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Hotel Description

A family-friendly stay in Nadi awaits you at Mercure Nadi. You'll be 2.1 km (1.3 mi) from Wailoaloa Beach and 2.2 km (1.3 mi) from Namaka Market. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant.

You can enjoy LCD TVs with cable channels, and all 85 rooms feature balconies, WiFi and wired Internet. Fridges and room service make in-room dining convenient. Coffee/tea makers, in-room childcare and hairdryers are also available.

A relaxing day at Tiare Spa can include massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Rokete, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool and pool loungers as well as access to parasailing. Additionally, you'll find WiFi in public areas, a conference centre and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 15-minute drive of this 3.5-star Nadi hotel include Port Denarau and Port Denarau Marina.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$80* Per night/room 4 Nov. - 5 Nov.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Nadi ratings based on 123 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Nadi

Everyone (69) Couples (36) Family (17)
3 out of 5
Location This place is run down and it needs a facelift

Posted by on 16 Oct. 2019

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3 out of 5
Average with rundown facilities, The air conditioner wasn’t working probably

Posted by on 14 Oct. 2019

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5 out of 5
Great value for money, nice pool area, nice seating area around pool and restaurant, night entertainment/ singing. Great location, short walk to supermarket, chemist, bakery, restaurants.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Lusi

Dear Guest, Thanks for taking the time to share your feedback of Mercure Nadi. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards Lusiana

5 out of 5
Very relaxing nice pool surrounds Would stay there sgain

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Lusi

Dear S, Thanks for taking the time to share your feedback of Mercure Nadi. We take pride in giving outstanding service to every guest and we're overjoyed to recieve your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards Lusiana

4 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

20 May 2019 by Lusi

Bula! Thank you for your review. Very happy that you enjoyed your stay and we hope to welcome you back again at the Mercure Nadi soon. Thank you and kind regards, Lusiana Tavai Assistant Manager

2 out of 5
Air conditioning wasn't working and it was hot and humid. Made sleeping difficult. The pillows on the bed had seen better days. At least the staff were friendly.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by Anna

Bula Anonymous,Thank you for your review and found our staff to be friendly. The Air condition issue you have mentioned have been resolved and I am sorry that this was an issue during your stay.I have forward your room experience to the housekeeper and her team to be aware of. We hope you will return to give us the opportunity to change your perception of our guest service. Regards Anna Rabaka Assistant Manager

2 out of 5
Did not reflect the quality and expectation of Mercure brand name. Poorly maintained. Aircons not working, had to change room 3 times. Poor cleanliness and appears urgent up keep required. Mercure should review use of its brand name to safeguard reputation.

Posted by on 10 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Anna

Bula Krish,Thank you for your review, Please allow me to express my sincere apologies. We have addressed the issues mentioned in your review to our relevant Managers and their team. The team has several procedures and supervisory checks to ensure the above issues do not occur. Thank you again for taking the time to provide constructive feedback, we hope to welcome you back to the hotel in the near future. Regards Anna Rabaka Assistant Manager

1 out of 5
Bad experience when we first arrived went to pull the curtain and the whole thing fell down. Then they changed our room. Next day had to wait a whole day for more towels as son was sick. No one came till afternoon then next day asked for room service as son was sick on bed sheets etc. went out whole day to give enough time and came back to room not done then had to wait another 2 hours to get done so we cancelled our last night and wanted a refund they advised need to let you know and they will confirm when you ask them so please can we get a refund as didn’t stay last night. Manager on the night 1 Jan approved this

Posted by on 9 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Anna

Bula Anonymous,Thank you for proving feedback on your recent stay at the Mercure Nadi Hotel. We would like to express our sincere apologies for your room experience. I can assure you that we take your comments very seriously and I will do my very best to have these issues rectified as soon as possible. We would love to show you in the future that we can provide a good guest experience. Regards Anna Rabaka Assistant Manager

5 out of 5
Hotel is in a central location. Has great staff who are extremely helpful.

Posted by on 29 Dec. 2018

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Comment from Hotel Management

12 Jan. 2019 by Anna

Bula Anonymous,Thank you for sharing your Mercure Nadi experience. I will share your feedback with our team and I am sure your feedback will serve as encouragement to all our staff. We surely look forward to seeing you back at the Mercure Nadi. Regards Anna Rabaka Assistant Manager

1 out of 5
Pathetic hotel. Never ever ever stay in this hotel, we booked for 9 nights and it was non refundable, in 9 days we changed 5 rooms. 1st room was so dirty that i was like a you serious, bedsheet had marks, aircon wasnt working, they gave us 2nd room, same problem, aircon worked for half day then stopped, they gave us another room, thank god aircon was working, but was dirty, bath tub had scuff marks, hand basen had black stain marks. Even though it was like that we said its ok, we went out shopping and came back there flood in the room, water was coming from the ceiling, aircon pipe blowed up.😡they said they have to change us to the otjer room, 4th room same problem, aircon not working, bed sheets were dirty, we were shifting was stuffs with my 7 months old baby from one room to the other, we were shifted on the 5 th room , aircon was working little bit and hotel staff gave us fan to manage and said the owners of the hotel arent doing any maintance thats why all this happening with most guests, staffs were helpless as they couldnt do anything. I asked for my refund on the 1st and 2nd day but they said its non refundable. In the swiming pool most locals comes and swim as well. More locals swim there then the people stay in the hotel. I paid $1100 australian dollars for that piece of shit hotel and spoiled my holiday, which i collected the money for 3 years for my small family. Never ever staying in that hotel . Please stay away from this hotel. Its worse than pathetic.

Posted by , from Pakenham on 28 Dec. 2018

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Comment from Hotel Management

12 Jan. 2019 by Anna

Bula Saheed,Thank you for providing us with a review of your stay. Please accept my sincere apologies if your experience did not meet your expectations. We strive to provide our guests a superior stay experience therefore your feedback is very important to us. Please rest assured we have reviewed your concerns and I have addressed them with the relevant Managers as we work on avenues to improve guest satisfaction. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Vinaka and Regards Anna Rabaka Assistant Manager

About the Mercure Nadi

Location Queens Road, Nadi,

Property Features

Mercure Nadi offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a kids' pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Tour or ticket assistance, gift shops/news stands, and a garden are also featured at the family-friendly Mercure Nadi. A roundtrip airport shuttle is free (available at scheduled times). Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nadi hotel.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Nadi offers 85 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. 32-inch LCD televisions come with cable channels. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Rokete – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled times during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for FJD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • Number of children who can stay for free – 10

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: FJD 100.00 per night (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: FJD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: FJD 11.25 per hour (rates may vary)
  • Fee for wired Internet in public areas: FJD 37.50 per hour (rates may vary)
  • Late check-out fee: FJD 90.00 (subject to availability)
  • Rollaway bed fee: FJD 60.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Nadi
  • Mercure Nadi
  • Nadi Mercure
  • Accor Nadi
  • Mercure Nadi Fiji
  • Mercure Nadi Hotel Nadi
  • Mercure Nadi Hotel
  • Mercure Nadi Nadi
  • Mercure Nadi Hotel
  • Mercure Nadi Hotel Nadi

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.wotif.com/Nadi-Hotels-Mercure-Nadi.h24967-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.