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Maison St Charles

3.0 star property
Hotel with an outdoor pool, a quick walk to National World War II Museum

Photo gallery for Maison St Charles

Exterior
Property grounds
Reception
Exterior
Lunch and dinner served, seafood

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Port of New Orleans
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Honeymoon Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suites

1 bedroom, pillow-top beds, in-room safe, desk

Two Bedroom Suites

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

New Orleans

At Maison St Charles you'll be within a 20-minute stroll of National World War II Museum and Ernest N. Morial Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The seafood restaurant, Mr. Eds Seafood, serves seafood and is open for lunch and dinner. Enjoy the gym, Hot tub and pool loungers. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Central City hotel include Bourbon Street and Port of New Orleans.

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Port of New Orleans - 19 min walk - 1.7 km
  • Canal Street - 19 min walk - 1.7 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Avenue Pub - ‬5 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, a quick walk to National World War II Museum
Maison St Charles offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Maison St Charles?

Maison St Charles offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Maison St Charles?

Yep, Maison St Charles has a secured self car park for USD 25.0 per night. Onsite parking is limited.

Does Maison St Charles have a pool?

Maison St Charles has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10 PM.

What makes Maison St Charles a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Maison St Charles.

Does Maison St Charles serve breakfast?

Yep, to-go brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Maison St Charles?

No, Maison St Charles does not offer an airport shuttle service.

Is there a bar or restaurant at Maison St Charles?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Maison St Charles?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

Maison St Charles Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 158 out of 270 reviews
Rating 8 - Good. 59 out of 270 reviews
Rating 6 - Okay. 21 out of 270 reviews
Rating 4 - Poor. 14 out of 270 reviews
Rating 2 - Terrible. 18 out of 270 reviews

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect for home base while visiting. Close to restaurants, street cars, and shopping. Location is safe and secure. Rooms are nice and quiet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chimela

Liked: Property conditions & facilities
Greet Customer Service!
Stayed 1 night in Jun 2025

4/10 Poor

Desmond

Disliked: Cleanliness, amenities, property conditions & facilities
The property staff was cool.but the location is horrible and the rooms was not updated nor was they cleaned properly. Plus the first room i got the main outlet didnt work then the next room smelled like mildew as if there was a bad leak or something, it was trash & a vape pen left inside the drawers from the previous tenants along with the floor veneer was coming up.
Stayed 3 nights in Jun 2025

10/10 Excellent

Missie

Stayed 2 nights in Feb 2025

10/10 Excellent

Rawnie

Business traveller, Travelled with group
Excellent location. Nice courtyard.
Stayed 7 nights in May 2025

10/10 Excellent

Douglas, San Bernardino

Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, comfy, helpful

Maison St. Charles was a great place to stay, especially for the value. While there was a problem with our bathroom, the employees quickly helped and then moved us to a new room. Everyone was helpful and friendly. The pool is great, it is walking distance to the French Quarter, and right on the streetcar line. I would definitely stay here again.
Stayed 4 nights in May 2025

4/10 Poor

martina lang

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This looks more like a road side motel. Room buildings are no connected to lobby. Doors and bathrooms are worn-down. The do not have elevators so you have to bring luggage up the stairs to floors 2 & 3. Don’t expect much service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard, Alexandria

Liked: Cleanliness, property conditions & facilities
Good value for location.
Stayed 1 night in May 2025

2/10 Terrible

Lakeshia Cherise

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the property at all never came to clean or give new towels or anything. They came and threw our trash away in the room the day before check out trash cans were over full. The pictures for the property did no justice flow had pieces of wood missing, floor was creaking. And one of the rooms began to leak from the rain and when we told the front desk they sent a maintenence man with towels to wipe up the water. For $1300 this place was awful and I should have recieved more than $100 deposit back for the room it was a disaster would not recommend this hotel for anyone to stay in.
Stayed 4 nights in May 2025

10/10 Excellent

Haylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very nice rooms. Close to lots of food options. Nice property conditions. Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameish

Travelled with group
Liked: Cleanliness, amenities
Property right on the streetcar line was so convenient It was beautifully kept and maintained with care by the groundskeeper. Security was always around and visibly making rounds. Every staff member was kind and offered suggestions on dining and tours! We had a drainage issue with our tub but that was honestly the only negative and they came to fix that quickly as well. Highly recommend!
Stayed 2 nights in May 2025

6/10 Okay

Anny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had a great stay. I couldn't say one bad thing about this place except for the people at the front desk. The little girl who checked me in had the worst attitude. She was not welcoming and she had her ear buds in. She rolled her eyes alot. I get that this is the "charming attitude" of New Orleans, but when you work in hospitality it's important to be nice and welcoming to your guests. The security guards were also bad. One was just sitting around arguing with a girlfriend. Many of the security were just there to collect a check, they did nothing else. Other than these issues I gotta say that the property grounds were very beautiful and well kept. The rooms were solid and I didn't hear anything and we were right in front of the pool. Also, the street parking was adequate enough for us and the street lights are super bright! I had no problems there.
Stayed 5 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Stephenie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
I'll just love that it was a comfy bed to rest on
Stayed 1 night in May 2025

6/10 Okay

Rachel

Travelled with family, Travelled with group
Disliked: Staff & service

Ok

Front desk staff didn’t seem to want to be helpful. Everyone e else in New Orleans has been except for the staff here. Room lacked lighting and felt oppressive. Beds were comfortable.
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazingly comfortable!! Tv was nice and large. Wish breaded was inclusive though.
Stayed 2 nights in May 2025

10/10 Excellent

Nijereya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ask the way around., but 1 they take card only for $100 deposit once you’re there. They charge $25 for parking
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. Parking was provided. Dining at Mr. Ed's was great/
Stayed 1 night in May 2025

10/10 Excellent

eric, Sarasota

Stayed 1 night in May 2025

10/10 Excellent

eric, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. Especially the front desk personnel. The hotel is very well maintained and everybody cared about your stay. The only minor comment for improvement is the fact that they had a nice desk to setup my laptop but no power outlets anywhere near it. Fortunately my power cord was long enough to stretch across the room. Still 5 stars!!!
Stayed 1 night in May 2025

10/10 Excellent

dick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained. Friendly staff. Awesome breakfast buffet! Comfortable rooms. Safe and quiet. Great hot tub!
Stayed 1 night in May 2025