Grand Beach Hotel

4.0 star property
On beach with 3 outdoor pools, near Miami Beach Boardwalk

Photo gallery for Grand Beach Hotel

Enjoy a tranquil ocean view from this serene balcony, featuring a table for two, comfortable chairs, and a beautiful floral arrangement.
Relax by the serene pool surrounded by lush greenery and palm trees.
Relax in a spacious room with a large bed, a smaller bed, and a seating area, offering a city view.
Enjoy meals in a cozy dining area with a central table and comfortable seating.
Relax under the shade of a beach umbrella, surrounded by tropical touches and the soothing sound of the sea.

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Room service
The current price is AU$421
includes taxes & fees
20 Aug - 21 Aug

Explore the area

Map
4835 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪12 min walk‬
  • Miami Beach Boardwalk
    ‪4 min drive‬
  • Miami Beach Convention Center
    ‪5 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Accessible, Bay View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Bay Front)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Pool View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - king
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View

8.8 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - king
Egyptian cotton bed sheets
Premium bedding
Down duvet
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Partial Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Sofa bed - double
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Partial Ocean View

7.4 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Oceanfront

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Bay View

7.4 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Bay Front)

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Oceanfront

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Suite, 2 Bedrooms (Bay Front)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • Bay view
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Bay View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (Bay Front)

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Miami Beach

At Grand Beach Hotel you'll be within just a 15-minute stroll of popular places like Fontainebleau and Miami Beach Beaches. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 bars/lounges and a restaurant. .The restaurant, Chez Gaston, is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the 2 hot tubs and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .This 4-property class Mid Beach hotel is 2.7 km (1.7 mi) from Miami Beach Boardwalk and 3.5 km (2.1 mi) from Collins Avenue Shopping Area.

What's nearby

  • Fontainebleau - 12 min walk - 1.1 km
  • Miami Beach Boardwalk - 4 min drive - 2.4 km
  • Miami Beach Convention Center - 5 min drive - 3.5 km
  • Collins Avenue Shopping Area - 5 min drive - 3.5 km
  • Lincoln Road Mall - 6 min drive - 4.4 km

Getting around

  • Eleventh Street Metromover Station - 12 min drive
  • Hialeah Market Station - 15 min drive
  • Miami International Airport (MIA) - 22 min drive

Restaurants

  • ‪Liv - ‬12 min walk
  • ‪Soho Beach House - ‬14 min walk
  • ‪Eden Roc Miami Beach - ‬8 min walk
  • ‪Cecconi's Miami - ‬14 min walk
  • ‪Bleau Bar - ‬10 min walk

About this property

Grand Beach Hotel

On beach with 3 outdoor pools, near Miami Beach Boardwalk
Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Grand Beach Hotel and enjoy amenities such as a 24-hour fitness centre.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

This 4-star Miami Beach hotel is smoke free.

  • 1 building
  • 430 guestrooms or units
  • 20 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2009
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Grand Beach Hotel offers 430 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, bathrobes and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chez Gaston

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Designer stores
  • Library
  • Playground

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Resort fee: USD 66.12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beach Grand Hotel
Grand Beach
Grand Beach Hotel
Grand Beach Hotel Miami Beach
Grand Beach Miami Beach
Grand Beach Hotel Hotel
Grand Beach Hotel Miami Beach
Grand Beach Hotel Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Grand Beach Hotel?

Grand Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Beach Hotel?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Beach Hotel on 20 Aug 2025 start from AU$318.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Beach Hotel?

Yep, Grand Beach Hotel has valet parking with in/out privileges for USD 49 per night.

Are there any beaches close to Grand Beach Hotel?

Yep, Grand Beach Hotel is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Grand Beach Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Grand Beach Hotel have a pool?

Yep, and guests love it! Grand Beach Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Beach Hotel?

Grand Beach Hotel features 3 outdoor pools, 2 hot tubs and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Beach Hotel a romantic place to stay?

Beach cabanas and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Beach Hotel.

Is Grand Beach Hotel family-friendly?

You bet! With amenities such as a playground and 3 outdoor pools, as well as travel cots in the guestrooms, it's no surprise that Grand Beach Hotel is a hit with families.

Is there a free airport shuttle available at Grand Beach Hotel?

No, Grand Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Beach Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Beach Hotel?

Dogs are welcome at Grand Beach Hotel, with dog exercise areas on offer.

