See all properties
Save

Novotel Nadi

4.0 star property
Family-friendly hotel with full-service spa and golf course

Photo gallery for Novotel Nadi

Outdoor pool, free pool cabanas, pool umbrellas
Exterior
1 bedroom, minibar, in-room safe, individually furnished
Exterior
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Spa
  • Gym
The current price is AU$266
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Namaka Hill, Nadi
  • Port Denarau Marina
  • Namaka Market
    ‪3 min drive‬
  • Wailoaloa Beach
    ‪9 min drive‬
  • Nadi (NAN-Nadi Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 34 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Multiple Beds

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room, Multiple Beds

7.4 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds (Deluxe)

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Room, Multiple Beds (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(12 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the area

Nadi

A family-friendly stay in Nadi awaits you at Novotel Nadi. You'll be 13.1 km (8.1 mi) from Port Denarau Marina and 13.5 km (8.4 mi) from Port Denarau. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering at Tiara Spa can include massages, body wraps and mani/pedis. The restaurant, Talei Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court and free pool cabanas. 1636 square feet (152 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Nadi hotel include Wailoaloa Beach and Vuda Point Marina.

What's nearby

  • Namaka Market - 3 min drive - 2.3 km
  • Zip Fiji - 6 min drive - 3.2 km
  • Wailoaloa Beach - 9 min drive - 7.0 km
  • Sabeto Hot Springs and Mud Pool - 13 min drive - 9.3 km
  • Port Denarau - 16 min drive - 15.5 km

Getting around

  • Nadi (NAN-Nadi Intl.) - 4 min drive

About this property

Novotel Nadi

Family-friendly hotel with full-service spa and golf course
Novotel Nadi offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1636 square feet (152 square metres) and includes a conference centre. An outdoor pool, a 24-hour fitness centre, and spa services are also featured at the family-friendly Novotel Nadi. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nadi hotel.

  • 127 guestrooms or units
  • 2 levels
  • 7 buildings
  • Conference rooms
  • 1636 sq ft of conference space
  • 152 sq. m of conference space
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Nadi offers 127 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas. Televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nadi hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Tiara Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English

Similar properties

Outdoor pool, pool loungers

Tokatoka Resort Hotel

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.0 out of 5, Very good, 1,013 reviews
The price is AU$158
includes taxes & fees
2 Sept - 3 Sept
Tokatoka Resort Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (FJD 40 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (FJD 37.50 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: FJD 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Talei Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Golf course
  • Golf driving range
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,636 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Nadi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for FJD 60.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 32 per person
  • Fee for in-room wireless Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: FJD 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: FJD 37.50 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: FJD 37.50 per 24-hour period (rates may vary)
  • Rollaway bed fee: FJD 60.00 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nadi Novotel
Novotel Hotel Nadi
Novotel Nadi
Novotel Nadi Hotel
Fiji Mocambo
Novotel Nadi Fiji
Novotel Nadi Hotel Nadi
Novotel Nadi Nadi
Novotel Nadi Hotel
Novotel Nadi Hotel Nadi

Frequently asked questions

What is the cancellation policy at Novotel Nadi?

Novotel Nadi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Nadi?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel Nadi on 14 Sept 2025 start from AU$266.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Nadi?

Yep, Novotel Nadi has a free self car park.

Are there any beaches close to Novotel Nadi?

The closest beach to Novotel Nadi is Wailoaloa Beach (4.5 km).

Is there a spa on site at Novotel Nadi?

Yep, Tiara Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Novotel Nadi have a pool?

Novotel Nadi has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Novotel Nadi?

Novotel Nadi features a full-service spa, an outdoor pool and free pool cabanas.

What makes Novotel Nadi a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Nadi.

Is Novotel Nadi family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Nadi is a hit with families.

Does Novotel Nadi serve breakfast?

Yep, buffet brekkie is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Novotel Nadi?

No, Novotel Nadi does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Nadi?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Nadi?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Nadi?

No, pets and service animals are not allowed.

Novotel Nadi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 233 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 228 out of 1002 reviews
Rating 4 - Poor. 102 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I was very disappointed with this hotel. Not up to the Novotel standard. The rooms are very dated and old from the 70s. I felt a bit ripped off. Staff are lovely.
Stayed 1 night in May 2025

4/10 Poor

Tammie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dark, dingy and run down. The property definitely needs upgrades. We also requested a handicap accessible room. We were put on the bottom floor that you had to go up and down a series of winding ramps. Not handicap friendly.
Stayed 2 nights in May 2025

8/10 Good

PUSHPANJALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 8 nights in May 2025

6/10 Okay

Shabina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff but the rooms looked like they need a facelift. Room was old. Bath tub and accessories looked old.
Stayed 2 nights in May 2025

6/10 Okay

Shaik

Stayed 5 nights in Apr 2025

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinaka for your service with a smile.
Stayed 1 night in Apr 2025

