4/10 Poor
Verified traveller
Travelled with family
25 Feb 2024
No real title
Was charged twice for staying one night. Requested to speak with someone about it when I checked in, front desk clerk said it would be rectified by the morning and that the morning clerk would have all the information for me, that I just needed to ask. The morning front desk clerk had no idea what I was talking about. She didn’t want to speak with me about anything, just nodded, handed me my receipt and walked away. Very disappointing that no one wants to help. No one wants to put forth any effort to handle this issue.
All of that said, hotel was nice. Room was fine. Pool is outside with no access from inside the hotel. Lots of homeless gathering just the other side of the pool fence. Lots of bugs and snails in the pool and hot tub. No towels at the pool, must bring your room towels. We didn’t have breakfast so, no comments on that. This hotel is at the end of a dead end road with a very popular fast food restaurant at the beginning of the road. Trying to get around that proves to be quite difficult.
Verified traveller
Stayed 1 night in Feb 2024