Grand Beach Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 664 out of 1247 reviews
Rating 8 - Good. 219 out of 1247 reviews
Rating 6 - Okay. 151 out of 1247 reviews
Rating 4 - Poor. 89 out of 1247 reviews
Rating 2 - Terrible. 124 out of 1247 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Initially checked into a room that was occupied. Front desk gal quickly corrected, apologized. Room cleaned, but second night no towels were left in the room. Also the shampoo/conditioner etc were moved from shower back to bathroom counter top, but not replaced with new ones. Needed to call to have clean towels and s/c delivered. No beach/pool towels available at 9:00 am. Stood with many others waiting until at least 9:15. Was hoping for a few less "glitches" for such a nice hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for the comfort of a large-scale hotel with the charm and attentiveness of a boutique experience, this place delivers on all fronts! From the moment we arrived, the attention to detail was truly impressive. Every staff member we encountered was warm, professional, and helpful—but Moneil stood out above the rest. Her service was exceptional—thoughtful, personable, and genuinely caring. She went above and beyond to ensure we felt welcomed and well taken care of, making our stay all the more special. The restaurant food was fantastic, and Moneil’s hospitality elevated the entire dining experience. We’ll absolutely be returning!
Stayed 3 nights in Apr 2025

10/10 Excellent

James, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Grand Beach Hotel Miami Beach. The staff were helpful and friendly, and the lobby and room were clean, well-kept, and welcoming. I look forward to staying here again in the future!
Stayed 3 nights in Apr 2025

10/10 Excellent

Abrianne

Liked: Cleanliness
Yes
Stayed 4 nights in Mar 2025

8/10 Good

Amina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, a little pricey
Stayed 4 nights in Apr 2025

8/10 Good

Yoane, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The wine glasses I requested never arrived in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our new spot for Miami Beach

Absolutely amazing hotel with amazing staff. The pools were great and the bars and restaurants even better. Walking distance to shops and restaurants. Definitely our go to place for Miami Beach! And 2 bathrooms in the balcony suites was a nice touch!
Stayed 3 nights in Apr 2025

2/10 Terrible

Rosalyn

Stayed 3 nights in Apr 2025

10/10 Excellent

Ariella

Stayed 7 nights in Apr 2025

10/10 Excellent

Guillermo, San Antonio

Stayed 7 nights in Apr 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back ! Everything was amazing and beautiful
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Travelled with family
Liked: Cleanliness
There were 6 people in the group and not enough towels in the room. Had to call 3 times to get the towels. Prepare to tip for everything. Could only walk so far on beach. Food is really expensive. Wouldnt recommend.
Stayed 1 night in Apr 2025

8/10 Good

Nate

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Fuad, Arlington

Stayed 4 nights in Apr 2025

8/10 Good

Carly

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
One of my favorite hotels! Staff is usually very nice and helpful. The pool/beach staff work very hard! The pools are great and also the beach area. The yoga and full body workout are amazing! Was disappointed about not receiving my member perks, but had a good time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Boris

Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Margaret

Travelled with family
Liked: Amenities, property conditions & facilities
The property has gone downhill in the last few years. We have stayed here multiple times and it is not the same.
Stayed 4 nights in Apr 2025

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the hotel. My favorite thing about the hotel was the pool and beach access that my fiancé and I had. The thing I liked least about the hotel was that they did not have an ironing board to iron on nor a microwave to reheat my food with. Other than that, the stay was great.
Stayed 2 nights in Apr 2025

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel staff were not overly accommodating and did not try to facilitate in a great guest experience. The main poo area chairs were “claimed” by 10 am by people not even using them but who put their items on the chairs and then were even present. We went to the beach and they didn’t even have enough chairs for guests. They had more cushions than chairs and offered that we lay down on a cushion on the sand until chairs became available - that is completely ridiculous service considering beach chairs are included in the daily resort fee !! It was embaressing to be laying on the ground next to others who were on chairs even though we were all staying at the resort - this issue needs to be fixed immediately. We had the worst first impressions due to this. Also once chairs became available they were giving them to people who showed up later looking for chairs instead of asking the hotel guests who were laying on the ground if we wanted chairs- how is that fair ? Also only one person serving food and drinks outside - there should be multiple people so that you don’t have to wait and flag someone down for service. Really poor experience would not return or recommend hotel to others.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. The bathrooms definitely need to be upgraded and the housekeeping staff was not responsive. Other than that the hotel, the beach, the pool, the lobby everything was perfect.
Stayed 4 nights in Apr 2025

8/10 Good

Elisheva

Stayed 2 nights in Apr 2025

10/10 Excellent

Karina Del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Catrera

Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025