- Check-in time starts at 2:00 PM
- Minimum check-in age is: 21
- Check-in time ends at anytime
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests can send packages to the hotel for an extra charge. All packages should be addressed to a registered guest's name only. We will not accept more than 30 packages per registered guest room and not sooner than 10 days prior to guest's check-in date at the resort. The size of the package cannot be more than 2.25 cubic feet in volume (which equates to a box measuring approximately 18 inches x 18 inches x 12 inches).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Number of children who can stay for free – 2
- Guests will receive an email with special check-in instructions
- Debit cards not accepted
- Staffed front desk
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Gloves are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- No gap period between guests' stays
- Staff temperature checks are conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitisation practices of SafeStay (AHLA - USA)
Guests will be asked to pay the following charges at the property:
- Resort fee: USD 30 per accommodation, per night
The resort fee includes:
- Pool access
- Spa access
- Beach access
- Beach loungers
- Beach towels
- Fitness center access
- Internet access
- Phone calls
- In-room coffee
- Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The daily Resort Fee also includes the following: Access to Aquanox Spa; daily virtual newspaper; local phone calls up to 20 minutes per day; and pool and beach attendant gratuities.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 20 and USD 60 for adults, USD 10 and USD 60 for children (approximately)
- Covered valet parking fee: USD 32 per night (in/out privileges)
- Pet fee: USD 25 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 35.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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