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4.2 out of 5

"Great location close to the town center & waterfront " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Copthorne Hotel Grand Central New Plymouth puts you in the heart of New Plymouth, within steps of Saint Mary's Church and TSB Showplace. Highlights at this hotel include free self parking and a 24-hour fitness center.

All 62 rooms feature TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, minibars, and phones are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of limited parking.

Sights within a 10-minute walk of this 4-star New Plymouth CBD hotel include Govett-Brewster Art Gallery and Observatory.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$93* Per night/room 6 Aug. - 7 Aug.

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Executive Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Grand Central New Plymouth ratings based on 421 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel Grand Central New Plymouth

Everyone (209) Couples (162) Business (4) Family (47)
3 out of 5
Great location close to the town center & waterfront

Posted by on 22 Mar. 2020

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5 out of 5
Staff, reception provided excellent customer service.

Posted by on 22 Mar. 2020

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5 out of 5

Posted by on 21 Mar. 2020

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4 out of 5
Great location, very handy to town and restaurants. Car parking is minimal, beds were very comfortable and the shower pressure was great. I wasn’t so happy that the shower was over a spa bath, we both struggled with the height of the spa to step into the shower, definitely not bath people and would have preferred just a shower. Overall would be happy to stay again.

Posted by on 20 Mar. 2020

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4 out of 5

Posted by on 11 Mar. 2020

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5 out of 5
Brilliant. The staff are friendly and helpful and the room is clean.

Posted by on 5 Mar. 2020

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1 out of 5

Posted by on 1 Mar. 2020

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4 out of 5

Posted by on 29 Feb. 2020

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5 out of 5

Posted by on 22 Feb. 2020

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4 out of 5
Great location but other amenities not as complete as most other Hotels

Posted by on 3 Feb. 2020

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About the Copthorne Hotel Grand Central New Plymouth

Location 42 Powderham Street, New Plymouth, 4310

Property Features

Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 6155 square feet (572 square meters) and includes conference space. The business-friendly Copthorne Hotel Grand Central New Plymouth also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 4-star New Plymouth hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 6155 sq ft of conference space
  • 572 sq m of conference space
  • Built in 1999
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: New Plymouth (NPL) (11.7 km / 7.3 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Grand Central New Plymouth offers 62 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • COPTHORNE GRAND CENTRAL
  • COPTHORNE GRAND CENTRAL New Plymouth
  • COPTHORNE HOTEL GRAND CENTRAL
  • COPTHORNE HOTEL GRAND CENTRAL New Plymouth
  • Copthorne Central New Plymouth
  • Copthorne Hotel Grand Central New Plymouth Hotel
  • Copthorne Hotel Grand Central New Plymouth New Plymouth
  • Copthorne Hotel Grand Central New Plymouth Hotel New Plymouth

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.