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Acqualina Resort & Residences On The Beach

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Acqualina Resort & Residences On The Beach

Exterior
Creator video
Exterior
3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds
Classic Suite | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Housekeeping
  • Parking available
  • Pet-friendly
The current price is AU$1,332
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
17875 Collins Ave, Sunny Isles Beach, FL, 33160
  • Oleta River State Park
    ‪4 min drive‬
  • Aventura Mall
    ‪4 min drive‬
  • Gulfstream Park Racing and Casino
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 8
  • 2 Twin Sofa Beds, 2 King Beds and 1 Twin Bed

View all photos for Deluxe Room (Intracoastal)

Deluxe Room (Intracoastal)

Deluxe Room (Intracoastal)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront

LCD TV, DVD player, pay films

Deluxe Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
3 bedrooms
  • 2 bedrooms
  • Sleeps 7
  • 2 Twin Sofa Beds and 2 King Beds

View all photos for Room, Oceanfront

Room, Oceanfront

Room, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

LCD TV, DVD player, pay films

Deluxe Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 133 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 3 Bedrooms, Oceanfront

3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 189 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Oceanfront

3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 133 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms, Oceanfront (Grand)

3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Suite, 3 Bedrooms, Oceanfront (Grand)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 188 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room (Intracoastal)

3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room (Intracoastal)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Intracoastal)

Room, 2 Double Beds (Intracoastal)

Room, 2 Double Beds (Intracoastal)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Sunny Isles Beach

A luxury stay in Sunny Isles Beach awaits you at Acqualina Resort & Residences On The Beach. You'll be 2.1 km (1.3 mi) from Oleta River State Park and 3.6 km (2.2 mi) from Aventura Mall. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Avra Miami, serves Mediterranean cuisine. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 1938 square feet (180 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 5-property class Sunny Isles Beach hotel include Bal Harbour Shops and Hard Rock Stadium.

What's nearby

  • Oleta River State Park - 4 min drive - 2.7 km
  • Aventura Mall - 4 min drive - 4.4 km
  • Gulfstream Park Racing and Casino - 8 min drive - 6.4 km
  • Bal Harbour Shops - 9 min drive - 7.4 km
  • Hard Rock Stadium - 17 min drive - 17.7 km

Getting around

  • Aventura Brightline Train Station (AVT) - 7 min drive
  • Miami International Airport (MIA) - 49 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Avra Estiatorio - ‬1 min walk
  • ‪Trump International Beach Resort - ‬4 min walk
  • ‪Kalinka Euro-Deli - ‬6 min walk
  • ‪Burger King - ‬7 min walk

About this property

Acqualina Resort & Residences On The Beach

Luxury hotel on the beach, with 3 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Acqualina Resort & Residences On The Beach, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a hot tub. For a fee, parking is available.

This 5-star Sunny Isles Beach hotel is smoke free.

  • 98 guestrooms or units
  • 28 levels
  • 4 dining venues
  • Conference rooms
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 2006
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Acqualina Resort & Residences On The Beach offers 98 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Sunny Isles Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a safe. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

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4.2 out of 5, Very good, 4,432 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 57.15 for adults and USD 28.50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Avra Miami
  • Costa Grill
  • Il Mulino New York
  • Ke-uH

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The City of Sunny Isles does not permit any pets on the beach. Housekeeping services will not be performed without the pet owner present, unless the pet is crated.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 73.45 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 57.15 for adults and from USD 28.50 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acqualina Resort Sunny Isles Beach
Acqualina Resort
Acqualina Sunny Isles Beach
Acqualina
Acqualina Resort Spa
Acqualina Resort Spa
Acqualina & Residences On The
Acqualina Resort Residences On The Beach
Acqualina Resort & Residences On The Beach Hotel
Acqualina Resort & Residences On The Beach Sunny Isles Beach

Frequently asked questions

What is the cancellation policy at Acqualina Resort & Residences On The Beach?

Acqualina Resort & Residences On The Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Acqualina Resort & Residences On The Beach?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Acqualina Resort & Residences On The Beach on 28 Sept 2025 start from AU$1,221.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Acqualina Resort & Residences On The Beach?

Yep, Acqualina Resort & Residences On The Beach has valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to Acqualina Resort & Residences On The Beach?

Yep, Acqualina Resort & Residences On The Beach is a short 3-minute walk from Sunny Isles Beach Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Acqualina Resort & Residences On The Beach?

Yep, there is an onsite spa at Acqualina Resort & Residences On The Beach. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Acqualina Resort & Residences On The Beach have a pool?

