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Sofitel Fiji Resort And Spa

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Sofitel Fiji Resort And Spa

2 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Luxury Room, 1 King Bed (Beach Club Access) | View from room
Premium bedding, in-room safe, desk, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
The current price is AU$468
includes taxes & fees
1 May - 2 May

Explore the area

Map
Beachfront, Denarau Island, Nadi
  • Denarau Beach
    ‪5 min walk‬
  • Port Denarau Marina
    ‪11 min walk‬
  • Port Denarau
    ‪11 min walk‬
  • Nadi (NAN-Nadi Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed (Imperial)

Suite, 1 King Bed (Imperial)

Suite, 1 King Bed (Imperial)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Renovated in 2020
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Opera)

Suite, 1 King Bed (Opera)

Suite, 1 King Bed (Opera)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Renovated in 2020
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Beach Club Plus Access)

Luxury Room, 1 King Bed (Beach Club Plus Access)

Luxury Room, 1 King Bed (Beach Club Plus Access)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Renovated in 2020
Premium bedding
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2020
Premium bedding
  • Partial ocean view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (1 Queen bed, 2 tier Bunk Bed)

Family Room (1 Queen bed, 2 tier Bunk Bed)

Family Room (1 Queen bed, 2 tier Bunk Bed)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2020
Premium bedding
  • Partial ocean view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Renovated in 2020
Premium bedding
Private bathroom
  • Partial ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed (Beach Club Access)

Luxury Room, 1 King Bed (Beach Club Access)

Luxury Room, 1 King Bed (Beach Club Access)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Renovated in 2020
Premium bedding
  • Partial ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Renovated in 2020
Premium bedding
Private bathroom
  • Partial ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Luxury - 1 Queen Bed, 2 tier Bunk Bed)

Family Room (Luxury - 1 Queen Bed, 2 tier Bunk Bed)

Family Room (Luxury - 1 Queen Bed, 2 tier Bunk Bed)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2020
Premium bedding
  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Bunk Beds

About the area

Nadi

A luxury stay in Nadi awaits you at Sofitel Fiji Resort And Spa. Within just a 15-minute stroll, you'll find popular places like Port Denarau and Port Denarau Marina. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Sofitel Spa & Salon can include massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Bazaar Kitchen & Bar, is open for breakfast and dinner. Suka Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site nightclub and gym. 8611 square feet (800 square metres) of event facilities include 10 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this 5-property class Nadi resort include Wailoaloa Beach and Namaka Market.
View more Resorts in NadiOpens in a new window

What's nearby

  • Denarau Beach - 5 min walk - 0.5 km
  • Sheraton Denarau Golf and Racquet Club - 7 min walk - 0.6 km
  • Denarau Golf and Racquet Club - 11 min walk - 1.0 km
  • Port Denarau Marina - 11 min walk - 1.0 km
  • Port Denarau - 11 min walk - 1.0 km

Getting around

  • Nadi (NAN-Nadi Intl.) - 22 min drive

Restaurants

  • ‪Mamacita's - ‬17 min walk
  • ‪28G - ‬10 min walk
  • ‪Koro (Hilton Hotel Adults Beachclub) - ‬7 min walk
  • ‪Nuku Restaurant - ‬6 min walk
  • ‪Lulu Bar Cafe Restaurant - ‬12 min walk

About this property

Sofitel Fiji Resort And Spa

Luxury resort on the beach, with 2 outdoor pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Sofitel Fiji Resort And Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a children's club, a children's pool and a hot tub. Self parking and valet parking are free. A complete renovation of Sofitel Fiji Resort And Spa was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Nadi resort.

  • 298 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Sofitel Fiji Resort And Spa offers 298 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa & Salon has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi

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4.3 out of 5, Excellent, 1,085 reviews
The price is AU$342
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: FJD 52 per person
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bazaar Kitchen & Bar
  • La Parisienne
  • Solis Restaurant
  • Suka Bar
  • Waitui Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach club
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Paddleboard
  • Parasailing
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,611 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Fiji Resort And Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 52 per person
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fiji Sofitel
Fiji Sofitel Resort
Sofitel Fiji
Sofitel Fiji Resort
Sofitel Resort
Sofitel Resort Fiji
Sofitel Fiji Resort Nadi
Sofitel Fiji Nadi
Sofitel Fiji Resort Spa

Frequently asked questions

What is the cancellation policy at Sofitel Fiji Resort And Spa?

Sofitel Fiji Resort And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Fiji Resort And Spa?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Sofitel Fiji Resort And Spa on 1 May 2025 start from AU$468.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Fiji Resort And Spa?

Yep, Sofitel Fiji Resort And Spa has a free self car park and free valet parking.

Are there any beaches close to Sofitel Fiji Resort And Spa?

The closest beach to Sofitel Fiji Resort And Spa is Wailoaloa Beach (4.9 km).

Is there a spa on site at Sofitel Fiji Resort And Spa?

Yep, Sofitel Spa & Salon is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Sofitel Fiji Resort And Spa have a pool?

