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3.7 out of 5

"The staff were super friendly and the tour desk they have there was super helpful! Hopefully you get to meet sala! She’s amazing " More

By a verified traveller on Wed 01 Feb 2023

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Hotel Description

A family-friendly stay in Nadi awaits you at Mercure Nadi. You'll be 2.1 km (1.3 mi) from Wailoaloa Beach and 2.6 km (1.6 mi) from Namaka Market. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

A day of pampering at Tiare Spa can include massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, Rokete, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to parasailing. Additionally, you'll find WiFi in public areas, a conference center, and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Nadi hotel, you'll be 8.8 km (5.5 mi) from Port Denarau Marina and 9.3 km (5.8 mi) from Port Denarau.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$135* Per night/room 2 Nov. - 3 Nov.

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Nadi ratings based on 135 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Nadi

Everyone (76) Couples (36) Family (19)
2 out of 5
There are a few points that I feel this hotel could fix to get a 4 star rating - wifi is very bad and you have to get a new code every day. - no hot water for showers - we booked for 4 people but always get two towels - we had two rooms and , one the lights didnot work and the other shower head didn’t work .. - the toilet door keep falling off , and has no lock inside . - breakfast is not bad but always the same stuff . - need a new chef as the pizza are not tasty .. - air con only goes one speed , very high or off , that’s it . - the building itself needs a coat of paint as it looks like has been run down , I do feel the gardens are well taken care off. - TV is the room shows no single The most disappointing part for me is wifi , having kids with us we need to keep them entertained and as a business owner I couldn’t even check my email ..

Posted by on 21 Jun. 2023

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Comment from Hotel Management

21 Jun. 2023 by Team Mercure Nadi

Bula Vinaka Ritesh, Thank you for taking out your time to post a review. On behalf of our entire team at Mercure Nadi, we sincerely apologize for not been able to live up to your expectation this time. I have reviewed the details of your feedback and spoken to the relevant Managers as we address the concerns you have highlighted with the absolute desire to deliver positive guest stay experiences and work on avenues to prevent any future occurrence.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future. Vinaka, Team Mercure Nadi

4 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

4 Jun. 2023 by Team Mercure Nadi

Bula Vinaka Belinda, Thank you for taking out your time to post this review. We are glad to hear that you had an enjoyable stay with us at Mercure Nadi. Look forward to welcoming you back soon. Vinaka, Team Mercure Nadi

5 out of 5
The staff were super friendly and the tour desk they have there was super helpful! Hopefully you get to meet sala! She’s amazing

Posted by , from Shepparton on 1 Feb. 2023

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Comment from Hotel Management

2 Feb. 2023 by Team Mercure Nadi

Bula Vinaka Dakota,Thank you for taking out your time to post this review. We are glad to hear that you enjoyed your stay with us. Look forward to welcoming you back soon. Vinaka,Team Mercure Nadi

2 out of 5
The double bed delux room was way smaller than the photo.The bathroom layout was bad.The breakfast area need some aircon and some sort of screen for the flies.

Posted by on 16 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by Team Mercure Nadi

Bula Vinaka Rakesh, Thank you for your review. Our sincere apologies if you found the room smaller than the photos. All our rooms sizes are updated correctly on the websites which is the actual size of the rooms. We have taken your feedback onboard and will surely look at avenues on improving accordingly. Vinaka,Team Mercure Nadi

3 out of 5

Posted by on 9 Jan. 2023

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Comment from Hotel Management

6 Mar. 2023 by Team Mercure Nadi

Bula Vinaka Shuangyi, Thank you for your review. Look forward to welcoming you back soon. Vinaka,Team Mercure Nadi

4 out of 5
Its nice to live as per your budget.

Posted by on 25 Dec. 2022

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Comment from Hotel Management

27 Dec. 2022 by Team Mercure Nadi

Bula Vinaka Dinesh, Thank you for taking out your time to post this review. We are glad to hear that you enjoyed yours stay with and look forward to welcoming you back soon. Vinaka,Team Mercure Nadi

5 out of 5
It was a peaceful environment surrounding the premises, and the people were very kind hearted.

Posted by on 28 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by Team Mercure Nadi

Bula Vinaka Parwinder, Thank you for taking out your time to post this review. We are glad to hear that you had an enjoyable stay with us at Mercure Nadi. Look forward to welcoming you back soon. Vinaka, Team Mercure Nadi

1 out of 5
It was a terrible experience as the room, the wasnt working and the bathroom door was sliding as i got stuck inside. There wasn't a hairdryer either. Upon complaining, we were given another room but the bathroom drain was blocked. Very bad experience overall.

Posted by on 24 Oct. 2022

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Comment from Hotel Management

25 Oct. 2022 by Team Mercure Nadi

Bula Vinaka Shaneel,Thank you for providing us feedback on your recent stay.On behalf of the team at Mercure Nadi, I would like to convey our sincere apologies for the inconvenience caused. I can assure you, the hotel prides itself on its level of service and to hear of your experience is very disappointing. I have reviewed your feedback with the Management Team and shared your concerns.Please be rest assured that we are taking the appropriate measures to address this matter and all our efforts are concentrated in preventing any future occurrences.We truly appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the not too distant future.Vinaka,Team Mercure Nadi

4 out of 5
I liked the price of the hotel, the convenience of the location and the feeling of security while at the hotel

Posted by on 13 Oct. 2022

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Comment from Hotel Management

13 Oct. 2022 by Team Mercure Nadi

Bula Vinaka Henry,Thank you for taking out your time to post this review.We are glad to hear that you enjoyed the location and found the property safe for your travel needs. Look forward to welcoming you back. Vinaka,Team Mercure Nadi

4 out of 5
Easy check in, room clean & comfortable. We arrived late & kitchen was closed, however the staff made us beautiful fish & chips & brought it to our room. Nice hot cooked breakfast Vinaka

Posted by on 13 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Team Mercure Nadi

Bula Vinaka Kylie, Thank you for taking out your time to post this review. We are glad to hear that you had an enjoyable stay with us at Mercure Nadi. Look forward to welcoming you back soon. Vinaka, Team Mercure Nadi

About the Mercure Nadi

Location Queens Road, Nadi,

Property Features

Mercure Nadi offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the family-friendly Mercure Nadi. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Nadi hotel.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1973
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mercure Nadi offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Rokete - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for FJD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Children stay free
  • Number of children who can stay for free – 10
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: FJD 100.00 per night (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately FJD 30.00 per person
  • Fee for in-room wireless Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: FJD 11.25 per hour (rates may vary)
  • Fee for wired Internet in public areas: FJD 37.50 per hour (rates may vary)
  • Late check-out fee: FJD 90.00 (subject to availability)
  • Rollaway bed fee: FJD 60.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Nadi
  • Mercure Nadi
  • Nadi Mercure
  • Accor Nadi
  • Mercure Nadi Fiji
  • Mercure Nadi Hotel Nadi
  • Mercure Nadi Hotel
  • Mercure Nadi Nadi
  • Mercure Nadi Hotel
  • Mercure Nadi Hotel Nadi
  • Mercure Nadi CFC Certified

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.