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Bienville House

3.5 star property
Historic hotel with fitness centre and 24-hour front desk

Photo gallery for Bienville House

Suite (French Quarter)
Lobby
Front of property
Breakfast area
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$212
includes taxes & fees
14 Jan - 15 Jan 2026

Explore the area

View map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)

Highlights

Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(52 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(80 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

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4 Jan - 5 Jan 2026
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About the area

New Orleans

At Bienville House you'll be within a short 5-minute stroll of popular places like Canal Street and Bourbon Street. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include concierge services, a 24-hour front desk and express check-in. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class French Quarter hotel include Mississippi River and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Royal Street - 3 min walk - 0.3 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Mardi Gras - 7 min walk - 0.6 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Tujague's - ‬2 min walk

About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Place d'Armes Hotel
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  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bienville House?

Bienville House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bienville House?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at Bienville House on 14 Jan 2026 start from AU$211.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bienville House?

Yep, Bienville House has secured covered valet parking with in/out privileges for USD 49.83 per night.

Does Bienville House have a pool?

Yep, and guests love it! Bienville House has an outdoor pool. The pool is open 10 AM to 10 PM.

What makes Bienville House a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bienville House.

Is there a free airport shuttle available at Bienville House?

No, Bienville House does not offer an airport shuttle service.

Is there a bar or restaurant at Bienville House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bienville House?

Check-in begins at 4 PM. Check-out time is noon.

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 880 out of 1305 reviews
Rating 8 - Good. 267 out of 1305 reviews
Rating 6 - Okay. 104 out of 1305 reviews
Rating 4 - Poor. 28 out of 1305 reviews
Rating 2 - Terrible. 26 out of 1305 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa Kaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. Staff was very approachable. All our needs were met and location was great.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cyara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, great staff, and amazing location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and lovely staff. Very comfy bed
Stayed 5 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in a great location to get to all the best spots
Stayed 2 nights in Sep 2025

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so helpful and warm, including Andraine, Beverly, Diamond, Jacoby and everyone else.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Molly

Stayed 4 nights in Sep 2025

8/10 Good

Kimberly

Stayed 4 nights in Sep 2025

10/10 Excellent

shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Cody

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was really disappointed with my stay. Check-in was at 4pm, which is exactly when I arrived, but my room was not ready. I was told there were still eight rooms to be cleaned ahead of mine, which completely threw off my evening plans since I had somewhere to be at 5:30. On top of that, check-out was just as frustrating. I called for my car from valet and it took over an hour. In the end, I actually had to walk with the lobby staff to get it myself, which is completely unacceptable for a hotel of this level. Overall, the delays and lack of organization ruined my experience. Definitely not the level of service I expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay. Beverly was a peach
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Especially Cynthia who worked with me to find a room that suited my needs. Great holiday! Will def be back
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

This hotel was so beautiful. We had an event at house of blues and this hotel is directly across the street. The staff were so kind, hotel is easy to get in and out of. Parking is very easy. Hotel was very quiet and the room was huge. Cynthia at the front desk remembered us by name when we checked out, which meant a lot. Parking attendants were kind and attentive. Would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Shirley, Marina

Travelled with family
Disliked: Staff & service
You are required to request room service...we did...nothing was done! In room coffee was not refilled, bathroom not cleaned, bed not made and no towels replaced...we had to down and get two pool towels...pretty rediculous.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean rooms and very comfortable bed we slept like a baby
Stayed 1 night in Sep 2025

8/10 Good

brenda, Rich Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little on the small side
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin Melania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. My only gripes would be that they don’t have a microwave and it got unusually hot at night without seemingly fixable with adjusting the thermostat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much! Highly recommend. Staff was awesome! Diamond was amazing! All the staff was really efficient and friendly!
Stayed 4 nights in Aug 2025

6/10 Okay

Aaron, Winter Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We unfortunately had to change rooms twice due to a cleaning issue and then a maintenance issue. The staff is very friendly and attentive. Overall good stay, but the attention to detail was missing in places.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and in walking distance of one minute to the house of blues. Many shopping and bars close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Absolutely loved this hotel & location. Staff was very helpful & friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sabrina, Humble

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025