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Miami Marriott Biscayne Bay

4.0 star property

Photo gallery for Miami Marriott Biscayne Bay

Presidential Suite, 1 Bedroom, Bay View
Lounge
Exterior
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Air-conditioning
The current price is AU$312
includes taxes & fees
27 May - 28 May

Explore the area

View map
1633 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪6 min walk‬
  • Place, Phillip and Patricia Frost Museum of Science
    ‪10 min walk‬
  • Place, Kaseya Center
    ‪18 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(29 reviews)
  • Bay view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Bay View

Presidential Suite, 1 Bedroom, Bay View

Presidential Suite, 1 Bedroom, Bay View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony, Bay View

9.4 out of 10
Exceptional
(11 reviews)
  • Bay view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Balcony, City View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Balcony, City View)

9.0 out of 10
Wonderful
(64 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Bay View

8.8 out of 10
Excellent
(16 reviews)
  • Bay view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Balcony, City View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Balcony, City View)

9.2 out of 10
Wonderful
(95 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Bay View (Hearing Accessible)

  • Bay view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Bay View

Junior Suite, 2 Queen Beds, Bay View

Junior Suite, 2 Queen Beds, Bay View

  • Bay view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

9.0 out of 10
Wonderful
(13 reviews)
  • Bay view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Pool View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Pool View)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace, Poolside

Room, 2 Queen Beds, Terrace, Poolside

Room, 2 Queen Beds, Terrace, Poolside

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Pool View)

Outdoor pool, open 9:00 AM to 8:00 PM, pool cabanas (surcharge)

Room, 1 King Bed (Pool View)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony, Bay View

9.2 out of 10
Wonderful
(11 reviews)
  • Bay view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Poolside

Room, 1 King Bed, Terrace, Poolside

Room, 1 King Bed, Terrace, Poolside

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Bay View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Miami

Miami Marriott Biscayne Bay puts you in the heart of Miami, within a 20-minute stroll of popular places like Kaseya Center and Bayside Marketplace. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Gold Coast Kitchen, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, pool cabanas and pool loungers. 9237 square feet (858 square metres) of event facilities include 25 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. There's also valet parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 4-property class Downtown Miami hotel, attractions include Downtown Miami Shopping District and Bayfront Park.

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 6 min walk - 0.5 km
  • Perez Art Museum Miami - 9 min walk - 0.8 km
  • Phillip and Patricia Frost Museum of Science - 10 min walk - 0.9 km
  • Kaseya Center - 18 min walk - 1.6 km
  • Bayside Marketplace - 20 min walk - 1.7 km

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 9 min drive
  • Miami International Airport (MIA) - 21 min drive

Restaurants

  • ‪Opera Cafe - ‬3 min walk
  • ‪Casadonna - ‬4 min walk
  • ‪Sky Coffee Buenos Aires - ‬7 min walk
  • ‪Primos Restaurant/Lounge - ‬4 min walk
  • ‪Pura Vida - ‬4 min walk

About this property

Miami Marriott Biscayne Bay

Miami Marriott Biscayne Bay offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 25 meeting rooms. Event space at this hotel measures 9237 square feet (858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Miami Marriott Biscayne Bay. Parking is available for a fee.

This 4-star Miami hotel is smoke free.

  • 600 guestrooms or units
  • 31 levels
  • 9237 sq ft of conference space
  • 858 sq. m of conference space
  • Built in 1983
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Miami Marriott Biscayne Bay offers 600 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gold Coast Kitchen
  • The Market

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 25 meeting rooms
  • 9,237 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height counter and sink (68 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.55 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 50 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 65 (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Marriott
Marriott Biscayne
Marriott Biscayne Hotel
Marriott Biscayne Hotel Miami Bay
Marriott Miami Bay
Marriott Miami Biscayne Bay
Marriott Miami Biscayne Bay Hotel
Miami Marriott Biscayne Bay Hotel Miami
Marriott Biscayne Bay Hotel
Marriott Biscayne Bay
Miami Marriott Biscayne Bay Hotel
Marriott Miami
Miami Marriott Biscayne Miami
Miami Marriott Biscayne Bay Hotel
Miami Marriott Biscayne Bay Miami
Miami Marriott Biscayne Bay Hotel Miami

Frequently asked questions

What is the cancellation policy at Miami Marriott Biscayne Bay?