Sofitel Fiji Resort And Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Sofitel Fiji Resort And Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofitel Fiji Resort And Spa?

Sofitel Fiji Resort And Spa features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Sofitel Fiji Resort And Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Fiji Resort And Spa.

Is Sofitel Fiji Resort And Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Sofitel Fiji Resort And Spa is a hit with families.

Does Sofitel Fiji Resort And Spa serve breakfast?

Yeah, our guests are hooked on the buffet brekkie here! Served daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofitel Fiji Resort And Spa?

No, Sofitel Fiji Resort And Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Fiji Resort And Spa?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Sofitel Fiji Resort And Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sofitel Fiji Resort And Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Sofitel Fiji Resort And Spa?

There is a golf course next to Sofitel Fiji Resort And Spa.

Sofitel Fiji Resort And Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sagar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Woo il

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Gavin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for ‘impressive’ then stay here. From initial greet to departure the experIence was excellent. As an aside, if you have mobility challenges, a buggy is only a call away to get you from venue to accommodation.
Stayed 1 night in Jan 2025

6/10 Okay

Nirlep Smarjitkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon requestung late check out they told us it won't be any issue but to confirm with manager on the day of check out to see what time we could keep room until (need to be at airport at 6pm). On check out day, I asked them to confirm what time I can stay in the room until, I was told to pay $500 to pay till 5pm check out. Obviously some money was required for late check out, but $500 is ludicrous for up to 6 extra hours, particularly since we stay at Sofitel both times visiting Fiji & when travelling in Australia (including in the last 3 months). Plus, we would have also been buying food & beverages from the facility during this time (we spent $1500 AUD in food/Bev over the previous days at the hotel). Obviously, we declined to pay $500 and instead booked another hotel (Radisson Blu) for the 6 hours. We are quite disappointed in the handling of this issue and will reconsider where we arrange our future friend gatherings in Fiji.
Stayed 5 nights in Jan 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha facility and staff were excellent and up to what I expect from Sofitel. However the food and beverage choices were not. Disappointed with dinner choices on the menus and breakfast was average.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dionne

Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh Mason

Stayed 9 nights in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
If you stay on the mainland in Fiji, this is great because it is close to the airport and the marina. From the marina, we took two boat trips to other islands. One was the Whale Tail full day excursion which we highly recommend. Breakfast was included and outstanding. Food at the restaurant was outstanding. This is a family friendly hotel. If you are traveling for a romantic getaway, pay extra to stay in the all adult “beach club” side. Well worth it
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well presented in all areas. The staff were all fabulous and all so cheerful and friendly. The only downside was no playpark for my 2 year old who couldn't go to the kids club with me, only if accompanied by a nanny.
Stayed 10 nights in Dec 2024

10/10 Excellent

Sweet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly stadd
Stayed 2 nights in Dec 2024

10/10 Excellent

Supaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 5 loves it so much at Sofitel. The kids enjoyed the pool and adult loves spending time at beach side during the day. Location is convenient to get around. 7 days there was so memorable.
Stayed 7 nights in Dec 2024

8/10 Good

Anj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night club onsite was handy!
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with Fiji and the Sofitel. Staff/ Service and food was a real standout.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa Jane, Forde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest most welcoming staff I have ever experienced
Stayed 6 nights in Nov 2024

10/10 Excellent

susan

Stayed 5 nights in Dec 2024

10/10 Excellent

Bevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Sofitel and we loved it, the staff made us welcome from the time we arrived. Its a beautiful place
Stayed 6 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at this hotel from the moment we arrived to the moment we left. The hospitality and service was incredible, staff are incrediblely invested in making sure you feel at home and that you feel relaxed for your total stay. We stayed in the adult section and thar was incredible. Staff come around with wet towels, mocktails and water during the day, cabanas are free, bars by the pool are incredible. 11/10 trip. Thank you thank you thank you!! Will be returning lots of more friends and family to this resort only!!
Stayed 5 nights in Dec 2024

4/10 Poor

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I had two really bad experiences at this hotel. There was this staff Ashika who works at Bazaar who started reprimanding another staff at the cash station when I told her I would be paying for the additional guest by card. She told the staff in front of my family not to just let pple in who are not booked through the app online. And she asked the staff to check thoroughly so I gave this Ashika a piece of my mind about how she should attend to these meetings in mornings briefing as opposed to when the customer is paying. She said she was sorry only because she understood her mistake but it shows the lack of training of floor staff by the hotel
Stayed 3 nights in Dec 2024

8/10 Good

Dana

Stayed 4 nights in Nov 2024

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities

Very hard to see the sea

Our room was advertised as Partial Sea View but it was very hard to actually see the sea. I hate dishonesty in descriptions. I have uploaded the photo and the water you can see (just) is the pool. Everything else about the room is fine, except that my wife found that the bed is hard. There is a good housekeeping turn-down and lots of good teas in the room but unfortunately, only instant coffee.
Stayed 1 night in Dec 2024