JW Marriott Turnberry Resort & Spa

4.5 star property
Luxury resort with 4 restaurants and 5 outdoor pools

Photo gallery for JW Marriott Turnberry Resort & Spa

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Meeting facility
Grand Suite, 1 Bedroom, Golf View
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Hot tub
The current price is AU$499
includes taxes & fees
26 June - 27 June

Explore the area

Map
19999 W Country Club Dr, Aventura, FL, 33180
  • Aventura Mall
    ‪4 min walk‬
  • Gulfstream Park Racing and Casino
    ‪3 min drive‬
  • Hollywood Beach
    ‪7 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Golf View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 121 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 121 sq m
  • Golf view
  • Sleeps 5
  • 2 Double Beds

Grand Suite, 1 Bedroom, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 139 sq m
  • Golf view
  • Sleeps 5
  • 1 Double Bed

Presidential Suite, 1 Bedroom, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 158 sq m
  • Golf view
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Double Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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About the area

Aventura

A luxury stay in the heart of Aventura awaits you at JW Marriott Turnberry Resort & Spa. Within a 10-minute stroll you'll find Aventura Mall and Gulfstream Park Racing and Casino within a 30-minute walk. Highlights at this family-friendly resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at ÂME SPA WELLNESS COLLECTIVE can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Bourbon Steak, serves American cuisine and is open for dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the golf course, water park, gym and lazy river. 26460 square feet (2458 square metres) of event facilities include 34 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4.5-property class Aventura resort include Hard Rock Stadium and Hollywood Beach.

What's nearby

  • Aventura Mall - 4 min walk - 0.4 km
  • Sunny Isles Beach Beach - 3 min drive - 3.3 km
  • Gulfstream Park Racing and Casino - 3 min drive - 2.1 km
  • Hollywood Beach - 7 min drive - 4.6 km
  • Hard Rock Stadium - 13 min drive - 13.0 km

Getting around

  • Brightline Aventura Station - 6 min drive
  • Hollywood International Airport (FLL) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬9 min walk
  • ‪Serafina - ‬9 min walk
  • ‪Rosetta Bakery - ‬8 min walk
  • ‪Tap 42 Aventura - ‬9 min walk
  • ‪Joe & The Juice - ‬9 min walk

About this property

JW Marriott Turnberry Resort & Spa

Luxury resort with 4 restaurants and 5 outdoor pools
JW Marriott Turnberry Resort & Spa offers its guests a full-service spa, a golf course, a water park (surcharge), and 5 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 34 meeting rooms are available. Event space at this resort measures 26460 square feet (2458 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the luxury JW Marriott Turnberry Resort & Spa. For a fee, parking is available.

This 4.5-star Aventura resort is smoke free.

  • 685 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • 26460 sq ft of conference space
  • 2458 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Turnberry Resort & Spa offers 685 accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Aventura resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

ÂME SPA WELLNESS COLLECTIVE has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 per person
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Things to do

  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,460 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 30 per person
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

Frequently asked questions

What is the cancellation policy at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Turnberry Resort & Spa?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at JW Marriott Turnberry Resort & Spa on 26 June 2025 start from AU$498.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Turnberry Resort & Spa?

Yep, JW Marriott Turnberry Resort & Spa has valet parking with in/out privileges for USD 42 per night.

Are there any beaches close to JW Marriott Turnberry Resort & Spa?

The closest beach to JW Marriott Turnberry Resort & Spa is Hollywood Beach (8 km).

Is there a spa on site at JW Marriott Turnberry Resort & Spa?

Yep, ÂME SPA WELLNESS COLLECTIVE is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JW Marriott Turnberry Resort & Spa have a pool?

Yep, and guests love it! JW Marriott Turnberry Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does JW Marriott Turnberry Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott Turnberry Resort & Spa?

JW Marriott Turnberry Resort & Spa features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes JW Marriott Turnberry Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Turnberry Resort & Spa.

Is JW Marriott Turnberry Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Turnberry Resort & Spa is a hit with families.

Are there hot tubs in the rooms at JW Marriott Turnberry Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Turnberry Resort & Spa serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at JW Marriott Turnberry Resort & Spa?

No, JW Marriott Turnberry Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Turnberry Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Turnberry Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at JW Marriott Turnberry Resort & Spa?

Yep, JW Marriott Turnberry Resort & Spa has a 36-hole golf course. A golf driving range and golf lessons are also available.

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 824 out of 1333 reviews
Rating 8 - Good. 189 out of 1333 reviews
Rating 6 - Okay. 139 out of 1333 reviews
Rating 4 - Poor. 77 out of 1333 reviews
Rating 2 - Terrible. 104 out of 1333 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherie

Stayed 3 nights in Feb 2025

10/10 Excellent

jason

Liked: Amenities, property conditions & facilities
Outside of being very expensive for everything, the place is great. The water park is a blast.
Stayed 1 night in Feb 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
R
Stayed 3 nights in Mar 2025

10/10 Excellent

Yanelys

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Wonderful. Always clean, kind staff and a big thank you and thumbs up to Ramon from engineering dept. My daughter dropped her earring in the shower and he tirelessly worked to get it for us! As a persistent person myself who helps people for a living, I was so appreciative of this, I can't emphasize it enough. Till next time!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and friendly staff. Will definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

LILIAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room

Room dirty, dirty carpet, no towels at room, I try call by phone front desk and nobody answer! I had to down at front desk to talk with employee! I find one pill of medication at chair, my dog and may 3 kids, 1 is baby, could have found that pill and taken, very dangerous!!!
Stayed 1 night in Mar 2025

4/10 Poor

Naomi

Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for kids. I was there on business. I didn't know there was a water park on the property. It was a little chaotic.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff dismissive and unhelpful. Not what I expected from JW Never received benefits!! What’s the point?!?
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property , golf within the city and water park for the kids .. what a great combination. Michael Mina’s Bourbon Steak it’s a plus
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, with super friendly staff and delicious food offerings. However, the water park queue moved at a snail's pace, compared to other parks, which was somewhat frustrating for most people.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Feb 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, family friendly activities, Tidal Cove water park was great for everyone and the food was good quality - we didn’t have to leave the resort at all. Friendly staff members were everywhere. It seemed like a well run resort!
Stayed 2 nights in Feb 2025

10/10 Excellent

Al

Liked: Cleanliness
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was fantastic. Very well run!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruno

Stayed 3 nights in Nov 2024