Miami Marriott Biscayne Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Miami Marriott Biscayne Bay?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Miami Marriott Biscayne Bay on 27 May 2026 start from AU$312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Miami Marriott Biscayne Bay?

Yep, Miami Marriott Biscayne Bay has a self car park with in/out privileges for USD 45 per day. A self car park is also available, for a fee.

Are there any beaches close to Miami Marriott Biscayne Bay?

The closest beach to Miami Marriott Biscayne Bay is Miami Beach Beaches (5.9 km).

Does Miami Marriott Biscayne Bay have a pool?

Miami Marriott Biscayne Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM.

What makes Miami Marriott Biscayne Bay a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Miami Marriott Biscayne Bay.

Is Miami Marriott Biscayne Bay family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Miami Marriott Biscayne Bay is a hit with families.

Does Miami Marriott Biscayne Bay serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Miami Marriott Biscayne Bay?

No, Miami Marriott Biscayne Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Miami Marriott Biscayne Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Miami Marriott Biscayne Bay?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Miami Marriott Biscayne Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1147 reviews
Rating 8 - Good. 180 out of 1147 reviews
Rating 6 - Okay. 101 out of 1147 reviews
Rating 4 - Poor. 39 out of 1147 reviews
Rating 2 - Terrible. 59 out of 1147 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

4/10 Poor

SHANTILAL, Orlando

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
NO toiletry provided . No Facial tissue. No hair cap, No tooth brush and toothpaste
Stayed 1 night in Jan 2026

8/10 Good

Charity

Stayed 1 night in Jan 2026

2/10 Terrible

Carolina

Stayed 7 nights in Jan 2026

10/10 Excellent

richard l

Stayed 2 nights in Jan 2026

2/10 Terrible

Abigail

Stayed 1 night in Jan 2026

2/10 Terrible

Rachel

Disliked: Staff & service, amenities
something else
Stayed 2 nights in Jan 2026

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly and helpful staff. Spent a quiet relaxing afternoon at pool.
Stayed 6 nights in Jan 2026

10/10 Excellent

Xueying

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 2 nights in Jan 2026

4/10 Poor

Storm Exteriors

Travelled with family
Liked: Amenities
Disliked: Staff & service
Really disappointed by this property. Sat in lobby until room was available after 7pm and paid for an upgraded room, but was given a room viewing the building next door. Spoke to manager at the desk, but she said she had no available options. Really expected more from our stay.
Stayed 1 night in Dec 2025

6/10 Okay

Elana

Travelled with family
Liked: Property conditions & facilities
The room was very tight and lakes a functional design. For example, the table was very large and there was no dresser and only two chairs (whereas the room is designed to accommodate 4 guests). The bathroom didn't have hooks or bars to hang the towels after the shower. The staff didn't refresh the supplies such as towels, tea bags and sugar (we had to ask each time). We asked more than once to clean the floor but it wasn't. The pool was freezing and not heated and there was no heated indoor pool either. Just to mention a few issues.
Stayed 6 nights in Dec 2025

6/10 Okay

Arron

Stayed 1 night in Dec 2025

2/10 Terrible

Pamela

We were snowed into Newark nj and our flight was canceled. By the time we arrived in Florida we had missed both check-in and check out. I notified the hotel immediately but they refused to refund for this situation which was not my fault So I will NEVER book there again. The room fee with surcharges etc was over $750 which feels like a lot to lose because of a snowstorm I couldn’t control
Stayed 1 night in Dec 2025

8/10 Good

Flora

Stayed 4 nights in Dec 2025

10/10 Excellent

Alberto, Miami

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Aylin

Stayed 1 night in Dec 2025

10/10 Excellent

Shelagh

Stayed 1 night in Dec 2025

10/10 Excellent

Luz

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with lots of amenities.
Stayed 1 night in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
There was a rude guest that put it in line in front of everyone because he felt entitled. But Richard at the front desk was more than accommodating when it became our turn. He apologized and offered us a free breakfast. Room was clean and dinner at the hotel restaurant and breakfast in the concierge level was amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Sindy

Stayed 2 nights in Dec 2025

4/10 Poor

Nicole

Liked: Cleanliness
Disliked: Staff & service
The support of the staff was lacking did not say they was taking money out of the $150 incidental fee when I receive my money back I only receive $113 and some change. I felt like they should’ve told me if they was taken something out of it because of amenities.
Stayed 1 night in Dec 2025