6/10 Okay
Amy G.
3 Sept 2025
This property has the potential to be great with a little TLC and attention to detail. The pictures accurately represent what the rooms look like however the furniture feels incredibly cheap and uncomfortable. The resort and the room had lots of little things that needed repair. The resort offers nice amenities and is fun for kids. Positives-Multiple pools, with lots of seating. The kids loved the pool area.-The staff was super friendly and helpful. They replaced broken items promptly.-The beach is beautiful. -The resort was quiet; we did not experience any noise issues during our stay. -The resort is conveniently located. Lots of places to eat and things to do within a short drive.Cons-The room had a roach problem. We even found a hitchhiker in our food bag on the car ride home. -The beds were very firm and not supportive. My back was not happy. -The toaster did not work, the freezer was frozen shut, and the frying pans were unusable because the Teflon was peeling. -The beach umbrella rental service takes up the prime spots on the beach. Only a con if you plan on setting up your own umbrella. To add insult to injury most of the chairs and umbrellas were unused during our stay and just taking up space. -Cracked/missing tiles in the pool. -Water slide was not open consistently. They were having staffing issues the week we were there. -Concierge is actually condo sales. Don't bother unless you want to go to a presentation for your discounts.
Amy G.
Stayed 7 nights in Aug 2025
