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4.4 out of 5

"The hotel needs a major overhall. The bathroom (shower over bath) is too small. Breakfast terrible - saved only by the charming waitress. TV must be o ... " More

By a verified traveller on Mon 06 Jul 2020

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Hotel Description

Plymouth International puts you in the heart of New Plymouth, connected to the convention center and within just a 10-minute stroll of East End Reserve and Fitzroy Beach. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 76 rooms feature free WiFi, coffee/tea makers, and hair dryers. Refrigerators and round-the-clock room service make in-room dining convenient. Phones, irons/ironing boards, and desks are also available.

The restaurant, Orangery Restaurant, serves Modern European cuisine and is open for breakfast and dinner. Enjoy the fitness center, spa tub, and seasonal outdoor swimming pool. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star New Plymouth hotel include Centre City Shopping Centre and Saint Mary's Church.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$81* Per night/room 19 Jul. - 20 Jul.

Plymouth Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plymouth International ratings based on 207 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plymouth International

Everyone (120) Couples (55) Business (4) Family (25)
3 out of 5
The hotel needs a major overhall. The bathroom (shower over bath) is too small. Breakfast terrible - saved only by the charming waitress. TV must be over 10-years old. The picture doesn't fit the screen. Not a pleasant stay. Won't be back.

Posted by , from Wellington NZ on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Chris

Thank you for your comments, please contact Chris directly at Plymouth to follow up

4 out of 5
Good location, check in was easy, clean rooms and plenty of parking.

Posted by on 28 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Chris

Thank you for your comments on our good location

5 out of 5
The bed was comfortable lovely pillows. What I didn’t like the that throw on the beds were dirty should be cleaned after ever guest

Posted by on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Chris

Thanks for your comments we will follow up

3 out of 5
The price was really good, however there was no milk in the fridge :-( Hotel was clean.

Posted by on 31 May 2020

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Comment from Hotel Management

2 Jun. 2020 by Chris

Please just ask we are happy to provide free fresh milk

4 out of 5
the majority of things were good, expect we lost Sky half way through a good movie and it didnt come back before we checked out

Posted by on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Chris

Thanks for your feedback, we will followup on Sky

5 out of 5
Fabulous warm pool, comfortable beds and good view.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Chris

Thanks for the great feedback

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Chris

Thank you for your rating

5 out of 5
Clean, modern and excellent staff........................................................................

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Chris

Thanks for the 5 out of 5 rating

5 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Chris

Thank you for the 5 star rating

4 out of 5
Fantastic staff and service. Just some tiny issues toilet door lock broken and half flush sticking. Otherwise really comfy bed. Fantastic pool and spa. Service excellent couldnt fault the staff.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Chris

Thanks for your feedback we can follow up

Property Features

Plymouth International offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly Plymouth International also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Free self parking is available. This 4-star New Plymouth hotel is smoke free.

  • 76 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: New Plymouth (NPL) (11.1 km / 6.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Orangery Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 21.50 for adults, NZD 10 and NZD 21.50 for children (approximately)
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Plymouth International
  • Quality Plymouth International
  • Quality Inn New Plymouth
  • Quality Hotel International
  • Plymouth International Hotel
  • Plymouth International Hotel
  • Plymouth International New Plymouth
  • Plymouth International Hotel New Plymouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.