2/10 Terrible
ashwin
Travelled with family
28 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start off this resort is mentioned as Beach Resort and Hotel, this resort is not at a beach but 5-8 minutes drive to nearby beach. Front day agent didnt acknowledge me upon checking in but was on the phone during checking in and out, I had to tell her t that i was running late and she needed to check me out.
The room condition itself was absolutely nasty, outdated and dirty from bedding to shower to kitchen and more. This resort is just there to make money without the consequences consider for customers or health for paying customers.
I also show a report on the front desk that a local vendor came out to spray for bed bugs “what” you kidding me so now I may have been in contact with bedbugs and carrying it around with me. This is unacceptable.
Consider bedbugs I’ll never go to this resort but rather pay more money and go elsewhere.
Note to owner of this resort, consider remodeling your resort and updating rooms and train your team in service, I don’t blame how the service was conducted but this is how they were train which is lack of training and acknowledged customers.
In conclusion, you won’t need my name as I won’t be coming back here, however consider the statement above.
ashwin
Stayed 3 nights in Mar 2025