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The Devon Hotel A Heritage Hotel

4.0 star property

Photo gallery for The Devon Hotel A Heritage Hotel

Buffet
Lounge
Property entrance
Outdoor pool, a heated pool, pool loungers
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$89
includes taxes & fees
5 Mar - 6 Mar

Explore the area

View map
390 Devon Street East, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Centre City Shopping Centre
    ‪14 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio

King Studio

9.2 out of 10
Wonderful
(34 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio

Queen Studio

9.2 out of 10
Wonderful
(95 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

9.8 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

About the area

New Plymouth

The Devon Hotel A Heritage Hotel puts you in the heart of New Plymouth, within a 20-minute stroll of Fitzroy Beach and Centre City Shopping Centre. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a conference centre and spa services. Buffet breakfast is available daily between 6 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Strandon hotel include Pukekura Park and Wind Wand.

What's nearby

  • East End Reserve - 3 min walk - 0.3 km
  • Fitzroy Beach - 5 min walk - 0.5 km
  • Centre City Shopping Centre - 14 min walk - 1.3 km
  • Pukekura Park - 15 min walk - 1.3 km
  • Bowl of Brooklands - 3 min drive - 2.2 km

Getting around

  • New Plymouth (NPL) - 9 min drive

Restaurants

  • ‪Sun World Chinese Restaurant - ‬13 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Crowded House Bar & Cafe - ‬16 min walk
  • ‪KFC - ‬16 min walk
  • ‪The Federal Store - ‬6 min walk

About this property

The Devon Hotel A Heritage Hotel

The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 1972
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Exterior
Plymouth International
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  • Spa pool
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4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$101
includes taxes & fees
5 Mar - 6 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

Frequently asked questions

What is the cancellation policy at The Devon Hotel A Heritage Hotel?

The Devon Hotel A Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Devon Hotel A Heritage Hotel?

As of 4 Mar 2026, prices found for a 1-night stay for 2 adults at The Devon Hotel A Heritage Hotel on 5 Mar 2026 start from 88.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Devon Hotel A Heritage Hotel?

Yep, The Devon Hotel A Heritage Hotel has a self car park for NZD 30.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Devon Hotel A Heritage Hotel?

Yep, The Devon Hotel A Heritage Hotel is a short 7-minute walk from Fitzroy Beach. Fun beach activities include swimming.

Is there a spa on site at The Devon Hotel A Heritage Hotel?

Yep, there is an onsite spa at The Devon Hotel A Heritage Hotel.

Does The Devon Hotel A Heritage Hotel have a pool?

Yep, and guests love it! The Devon Hotel A Heritage Hotel has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Devon Hotel A Heritage Hotel?

The Devon Hotel A Heritage Hotel features a heated pool, a full-service spa and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

Does The Devon Hotel A Heritage Hotel serve breakfast?

Yep, buffet breakfast is on offer daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at The Devon Hotel A Heritage Hotel?

No, The Devon Hotel A Heritage Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Devon Hotel A Heritage Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Devon Hotel A Heritage Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Devon Hotel A Heritage Hotel?

No, pets are not allowed.

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 47 out of 1009 reviews
Rating 4 - Poor. 9 out of 1009 reviews
Rating 2 - Terrible. 10 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Arlene

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room great has everything you need for a comfortable stay No toaster tho Restaurant great food good prices and the pool and spa are great Very clean nice place to stay Staff friendly and very helpful and lovely
Stayed 2 nights in Feb 2026

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gerald

Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We received a room upgrade , very pleased with this room . Reception staff were very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel tho not a lot of parking
Stayed 2 nights in Dec 2025

8/10 Good

Ted

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was a problem
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Mehboob

Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Megumi

Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

2/10 Terrible

Jenny

Disliked: Staff & service, amenities, property conditions & facilities
I stayed at 12 hotels while in New Zealand and this was the worst. If you are looking for half the amenities at twice the price then you will love this place. Everything points to GREEDY BAD management. I'm wondering if the positive reviews are fake. A note from the cleaner and a useless notebook doesn't even come close to making up for what is lacking. Where to start... -only a double bed and not even comfy! -just one small mirror! every other place provided a full length mirror -terrible lighting - the choice is bright and glaring or pitch dark; there is no in between and no bedside lamp either! what kind of hotel doesn't have a bedside lamp?! -only a few channels on the TV compared to every other place -only a blind on the windows so again it's all or nothing; would it hurt to provide sheer curtains as other places do so that there is a middle option between black out/can't see anything and on full display to the parking lot? -no kitchenette, yet other places provide a full kitchen for far less money -massive pillows that only a giant could use, meaning I had no pillow -be prepared to park 2 blocks away -slippery shower floor -poor water pressure -no freezer compartment in fridge -the bathroom light is the same switch as the SUPER LOUD THROBBING FAN, so you can either be in the pitch dark, or listening to it roar around you -staff seem stressed and no wonder After all the wonderful places I stayed for much less, this was a huge disappointment. Stay somewhere else!
Stayed 1 night in Nov 2025

8/10 Good

WAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has become our go to place to stay in NP.
Stayed 3 nights in Sep 2025

10/10 Excellent

TONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service beds are comfortable place is inviting and it has a good vibe I even send my friends there if they are going that way
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Everything was perfect. I had to have emergency eye surgery in Auckland. I wish I recovered at a place like this compared to the place I had to stay for a week.
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Never even a hello from reception staff throughout our whole stay. Room was very basic. Shower pressure was a dribble and thats being kind. Worst ive had. No toiletries, no crockery or cutlery at all, even a bowl for snacks wouldve been something, bar not open till 4, couldnt even get a juice and was stinking hot outside. Wouldnt stay again. Cleaning needs improvement, filthy lightswitches and surfaces. Pool was cloudy did not look clean either.
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Sep 2025

4/10 Poor

phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was great, nice polished and clean stainless handrails. hotel and bar staff friendly & helpful. disappointed at how many plates were dirty in the clean area, post dishwasher food pieces, and alot of plates still wet. we were the first to arrive for breakfast and i was also disappointed to find hard boiled eggs instead of runny poached eggs. everything else was pretty good but i can see marbles has changed alot over the last year or so, the waiters and kitchen staff has changed. the quality of the food has gone downhill. somebody should be appointed to quality control to keep the previous standards up cheers phil
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a pleasant stay, but breakfast buffet was not plentiful like in pictures on the website.
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2025

6/10 Okay

B

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean and tidy but too noisy and no parking.
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Staff on front desk was very unhelpful re room direction and very unfriendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as I expected from previous experiences at this hotel. Only small downer was lack of cash advancing facility, either ATM or cash-out facility necessitating a walk into town to the nearest ATM machine.
Stayed 1 night in Nov 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room, all the staff we met were amazing.
Stayed 3 nights in Nov 2025