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3.7 out of 5

"Balcony door won’t open. Food not worth buying. Good environment. Nice clean place. We have to call many time to have room service done. " More

By a verified traveller on Fri 31 Jan 2020

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Hotel Description

A family-friendly stay in Nadi awaits you at Mercure Nadi. You'll be 2.1 km (1.3 mi) from Wailoaloa Beach and 2.2 km (1.3 mi) from Namaka Market. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy LCD TVs with cable channels, and all 85 rooms feature balconies, WiFi, and wired Internet. Refrigerators and room service make in-room dining convenient. Coffee/tea makers, in-room childcare, and hair dryers are also available.

A day of pampering at Tiare Spa can include massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, Rokete, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to parasailing. Additionally, you'll find WiFi in public areas, a conference center, and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Within a 15-minute drive of this 3.5-star Nadi hotel, attractions include Port Denarau and Port Denarau Marina.

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Nadi ratings based on 127 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Nadi

Everyone (69) Couples (37) Family (19)
3 out of 5
Balcony door won’t open. Food not worth buying. Good environment. Nice clean place. We have to call many time to have room service done.

Posted by on 31 Jan. 2020

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4 out of 5
The staff were extremely helpful when I booked at the last moment due to travelling problems The hotel is really well located to shops, cinema , bars and restaurants. The hotel is bit dated, but is well maintained and clean . Staff service is the highlight. One disappointing issue, I got charged for the airport shuttle/taxi which is was told was free.

Posted by on 7 Jan. 2020

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4 out of 5
The convenience of where the property is situated was exactly what I needed and the lovely staff and restaurant. Food in the restaurant was excellent and the staff was amazing. The rooms are looking old and tired and definitely could use a refurbishment and a coat of paint. The room was clean and tidy and for what I needed comfortable but it definitely had seen better days.

Posted by on 25 Nov. 2019

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2 out of 5
The hotel is old and run down. The internet photos are very deceiving. Drinks and food expensive for what I would rate a 2-3 star resort. No free wifi which was disappointing, I’ve travelled around the world and never had to pay for wifi even at our Airbnb in Pacific Harbour Fiji we had free wifi. Our hotel balcony railing was dangerous with yellow tape, it looked like caution tape indicating not to go onto the balcony!!! This hotel needs a good renovation. Sorry but wouldn’t stay there again until it’s improved!

Posted by on 3 Nov. 2019

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3 out of 5
Location This place is run down and it needs a facelift

Posted by on 16 Oct. 2019

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3 out of 5
Average with rundown facilities, The air conditioner wasn’t working probably

Posted by on 14 Oct. 2019

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5 out of 5
Great value for money, nice pool area, nice seating area around pool and restaurant, night entertainment/ singing. Great location, short walk to supermarket, chemist, bakery, restaurants.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Lusi

Dear Guest, Thanks for taking the time to share your feedback of Mercure Nadi. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards Lusiana

5 out of 5
Very relaxing nice pool surrounds Would stay there sgain

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Lusi

Dear S, Thanks for taking the time to share your feedback of Mercure Nadi. We take pride in giving outstanding service to every guest and we're overjoyed to recieve your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards Lusiana

4 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

20 May 2019 by Lusi

Bula! Thank you for your review. Very happy that you enjoyed your stay and we hope to welcome you back again at the Mercure Nadi soon. Thank you and kind regards, Lusiana Tavai Assistant Manager

2 out of 5
Air conditioning wasn't working and it was hot and humid. Made sleeping difficult. The pillows on the bed had seen better days. At least the staff were friendly.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by Anna

Bula Anonymous,Thank you for your review and found our staff to be friendly. The Air condition issue you have mentioned have been resolved and I am sorry that this was an issue during your stay.I have forward your room experience to the housekeeper and her team to be aware of. We hope you will return to give us the opportunity to change your perception of our guest service. Regards Anna Rabaka Assistant Manager

About the Mercure Nadi

Location Queens Road, Nadi,

Property Features

Mercure Nadi offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the family-friendly Mercure Nadi. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Nadi hotel.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Nadi Intl. Airport (NAN) (5.2 km / 3.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Nadi offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. This Nadi hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Rokete - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 6:00 AM to 8:30 PM. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 6:00 AM to 8:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for FJD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 10
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: FJD 100.00 per night (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: FJD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: FJD 11.25 per hour (rates may vary)
  • Fee for wired Internet in public areas: FJD 37.50 per hour (rates may vary)
  • Late check-out fee: FJD 90.00 (subject to availability)
  • Rollaway bed fee: FJD 60.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Nadi
  • Mercure Nadi
  • Nadi Mercure
  • Accor Nadi
  • Mercure Nadi Fiji
  • Mercure Nadi Hotel Nadi
  • Mercure Nadi Hotel
  • Mercure Nadi Nadi
  • Mercure Nadi Hotel
  • Mercure Nadi Hotel Nadi

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.