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Bienville House

3.5 star property
Historic hotel with fitness centre and 24-hour front desk

Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Lobby
Outdoor pool
Breakfast area

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Pet-friendly
The current price is AU$175
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Designer toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(49 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

At Bienville House you'll be within a short 5-minute stroll of popular places like Canal Street and Bourbon Street. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include concierge services, a 24-hour front desk and express check-in. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this French Quarter hotel include Mississippi River and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Caesars Superdome - 19 min walk - 1.6 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

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  • Pool
  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 3,918 reviews
The price is AU$205
includes taxes & fees
11 Aug - 12 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bienville House?

Bienville House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bienville House?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Bienville House on 12 Aug 2025 start from AU$174.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bienville House?

Yep, Bienville House has secured covered valet parking with in/out privileges for USD 49.83 per night.

Does Bienville House have a pool?

Yep, and guests love it! Bienville House has an outdoor pool. The pool is open 10 AM to 10 PM.

What makes Bienville House a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bienville House.

Is there a free airport shuttle available at Bienville House?

No, Bienville House does not offer an airport shuttle service.

Is there a bar or restaurant at Bienville House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bienville House?

Check-in begins at 4 PM. Check-out time is noon.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 817 out of 1194 reviews
Rating 8 - Good. 239 out of 1194 reviews
Rating 6 - Okay. 90 out of 1194 reviews
Rating 4 - Poor. 26 out of 1194 reviews
Rating 2 - Terrible. 22 out of 1194 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tahnaira

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing. The reviews made me nervous but our shower pressure and temperature were fine. We had a superior king room with a balcony which gave the
Stayed 4 nights in Apr 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great surprise. It was spotless, the staff were friendly and helpful and location was perfect for walking, attractions and Bourbon Street. We would definitely return. So clean... even the lobby bathroom!!
Stayed 3 nights in Apr 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Small rooms, not a comfortable bed, no water pressure in shower or sink. Old hotel and it smells like it. Don’t let the fact that some rooms have balcony’s, barely 2 people fit out on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, staff was very friendly and helpful. Hotel location was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tristen

Liked: Cleanliness, staff & service, property conditions & facilities
In town for Jazzfest and so glad to have chosen Bienville House. Beverly, Adrience and Carmen welcomed me like I was an old friend, and the rooms and grounds are just stunning. There's a tiki bar and you are steps away from the shuttles. Koi Therapy is also within blocks in case you want a foot or full body massage after all that walking. Southern Candy makers is right next door and they even make lemon pralines. You even get access to their sister property Hotel Monteleone- the one with the rotating carousel bar you saw in Girl's Trip. You will be glad for this surprisingly quiet sanctuary after your NOLA adventures. Bonus-rideshare is quick here and you are out of the French Quarter quickly from this location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, however, I stayed in one of several rooms located near the service elevator. The "ding" from the service elevator started very early each morning, and one morning, it woke me up at 3 am. I don't know if this was the staff using the elevator, or a guest who used the elevator despite the sign saying for staff only.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandra, Mobile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Cynthia was so wonderful, kind & helpful. When we plan another trip, we will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
So close to Bourbon st yet very quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed its history, its decor, the bar, the bed was a bit of elegance with the high bed posts and I felt safe there. Our vehicle was parked and protected as well. PJ’s coffee in our room. A New Orleans flare to it. Cordial people there. Nice setting areas inside and outside as well. Nice pool too . Tiki bar was unique. We loved it!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was not with this property but with Expedia who screwed up my reservation and when I went to check in they said they didn't have a reservation for me. I had my written confirmation and they checked me in saying they would research the problem to see what happened. Turned out that Expedia had booked dates different from what was on my confirmation. That is very stressful.
Stayed 2 nights in Apr 2025

8/10 Good

Jan

Stayed 3 nights in Apr 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in French Quarter, shares rec facilities with Hotel Monteleone , loved our own private patio. Room AC cold and quiet. There is train noise early mornings.
Stayed 4 nights in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but a little small
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for what you get….simply paying for the location. Room was clean but not what I consider a “deluxe king”. The floors creaked, the bathroom was tiny and the walls were very thin. The staff was not super helpful and thru charge for a late checkout and will not let you pay to leave your car parked past checkout. So ridiculous- for what we paid for the room, an hour late check out should not have been an issue. Definitely will not be back here. Plenty of other hotels in the area with a good location as well, with better service.
Stayed 1 night in Apr 2025

6/10 Okay

Lori

Travelled with partner
Liked: Staff & service
I enjoyed the lovely balcony on the room and the excellent location. The toilet in our bathroom struggled to work (never did) and the hallways were a bit tired in appearance, but decent trade offs for location.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Loved this small hotel with a great location and very quiet. Recently renovated, comfortable beds and a nice bathroom. Each room has a large patio area in front of the room.
Stayed 3 nights in Apr 2025

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Orleans charm

Loved our stay.. the hotel is beautiful and it’s a plus that a restaurant was connected. The location was perfect for us
Stayed 1 night in Apr 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel. Loved our room. Excellent location. Safe and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

I love this hotel! It was so beautiful and the decor and design was so charming and unique! The location was absolutely perfect because everything was within walking distance! No need to drive or take the trolley anywhere. I will definitely stay here again!
Stayed 3 nights in Apr 2025