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4.9 out of 5

"Amazing hotel in the heart of New Plymouth. Fantastic facilities, friendly staff and nicely decorated rooms. Close to so many great bars and places to ... " More

By a verified traveller on Sun 07 Mar 2021

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Hotel Description

A luxury stay in the heart of New Plymouth awaits you at King and Queen Hotel Suites. Within steps you'll find Govett-Brewster Art Gallery and TSB Showplace. Highlights at this boutique hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 28 individually decorated rooms feature free WiFi, iPod docks, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, free newspapers, free local calls, and in-room massages are available.

Enjoy access to ecotours and free bike rentals. Business travelers can take advantage of a meeting room and a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star New Plymouth CBD hotel include Puke Ariki and Saint Mary's Church.

Left Wing Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$153* Per night/room 21 Mar. - 22 Mar.

Business Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Anniversary Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Henry Suite - 2 bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Victoria Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King and Queen Hotel Suites ratings based on 132 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for King and Queen Hotel Suites

Everyone (93) Couples (31) Family (10)
5 out of 5
Amazing hotel in the heart of New Plymouth. Fantastic facilities, friendly staff and nicely decorated rooms. Close to so many great bars and places to eat and you can do a lot of charge backs and are even given a lot of vouchers to use at many of them. Free parking also. This is one of the best places we have ever stayed at either in New Zealand or internationally. Definitely the place to stay in New Plymouth highly recommended.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

7 Mar. 2021 by Brooklyn

Thank you so much for your review. We are glad you enjoyed your stay and hope to see you again!

5 out of 5
Eaay going professional. Cafe next door and plenty of dining options.great service

Posted by on 13 Feb. 2021

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Comment from Hotel Management

7 Mar. 2021 by Brooklyn

Thank you for your review. We are glad you enjoyed your stay!

5 out of 5
Great location,nice staff and excellent amenities

Posted by on 7 Dec. 2020

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Comment from Hotel Management

10 Dec. 2020 by Sarah

Dear Guest, Thank you for leaving us a review! We are so glad you enjoyed your stay and we hope to welcome you back again soon. Kind Regards, Sarah

3 out of 5
Modern clean well appointed room Ordered a room with sea view got up graded to a better room with no sea view

Posted by , from Auckland on 26 Oct. 2020

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Comment from Hotel Management

29 Oct. 2020 by Sarah MacGregor

Dear Chris, Thank you so much for taking the time to leave us a review. We are so glad you enjoyed your stay with us! We do hope we can welcome you back again in the future. Next time we will definitely pop you into one of our sea view rooms so you can see the hotel from a different perspective. Kind Regards, Sarah MacGregor

5 out of 5
Awesome destination for a relaxing break away . Location is perfect close to town , eating and cycling/ walking tracks. Staff friendly and helpful . Rooms are spacious and clean . Would highly recommend..

Posted by , from Tauranga on 16 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by James Cunningham

Thanks Danielle for the amazing review. Sounds like you had a wonderful trip to New Plymouth. We look forward to having you return in the near future. Regards James Cunningham

5 out of 5

Posted by on 11 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by James Cunningham

Dear Guest, Thank you for the fabulous review. We hope to welcome you back in the near future. Regards James Cunningham

5 out of 5
Great stay bed was really comfy and overall a nice experience. Thanks

Posted by on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by James Cunningham

Dear Guest, Thank you for the wonderful review. We look forward to welcoming you back in the near future.

5 out of 5
Loved the attention to detail in this property lovely decor. Everything so handy to this Hotel.

Posted by , from Mt Maunganui on 5 Jun. 2020

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Comment from Hotel Management

5 Jun. 2020 by Logan Toomer

Hi Leanne, Thank you for review. It was lovely having you stay with us. We hope to see you again soon :) Best wishes, Logan and the team

5 out of 5
Really liked the service. Felt like everyone really cared... especially front desk.ocation was excellent, with everything close by. Restaurants and excellent coffee right next door. Definitely returning....

Posted by on 11 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Logan

Thank you for the feedback. We are glad you enjoyed your stay with us and we hope to see you again soon!

4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by James Cunningham

Dear Guest Thank you for the wonderful review about K&Q We look forward to your return in the near future Regards James Cunningham

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. The luxury King and Queen Hotel Suites also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 4-star New Plymouth hotel is smoke free.

  • 28 guestrooms or units
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: New Plymouth (NPL) (12.1 km / 7.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

King and Queen Hotel Suites offers 28 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

King and Queen Hotel Suites has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 30 for adults, NZD 10 and NZD 30 for children (approximately)
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King & Queen Hotel Suites
  • King & Queen Hotel Suites New Plymouth
  • King Queen Hotel
  • King Queen Suites
  • King Queen Suites New Plymouth
  • King Queen Hotel Suites New Plymouth
  • King Queen Hotel Suites
  • King Queen Suites New Plymouth
  • King and Queen Hotel Suites Hotel
  • King and Queen Hotel Suites New Plymouth
  • King and Queen Hotel Suites Hotel New Plymouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.