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Hampton Inn & Suites Miami/Brickell-Downtown

3.5 star property
Hotel with 3 restaurants, a short walk to Brickell City Centre

Photo gallery for Hampton Inn & Suites Miami/Brickell-Downtown

Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas, pool loungers
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
3 restaurants, lunch, dinner, brunch served; Asian cuisine

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$246
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
50 Sw 12th Street, Miami, FL, 33130
  • Brickell City Centre
    ‪8 min walk‬
  • Kaseya Center
    ‪3 min drive‬
  • Bayside Marketplace
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(395 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(250 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Studio Suite, Non-smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Beds Studio Suite, Non-smoking

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Elite Studio, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Elite Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Studio, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Elite Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Elite Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Elite Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio, Non Smoking (2 Queen and sofa bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Elite Studio, Non Smoking (2 Queen and sofa bed)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility Access Roll in Shower, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Mobility Access Roll in Shower, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Miami

Hampton Inn & Suites Miami/Brickell-Downtown places you in the centre of Miami, within just a 15-minute stroll of popular places like Brickell City Centre and Downtown Miami Shopping District. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free buffet breakfast. .The restaurant, 3 Chefs, serves Asian cuisine and is open for lunch and dinner. Batch is the hotel's own gastropub. Enjoy the 24-hour gym, Hot tub, free pool cabanas and pool loungers. 3800 square feet (353 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is available daily between 6 AM and 10 AM. There's also self parking, along with the convenience of a cruise terminal shuttle. .Attractions within a 30-minute walk of this 3.5-property class Downtown Miami hotel include Bayside Marketplace and Bayfront Park.

What's nearby

  • Brickell City Centre - 8 min walk - 0.7 km
  • Bayfront Park - 17 min walk - 1.4 km
  • Kaseya Center - 3 min drive - 3.1 km
  • Bayside Marketplace - 3 min drive - 3.0 km
  • Port of Miami - 4 min drive - 4.0 km

Getting around

  • Brickell Metromover Station - 1 min walk
  • Hialeah Market Station - 11 min drive
  • Miami International Airport (MIA) - 23 min drive

Restaurants

  • ‪Pura Vida Miami - ‬2 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬3 min walk
  • ‪Fi'lia - ‬3 min walk
  • ‪RedBar Brickell - ‬5 min walk
  • ‪Coyo Taco - ‬1 min walk

About this property

Hampton Inn & Suites Miami/Brickell-Downtown

Hotel with 3 restaurants, a short walk to Brickell City Centre
Hampton Inn & Suites Miami/Brickell-Downtown offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Hampton Inn & Suites Miami/Brickell-Downtown. For a fee, parking is available.

This 3.5-star Miami hotel is smoke free.

  • 221 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • 3800 sq ft of conference space
  • 353 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hampton Inn & Suites Miami/Brickell-Downtown offers 221 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 39-inch LED televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered parking on site (USD 39 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 3 Chefs
  • Batch
  • Lobby bar
  • Sergio's Cuban

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Covered self-parking fee: USD 39 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Miami/Brickell-Downtown
Hampton Inn Miami/Brickell-Downtown Hotel
Hampton Inn Miami/Brickell-Downtown Hotel Miami
Hampton Inn Miami/Brickell-Downtown Miami
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn Hilton Miami Brickell Downtown Hotel
Hampton Inn Hilton Brickell Hotel
Hampton Inn Hilton Miami Brickell Downtown Hotel
Hampton Inn Hilton Miami Brickell Downtown
Hotel Hampton Inn & Suites by Hilton Miami Brickell Downtown
Hampton Inn & Suites by Hilton Miami Brickell Downtown Miami
Hampton Inn Suites by Hilton Miami Brickell Downtown
Hampton Inn Suites Miami/Brickell Downtown
Hampton Inn Hilton Hotel
Hampton Inn Hilton
Hampton Hilton Miami Brickell
Hampton Inn Suites Miami/Brickell Downtown
Hampton Inn Suites Miami/Brickell Downtown FL

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Miami/Brickell-Downtown?

Hampton Inn & Suites Miami/Brickell-Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Miami/Brickell-Downtown?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Miami/Brickell-Downtown on 4 Aug 2025 start from AU$246.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Miami/Brickell-Downtown?

Yep, Hampton Inn & Suites Miami/Brickell-Downtown has a secured covered self car park with in/out privileges for USD 39 per night.

Are there any beaches close to Hampton Inn & Suites Miami/Brickell-Downtown?

The closest beach to Hampton Inn & Suites Miami/Brickell-Downtown is Miami Beach Beaches (7.6 km).

