD hotel include Richmond Cottage and Real Tart Gallery.

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.1 km
  • Wind Wand - 3 min walk - 0.3 km
  • Puke Ariki - 5 min walk - 0.4 km
  • Govett-Brewster Art Gallery - 8 min walk - 0.7 km
  • Pukekura Park - 8 min walk - 0.7 km

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪Viet Nom Nom - ‬1 min walk
  • ‪Crowded House Bar & Cafe - ‬3 min walk
  • ‪Toast Cafe @ New World NP - ‬5 min walk
  • ‪Arranged Marriage - ‬3 min walk
  • ‪Aromas Coffee Lounge - ‬4 min walk

About this property

The Metrotel Motel

As a guest of The Metrotel Motel, you'll find a terrace, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. The Metrotel Motel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free.

This 3-star New Plymouth hotel is smoke free.

  • 31 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
The Metrotel Motel offers 31 accommodations with espresso makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

What is the cancellation policy at The Metrotel Motel?

The Metrotel Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metrotel Motel?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 15 Mar 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Metrotel Motel?

Yep, The Metrotel Motel has a free self car park.

Are there any beaches close to The Metrotel Motel?

Yep, The Metrotel Motel is a short 17-minute walk from Fitzroy Beach.

Is The Metrotel Motel family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Metrotel Motel is a hit with families.

Is there a free airport shuttle available at The Metrotel Motel?

No, The Metrotel Motel does not offer an airport shuttle service.

What time are check-in & check-out at The Metrotel Motel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Metrotel Motel?

No, only service animals are allowed.

The Metrotel Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 296 out of 357 reviews
Rating 8 - Good. 48 out of 357 reviews
Rating 6 - Okay. 10 out of 357 reviews
Rating 4 - Poor. 1 out of 357 reviews
Rating 2 - Terrible. 2 out of 357 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Glen n Diane

Liked: Cleanliness, staff & service, amenities
Great staff team. Good sized room, kitchenette has full fridge freezer. The location is handy walking distance to shops, restaurants, Pukekura Park, and the seafront walkway.
Stayed 3 nights in Nov 2025

6/10 Okay

Chee Yang

Stayed 3 nights in Oct 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Amenities
Fabulous room, very comfortable
Stayed 1 night in Oct 2025

8/10 Good

Symon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

T G A Buma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and central

Clean, functional and great location
Stayed 1 night in Sep 2025

8/10 Good

Semiu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Stayed 3 nights in Aug 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a 2 minute walk to the beach front. Right in town. Good parking. Close to restaurants and shops. Felt secure. Rooms are outstanding value for money at £70. Big comfy beds. Excellent climate control in the room. Balcony outside.
Stayed 1 night in Aug 2025

10/10 Excellent

shayne

Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

li ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at midnight with easy self check in , ring the reception easy instruction. We have a present stay. Bonus for the self check in. Would come back for sure
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back.

Repeat stay at this central location. Easy walk to shops, multiple restaurants, supermarkets, beachfront boardwalk and Pukekura Park. Friendly, efficient staff. Spacious room with full-sized fridge, dishwasher, and workable kitchen, huge comfortable bed, and great sized shower in bathroom. Complex has lift, laundry, and electric car charger.
Stayed 2 nights in Jun 2025

8/10 Good

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Very modern with modern amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central city location and near coast.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, well laid out. Large. Great location, with parking. I will return!
Stayed 2 nights in Jun 2025

10/10 Excellent

Welsh

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable repeat stay.

Friendly, helpful staff. Close to shops, restaurants, and short (3 minute) walk to the waterfront and sculptures, and Pukekura Park (20 minute walk). Spacious studio with excellent king-sized bed, spacious shower room, adequate kitchen with a full-sized fridge and pod coffee machine. :) Friendly staff, and we felt warm and comfortable throughout our stay.
Stayed 4 nights in May 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alison

Stayed 3 nights in Apr 2025

8/10 Good

Sophie

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and spacious room. All amenities we needed/wanted.
Stayed 1 night in Apr 2025