10/10 Excellent

Archana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Apr 2025

8/10 Good

Ravin

Stayed 2 nights in Apr 2025

4/10 Poor

SUBHASCHANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We would firstly like to extend our Thanks to Mr Sevoki (Reception Manager) who took the time out to come and talk to us about our check in debacle caused by the reception staff during our stay. Whilst we do appreciate his efforts of an apology on behalf of his staff members, we still feel that this was an avoidable, unfortunate and unnecessary incident to have occurred. We were looking forward to our hassle free relaxing overnight stay at the Novotel Nadi. Our check in should’ve been a very straightforward process, since we didn’t request any additional upgrades/changes just expected to be provided with the room which we’d paid for, but rather it turned out to be a great hassle and inconvenience for us. We were sneakily given a downgraded room without being informed of such a change. When we called from this hotel room to advise of the error, no apologies were forthcoming from the receptionist and we were told to allow them 10 minutes to remedy the issue and we’d receive a call back. Even after 10 minutes of waiting in the 1 Bedded room, there wasn’t a call back so we had to call them ourselves to get the update, and were informed that they’re still working on readying up our actual room. In the meantime we informed them that we’d be having lunch at the Hotel restaurant. Even after our meal (now 2 hours had lapsed from our check in time) we made our way back to reception to see what the situation was with our room, only to be met with unbothered staff
Stayed 1 night in Apr 2025

8/10 Good

RITESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Bharath

Stayed 1 night in Mar 2025

8/10 Good

Rita

Stayed 6 nights in Dec 2024

6/10 Okay

Rita

Travelled with group
Liked: Staff & service
The property is overdue for a facelift. The decor is outdated and appliances need to change especially the TV and phones. The hotel staff are very friendly though.
Stayed 2 nights in Mar 2025

8/10 Good

Antonio

Travelled with partner
Liked: Staff & service, amenities
Close proximity to airport. Staff are very friendly and provide excellent service. Room/pool needs some updating & maintenance. Air Conditioning/Musty room.
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Stayed 3 nights in Feb 2025

4/10 Poor

Fazeel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel hasn’t been updated for 10 years. Food and service lacks attention. Could not get a basic cocktail due to not having liquor.
Stayed 12 nights in Jan 2025

8/10 Good

Saso

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, only in for a night. Free breakfast was good too.
Stayed 1 night in Jan 2025

6/10 Okay

Marcus, Mount Annan

Travelled with partner
Liked: Cleanliness, staff & service
Our stay in general was quite pleasant. The rooms were adequately spacious and clean. Bathrooms need upgrade and ongoing maintenance as it appeared 'tired'. The hotel facilities were well maintained for a hotel of its age. The food was incredibly tasty. Full compliments to the Chef and kitchen staff! During our stay however, there was a clear and present issue with mosquitoes around the main areas of the hotel. Being attacked by mosquitoes prevented us from enjoying the outdoor dining/bar area and from being able to enjoy the balcony that came with our room. That was probably the only disappointing part of our stay. However, all in all, a pleasant stay, great food, wonderful Staff and conveniently close to the International Airport. Vinaka!
Stayed 1 night in Dec 2024

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was so clean and beautiful and very reasonably priced! The food was great and the facilities were very relaxing!
Stayed 3 nights in Jan 2025

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were only 2 things we liked about this hotel: 1. A good restaurant 2. Close proximity to the airport. However, overall, we have been left with a sour taste in our mouth and a bitter end to our time in Fiji. We were incredibly disappointed with our stay at Novotel Nadi and agree with other reviews suggesting a 2 star would better reflect this hotel. We had booked a superior double room with multiple beds. However, the room we ended up with did not match that description. The room was crawling with ants near the bed, by the tea station, and through the bathroom. The room was dirty - notably toilet, bath and floors did not look clean. The room was dark and stunk of cigarette smoke. The bed was uncomfortable, and the pillows were in effect lumpy pillow cases. If you have booked here a warning that they may attempt to overcharge you for the room. On arrival, it was acknowledged that we had paid in advance via Expedia, and we were advised a FJD100 hold would be charged to our card for any damages. On check out after a comedy of misunderstandings, they charged an additional FJD113.50 after misleading me to believe they needed my card to refund the original hold. The hotel was then reluctant to refund either transaction until we could prove that we had already paid (despite, I'm sure their system showing the settled account). Our taxi driver who had witnessed the interaction told us we are not the first people he's seen impacted by this. Avoid at all costs!

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Positives - great friendly staff. Delicious buffet breakfasts. Relaxing grounds. However, the buildings need a lot of maintenance - leaks, decaying timber, bubbling/flaking paint everywhere etc... Our room was also quite run down. All the furniture had swollen from historic water damage, and some were shedding sawdust. The fridge was missing a leg, so it rocked every time we opened it. The kettle was odd as it turned itself off and then automatically on again so my wife burnt her hand on the handle - had to switch it off at the wall. One of the desk lights was temperamental. The exterior screen door was very difficult to operate due to worn tracks. One of the chair legs was not even so rocked when sitting in it. The sliding door to the toilet was stuck on the tracks, so difficult to operate. Inferior finishing work in the tiled bathroom. Ultimately, we were disappointed with the quality of the room as it was our 25th wedding anniversary trip that we had booked to Vanuatu, but then we had to make a last-minute change to Fiji due to the Vanuatu earthquake. We had been to Fiji previously in other resort accommodation that was much better quality, so I guess our expectations were too high, but for the price, I thought it should have been better.
Stayed 10 nights in Dec 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Beautiful well-maintained grounds. Lovely hotel surroundings. Proximity to airport, local shopping centre. Great stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Kamoe

Travelled with partner
Liked: Staff & service
up keeping was good however rooms highly needed upgrades
Stayed 1 night in Jan 2025

4/10 Poor

Harata

Travelled with family and small children
Liked: Staff & service
This is our second time staying with Novotel. Highlights were the friendly staff five stars rated for that. Down side was I had already paid my room through Expedia, a day later after checking out my credit card was charged another night. I attempted to make contact, response was slow but I understand it’s busy during the Christmas season. I’m still yet waiting on the refund to be processed.
Stayed 1 night in Dec 2024