Does Hampton Inn & Suites Miami/Brickell-Downtown have a pool?

Yep, and guests love it! Hampton Inn & Suites Miami/Brickell-Downtown has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Hampton Inn & Suites Miami/Brickell-Downtown?

Hampton Inn & Suites Miami/Brickell-Downtown features an outdoor pool, free pool cabanas and 1 hot tub.

Is Hampton Inn & Suites Miami/Brickell-Downtown family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Miami/Brickell-Downtown is a hit with families.

Does Hampton Inn & Suites Miami/Brickell-Downtown serve breakfast?

Yep, our travelers give top marks to the free buffet breakfast here! Available daily from 6 AM to 10 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Miami/Brickell-Downtown?

No, Hampton Inn & Suites Miami/Brickell-Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Miami/Brickell-Downtown?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hampton Inn & Suites Miami/Brickell-Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hampton Inn & Suites Miami/Brickell-Downtown?

No, only service animals are allowed.

Hampton Inn & Suites Miami/Brickell-Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3271 out of 4268 reviews
Rating 8 - Good. 664 out of 4268 reviews
Rating 6 - Okay. 194 out of 4268 reviews
Rating 4 - Poor. 59 out of 4268 reviews
Rating 2 - Terrible. 80 out of 4268 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank it was great stay , very nice staffed
Stayed 2 nights in Apr 2025

6/10 Okay

Sheryl

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we arrived, the registration person, with "Manager" on her badge, did not ask me for my Hilton Honors number. I saw that another white family was given a bag of drinks, which prompted me to tell the reservationist that I was a Hilton Honors member. Secondly, this same person did not ask us when we wanted our room cleaned, and we assumed it would be daily until the housekeeper informed us we were on the list for every other day. Additionally, my daughter went downstairs to get breakfast while I was getting ready for the day. She forgot the room key and asked for another key. The Hispanic person at the desk treated her as though she were a criminal and stated that she would need to call security and have them escort her to the room. She called me from her cell phone in tears as this had never happened to us. Usually the reservationist calls up to the room and gets permission, but this did not happen until several minutes later, when two Haitian reservationists finally called up to the room. By this time, I was furious and was not nice to them, which upset my daughter. I was unaware of the identity of the person who informed her that they needed to call security to escort her to the room; however, my daughter later informed me that it was a Hispanic woman wearing a trainee badge on her lapel. Finally, when I was checking out, a Black elderly reservationist from out of nowhere asked me if I had gotten the job that I came to Miami to interview for. We never spoke.
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hunter

Stayed 1 night in Apr 2025

10/10 Excellent

Thuong

Liked: Property conditions & facilities
I will come back again.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine, Cerritos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walkable to many dining options and shopping.
Stayed 1 night in Apr 2025

6/10 Okay

Mikhail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in process was an absolute nightmare. Had to wait almost 30 mins with no kind of apology from staff for the wait. When we passed by later that day the check in line had stretched to almost 15 people but this seems to be norm because they still only had 2 staff members working
Stayed 1 night in Apr 2025

10/10 Excellent

Allex

Stayed 2 nights in Apr 2025

8/10 Good

Randi

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dry nice
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JusTina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night before our Cruise

Wonderful hotel, very friendly staff, quick check-in and out. We hit breakfast at a super busy time so had to hunt to find a table. Decent variety of options: bagels, toast, croissants, make your own waffles, yogurt, eggs, potatoes, and sausage (no bacon). I would definitely recommend this hotel. Great location, felt safe to walk down the street. Publix and Walgreens are close by if you forgot anything. Plus public transportation a block away where you can ride the metro mover for free and can go to Bayside Marketplace. It is the perfect place to stay the night before a cruise. Shuttle service to the port can be arranged with the concierge $8-$10 per person
Stayed 1 night in Apr 2025

8/10 Good

Rosa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed here for 2 nights. Perfect for stay and go. Loud kids running around banging doors I had to call the front desk a couple times. Jose was very Friday the front desk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Quick overnight before cruise. Pleasant location, offered 3rd party transportation to cruise port.
Stayed 1 night in Feb 2025

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel; clean. The issue was there was a massive line for check-in, with only two staff members. And then the staff members would take 10 to 15 minutes to check each guest in
Stayed 1 night in Apr 2025

10/10 Excellent

Dayron

Liked: Cleanliness
good
Stayed 3 nights in Mar 2025

8/10 Good

trina, hollis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One of tge elevators didn't work and it really affected our say. It took so long to do anything in the hotel because you had to wait so long. The breakfast was good standard free breakfast it was the sa same every day
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Sharon

Stayed 1 night in Apr 2025