Acqualina Resort & Residences On The Beach has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Acqualina Resort & Residences On The Beach?

Acqualina Resort & Residences On The Beach features 3 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes Acqualina Resort & Residences On The Beach a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Acqualina Resort & Residences On The Beach.

Is Acqualina Resort & Residences On The Beach family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Acqualina Resort & Residences On The Beach is a hit with families.

Does Acqualina Resort & Residences On The Beach serve breakfast?

Yeah, full breakfast is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Acqualina Resort & Residences On The Beach?

No, Acqualina Resort & Residences On The Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Acqualina Resort & Residences On The Beach?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Acqualina Resort & Residences On The Beach?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Acqualina Resort & Residences On The Beach?

Furry friends are welcome at Acqualina Resort & Residences On The Beach, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Is there a golf course on site at Acqualina Resort & Residences On The Beach?

There is a golf course next to Acqualina Resort & Residences On The Beach.

Reviews

Acqualina Resort & Residences On The Beach Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 566 reviews
Rating 8 - Good. 33 out of 566 reviews
Rating 6 - Okay. 26 out of 566 reviews
Rating 4 - Poor. 3 out of 566 reviews
Rating 2 - Terrible. 10 out of 566 reviews

Reviews

10/10 Excellent

lui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic luxury
Stayed 1 night in May 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love love everything about this hotel
Stayed 4 nights in May 2025

10/10 Excellent

Gedion

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places!!!
Stayed 3 nights in May 2025

10/10 Excellent

MILA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay.
Stayed 5 nights in May 2025

8/10 Good

Renzo, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay however there were inconsistencies with the staff. The staff at the adult pool were hardly there. We had dinner at Il Mulino Restaurant, the food was fine but the service was not at the level it should be for a restaurant at that level. Where the breakfast and beach staff was extremely tentative.
Stayed 5 nights in May 2025

10/10 Excellent

Alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel cleanliness, spacious rooms, excellent staff service, restaurants, all the facilities. And especially soft beach coverings. Just love everything about the hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well earned reputation great staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Dmitry

Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness
The property does not deliver on par with a a five star, # 1 hotel experience. The things we would critique are not individually “deal breakers” but all together, they are. And there are far too many. 1. Our reserved pool chairs were given away not once but twice. I understand the need for a one hour hold limit, but staff didn’t communicate this to us. 2. The shower products are abysmal! The scent is like bitter citrus rind. The worst we’ve ever smelled in over a dozen Miami hotels. Even worse, the dispensers are flimsy & awkward and do not dispense enough at once. Horrible. The hotel would also do well to get with the Miami hotel “trend” of pumping out some nice scent everywhere. 3. The omlette station location should be changed immediately. It’s a ridiculous wind tunnel for those placing their orders & waiting for them. Not to mention staff traffic. It’s chaos. 4. We had to ask for our promised Dyson hairdryer FOUR times before we finally got it. We had even called in advance about it. 5. Mulino - nowhere near the price tag. Too many servers. Long long waits. Surly host. Entire experience seems like a cash grab. Meatballs were bland & tough and completely overcooked. Very odd experience (almost creepy) that is “tired” and needs a complete overhaul. Avra was ten times better in every way. Newer, more vibrant. Better service. Top notch food, felt like a true hot spot. One enormous kudos to Rosa, concierge. She was knowledgeable, friendly, and fantastic!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service , exceptional I would say .
Stayed 6 nights in Apr 2025

10/10 Excellent

Edson Jose

Stayed 1 night in Apr 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Everytbing was a a
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean high quality room and bedding,
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite with veranda was exceptional, and Avra and Il Mulino were fantastic!
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, property conditions & facilities
Absolutely the best resort on that coast
Stayed 3 nights in Jan 2025

10/10 Excellent

Oleg

Stayed 4 nights in Jan 2025

6/10 Okay

Ester

Liked: Cleanliness, staff & service
Not a 5 star hotel. Old facility , not the best food.
Stayed 1 night in Jan 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
c
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Grigoriy

Stayed 5 nights in Nov 2024

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Nov 2024

2/10 Terrible

Johannes

Disliked: Cleanliness, property conditions & facilities
I’m really disappointed. When I booked I got the information if major construction and noise. I can’t tolerate noise. I left early because of anticipated construction the staff told me about but was not offered a refund for the last night. This should not happen to platinum members of expedia
Stayed 3 nights in Nov 2024

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024